The print window settings dialog box will not come up

When attempting to print a website, I need to select the option to print as laid out on the screen as described in this how-to: https://support.mozilla.org/en-US/kb/how-print-websites#w_print-window-settings.
However, I have attempted to get this dialog box to come up on 4 different machines that all have Firefox 32 installed and updated. The operating systems of the 4 machines were 2 Windows 7 64bit, 1 Fedora 20 64bit, and Windows 8.1 64bit.
It appears that using the print button launches the print preview screen. Pressing CTRL+P does not open this page either. Is this something I need to change in about:config? I already reset all the printing settings and reset firefox on these machine to see if that was the issue.
Please let me know how to correct this behavior.

On Windows 7 and Windows 8.1 systems, it does not come up. I did try disabling the pop-up blocker, but it just won't load the dialog box. It is driving me a bit crazy.
And Office 365 does put the email out to a new window, but it still has frames :(. Microsoft's support forum advised setting IE and other browsers to print as displayed. The issue is I can't seem to figure out how to get that dialog box to come up. I have tried disabling the native dialog box in about:config, but didn't have any success with that either

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The print window settings dialog box will not come up

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