The printer will not accept my printer email address. what do i do

ph offficejet 6500A plus

Hello jesrhs,
If you are trying to enable Web Services and register your printer on http://www.eprintcenter.com, you should be able to add the printer code to your account.
If this code is coming back as invalid, you may need to remove/disable Web Services (some printers say "Restore Factory Settings") under the Setup > Web Services Menu > Restore Factory Settings.
After doing this, go back to Setup > Web Services Menu and follow the prompts enable Web Services again. After doing this you should have a new sheet that prints with "HP ePrint mobile printing" as the title and a new printer code under step 2.
If you have any other questions reply to this post and I will try to find an answer for you.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

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