The problem with mail app using Helvetica font (Mountain lion 10.8.2)
I used mail application to send an email (Korean Language) with Helvetica font. However, the receiver could not read the content because a mess content with symbols was displayed. How can I solve this problem?
Thanks a lot
chiennguyen wrote:
I used mail application to send an email (Korean Language) with Helvetica font. However, the receiver could not read the content because a mess content with symbols was displayed. How can I solve this problem?
You didn't really use the Helvetica font, because that font has no Korean characters. You just sent Korean text in an encoding which the recipient did not understand. Use the Message > Text Encoding menu before sending to try a few different encodings, like UTF-8, Korean EUC, and Korean Windows, to see which one works best for that receiver.
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0x998aa000 - 0x998b3ff9 com.apple.CommonAuth (3.0 - 2.0) <A1A6CC3D-AA88-3519-A305-9B5D76C5D63B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x99a63000 - 0x99a71fff com.apple.opengl (1.8.5 - 1.8.5) <8EB6DEE7-7248-3644-B840-35174755C356> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x99e42000 - 0x99e73ff7 com.apple.DictionaryServices (1.2 - 184) <9199E88F-2477-3596-9F56-B8E317A7164D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x99e76000 - 0x99f10fff com.apple.CoreSymbolication (3.0 - 87) <6A27BBE5-6EF0-3D5D-A485-2145826B9796> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x99f11000 - 0x9a089ff5 com.apple.QuartzCore (1.8 - 304.0) <0B0EC55A-9084-3E28-9A84-1813CE3FAA9B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9a349000 - 0x9a365ff7 libPng.dylib (843) <43C3DD20-4BB2-3429-A40A-7FF9BC50E5FB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9a4b7000 - 0x9a4c0ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9a4c1000 - 0x9a57fff3 com.apple.ColorSync (4.8.0 - 4.8.0) <EFEDCB37-4F20-3CEC-A185-5D2976E11BAC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9a580000 - 0x9a63dffb libsystem_c.dylib (825.24) <7D90CAC5-EC98-35F8-A52E-81B54F0C7DCC> /usr/lib/system/libsystem_c.dylib
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.68f98
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x802C, 0x384A53463235363634485A2D314734443120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x802C, 0x384A53463235363634485A2D314734443120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.21)
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 6
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3Hi,
We are aware of the issue with commenting in iOS app and are in process of fixing it.
Can you please mail us your Story login email id and names of the documents that you are not able to open at "AdobeStory-Support<at>adobe<dot>com" so that we can fix this issue for you ?
Thanks
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