The pre filled fields from downloaded pdf forms are blank; e.g.; prefilled pdf forms from insurance companies.

I download pre filled pdf claim forms from the web site of my insurance company. The fields are not pre filled with my personnal data ( name, address, etc) like it is supposed to. Furthermore, I cannot even type my own data in the blank fields. All of this works all right with another browser.

The new built-in PDF viewer does not have the capability to do fill-in forms. Development is still underway on enhancements to the PDF viewer.
In the meantime, you will need a PDF application that can do fill-in forms (Adobe Reader and Foxit Reader are 2 free PDF applications that can fill-in PDF forms).
*You have Adobe Reader 9.3.4 installed, but it is a very old version and needs to be updated due to security issues.
*Check your Plugins - https://www.mozilla.org/en-US/plugincheck/
*Info about Adobe Reader - https://support.mozilla.org/en-US/kb/use-adobe-reader-plugin-view-or-download-pdf-files?esab=a&s=pdf&r=0&as=s#os=winxp&browser=fx19
You can change Firefox settings to use another application's plugin to fill-in forms in Firefox instead of using the built-in PDF viewer as a default. Here's how to do that - https://support.mozilla.org/en-US/kb/disable-built-pdf-viewer-and-use-another-viewer

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