The problem with iTunes

Hi, help to deal with this problem.
When you purchase the games says you can contact support iTunes to complete this transaction.
After 3 payments in the game, four payment does not work, then the issue that I described above. No debt on the card the money is.
Thanks in advance! Waiting for an answer

Can you reclarify what you are saying please, my apologies I'm just not sure what you are saying in some of those sentences.
To me it looks like have Purchased and Free Apps on your iOS device.
You had to reinstall the OS on your computer.
And now iTunes doesn't have those apps on it after you got it up and running?
Something about downloading updates only through WiFi?  Is this on your computer or device.

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