The powerpoint import in Captivate 5 cannot be normally processed

I just installed Adobe Captivate 5 with Adobe elearing Suite 2, Since I've already installed Adobe CS5 Master Collection, The installation only added Captivate 5 in my computer(for I use office 2010, which version of office has no compatibility with Presenter 7, so it hadn't been installed), but when I choose import from powerpoint in the welcome interface of Cp 5 and then I choose a ppt or pptx file which I wanna import, when it began to import, it was extremely slow, even "No Responding"! It showed no difference with .ppt or .pptx files. In other words, it cannot import any slides now! How do I slove this problem?

I am also having problems importing PPT 2010 into Captivate 5. On the first attempt, it imported the PPT files with about 13 errors. It could not read shadowed text correctly. The size of the imported file doubled!
Since that attempt, Captivate 5 will not import PPT 2010 files at all. I receive the following error message: Cannot import the selected file. Refer to the documentation to ensure that you have installed the correct version of Microsoft Office. I have even uninstalled/reinstalled PPT 2010 (rebooting twice of course).
On an other site related to Adobe TV the statement is made that importing of PPT 2010 files has not been properly tested. If this is the case, why is adobe advertising that Captivate is PPT 2010 compatible?
In response to my feed back I received the following email: "A moderator has removed your comment to http://tv.adobe.com/watch/rich-media-in-technical-documentation/adobe-captivate-and-adobe- presenter-the-best-of-both-worlds/".

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Welcome To Adobe Forum.
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The powerpoint import in Captivate 5 cannot be normally processed

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