The printer m1214 mfp reboot by itself

Product name: Hp LaserJet M1214nfh MFP
O. S. : XP SP2
Error message: Printing fax
Changes: nothing
Description of the problem: When the printer start up, the word " initializing ..." appear on the LCD
after that the Ready screen appear for 10seconds after that " printing fax " appear for 3 seconds after that the printer reboot by itself and repeat the same things again and so on.
i make update the firmware but the problem still exist.

Hello,
Thanks for the post. With your M1214 behaving as such, I might recommend a product reset which should take it back to factory defaults. I've included a link below that will assist with that process. If that does not resolve the issue, we might look at getting the printer back to a ready status (if possible) and then running the FW update again. Do not interrupt the FW update until complete. Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01998773&tmp_task=useCategory&cc=us&dlc=en&lang...
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228&lc=en&cc=us&dlc=en&sw_lang=&product=40754...
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R a i n b o w 7000I work on behalf of HP
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I see that you are experiencing a issue with the printer installing every time you turn it on, then you are able to print again. Also when the paper runs out, it takes a long time to detect the paper in the tray again. I would like to help you out today.
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Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

The printer m1214 mfp reboot by itself

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