The printer page size setting is not working in Photoshop 5.1 with Xerox printer

Question

I am attempting to print an output size larger than 8.5 x 11 and Photoshop will not change the size even though the printer setting is now at the larger size.  Illustrator and other programs will print but but Photoshop fails.  This is an issue in both the 32 and 64 bit versions.  Help!

Answer 1

I found the following on the Xerox site...tip of the hat to T Robinson:
Re: Photoshop CS6 on Win 7x64 prints only letter size on Workcentre 7655
03-20-2013 12:28 PM
We have a Xerox WorkCentre 7435 PCL6, and I have been having a similar problem. I found a workaround in Photoshop CS5, which I will describe in case it is helpful to others. I just upgraded to Photoshop CS6 however, and the workaround no longer works with it. Instead I get an error message if I print a Job History Report. The message is partially cut off at the right margin of the page, but the part I can read says, "Completed with error(016-799): Print Instructi...on Fail detected in Decomposer." (The ellipsis indicates the part of the message that is cut off. What follows it appears on the next line down. I downloaded all updates to CS6 to see if that would help, but it did not.
Here is the workaround that worked for me on CS5:
1) Click on "Print Settings" in the Print dialog
2) On the pulldown Paper menu, select "Advanced Paper Selection"
3) Select the tray where your tabloid (or legal) sized paper is loaded
4) Click on the button at the right end of the "Paper Size" field to display the Paper Size dialog.
5) Click on the down arrow button at the right end of the "Original Document Size" field and select "Tabloid" (or "Legal") from the menu.
6) Click OK to close each of the open dialogs til you get back to the Print dialog and then print your document. The print preview should update to show you a preview reflecting the selected paper size. (This may take a few seconds to happen.)
This worked for me in CS5. Unfortunately, as noted above, it does not seem to work in CS6. The only workaround I can come up with for CS6 is to save the file as a PDF and then print it from Acrobat. This works without a problem, but it's a lot of trouble to go to every time I have to print something other than letter size.
If anyone finds a better workaround in CS6, please let me know.