The product key you typed cannot be used to activate windows on this computer

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-HXCJX-9TMPR-37RKD
Windows Product Key Hash: ZNnqEjNttbn0Nan97p9zG9HvPV0=
Windows Product ID: 00346-OEM-8934486-25433
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.002
ID: {4E436C2D-FB0C-4F8D-AC59-D913C7A6A362}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000000
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4E436C2D-FB0C-4F8D-AC59-D913C7A6A362}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-37RKD</PKey><PID>00346-OEM-8934486-25433</PID><PIDType>3</PIDType><SID>S-1-5-21-2297259184-1209149446-3480360996</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20079
</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>40CN28WW(V2.14)</Version><SMBIOSVersion major="2" minor="7"/><Date>20111007000000.000000+000</Date></BIOS><HWID>936A3107018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific
Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft
Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65037</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12"
Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App
Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomeBasic edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 774d5df6-d8dd-4d92-98bc-58825849d249
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00346-00178-344-825433-02-1033-7601.0000-1732014
Installation ID: 015824956774793850043891168963854621516433302695621533
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 37RKD
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 6/22/2014 11:53:35 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAABAAAAAwABAAEAeqiyLba/clvedMZJ+FiOtGLcHAkGppQ/W/cucw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name   OEMID Value   OEMTableID Value
APIC           INSYDE       HR CRB
FACP           LENOVO       CB-01
HPET           LENOVO       CB-01
BOOT           INSYDE       HR CRB
MCFG           LENOVO       CB-01
WDAT           INSYDE       HR CRB
SLIC           LENOVO       CB-01
ASF!           INSYDE       HR CRB
SSDT           INSYDE       HR CRB
SSDT           INSYDE       HR CRB
SSDT           INSYDE       HR CRB
ASPT           INSYDE       HR CRB
SSDT           INSYDE       HR CRB
SSDT           INSYDE       HR CRB

Hi,
Windows 7 Home Basic is built with OEM computer, also the key is accompanied with the computer. Could you tell me how can you get the key?
To fix this issue, you can try the phone activation service , please follow these steps:
1. Click Start then type”slui.exe 4”.
2. Press Enter on your Keyboard.
3. Select your Country and click Next.
4. The wizard will display a Toll Free phone number. Leave the wizard open on the computer and call that phone number.
If problem persists, you can go to Windows Activation Center to get help. Please refer to the link below for more details:
How to activate a Microsoft product by using Microsoft Product Activation Center
http://support.microsoft.com/kb/950929/en-us

Similar Messages

Error installing Office 2013 on Server 2012 R2 RDS - Error 25004: the product key you entered cannot be used on this machine

Hi there,
I really hope someone can help me as I am tearing my hair out trying to get this resolved!
I am working on a Server 2012 R2 server with RDS running. Before it was turned into a RDS server it had a copy of Office 2010 running as a trial to see would it work for the accounting package that is running for users via Remote Desktop. Trial worked ok
so it was converted into a RDS server. Now, as its a RDS it needs to run Office under a volume licence, which I have. However when trying to install I get the message: "Error 25004: the product key you entered cannot be used on this machine. this is most
likely due to previous Office 2013 trials being installed on the system."
In summary I have tried everything I can think of and find to remove all traces of the old Office from the machine but still this message persists. I have run the Fix It For Me uninstall from MS and it cannot find any Office installed. i have manually searched
through all of the Windows directories including Program Files and AppData and removed all traces of Office from there, I have searched the registry and removed all I can find from there.
Where or what file does the installer look at to see that a previous version was installed?
I cannot scrub this machine which I would have done long ago because there is another SQL Server based application running on it.
Really really appreciate anyone that can help me on this,
Thanks

Hi,
I have definitely heard your frustration, and I’ll try my best to help you.
Since Office 2010 installed on it before, you need to remove Office 2010 completely.
KB about this error:
http://support2.microsoft.com/kb/2792178
A similar issue is addressed here. Although this method is based on Office 2010, but we can have a try:
http://www.experts-exchange.com/Software/Office_Productivity/Office_Suites/MS_Office/Q_28475448.html
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 2013 Technet installation Error 25004. The product key you entered cannot be used on this machine. (System error: - 1073422314)

I am receiving an error when attempting to install
Microsoft Office Professional Plus 2013 which I downloaded from the TechNet site. At the end of the installation process I receive the following message:
"Error 25004. The product key you entered cannot be used on this machine. This is most likely due to previous Office 2013 trials being installed. (System error:
-1073422314)"
I have never installed a trial or Beta of any Office product on this machine.   However, I have installed Office 2007 Ultimate and Office 2010 Professional Plus. All of these are 32bit versions downloaded from TechNet site. In addition,
prior to this error I had attempted unsuccessfully to install the 64bit version of Office 2013 as well as standalone versions of Visio Professional 2013 x64 and Project professional 2013 x64.   All three of these installations failed due to previous
installation of 32bit Office software, so I have downloaded the 32 bit versions but not yet tried to install, other than Office 2013.
I used the Custom upgrade option during the attempted install of Office 2013, specifying "keep all prior versions".
Note that all the above was done on a new machine. The specific purpose was to test co-existence of multiple versions of OFFICE (2007, 2010, 2013) to facilitate user training and migration.
I have tried uninstalling via Control Panel, and performed some of the steps for manual removal, however did not do all of them since 1) They are quite lengthy and 2) Some of them seem to involve removing ALL prior versions of Office, which I do not want
to do; the earlier versions are working properly and I do not want to have to uninstall them. Just want to uninstall and reinstall Office 2013.   Also tried running O15CTRREMOVE.diagcab which indicated that it could not find a problem,
but did not seem to remove anything.
I have read about ten recommended TechNet articles, which recommend everything from running a FIXIt tool, uninstalling all OFFICE software, and reformatting the whole machine. Most of these involve System error -1073418209 rather than -1073422314 (which
is the code that I am getting).   Other than that the problem sounds the same. This seems to be a problem with key management and copy protection in these products, dating back to 2010. Dozens of IT professionals have tried the solutions
and vented their frustration since other than the full format, the other solutions work only sporadically, if at all. Some of these people had been working with trial or beta software, but many who encountered this problem had not.  As
noted above, none of my software was a trail version.   I do not want to uninstall all the OFFICE versions, particularly if it as likely as not will not resolve the issue.   (I am also getting paranoid to the extent of fearing that
after uninstalling everything I might not be able to reinstall any version). I think what we need here is a definitive fix from Microsoft, though I am not too hopeful, in view of the lack of response to all the other technicians who have been struggling
with this for at least the past three years.
If anyone is aware of a solution which works consistently, I would appreciate it. Reformatting however is not an option. Detailed instructions for completely uninstalling Office 2013 (ONLY 2013) might be helpful. I would be willing to uninstall
all versions, but only as a last resort, and only if there is some assurance that this will actual solve the problem (for many others it did not seem to do so).
Thanks
PS: Probably doesn't matter, but I am running this on Windows 7 Pro w/SP1, 64 bit edition.

Tony,
Thanks for your reply.   I do in fact have three versions of Office installed on this machine, 2007 2010 and (hopefully) 2013. I have on previous occasions installed 2007 and 2010 on a single machine, but this is my first attempt to install
2013.
According to TechNet article  office.microsoft.com/en-us/support/install-and-use-multiple-versions-of-office-on-the-same-pc-HA103981695.aspx (Install
and use multiple versions of Office on the same PC) it is possible to install
Office 2003 2007 2010 and 2013 on a single system, provided they are installed in the sequence indicated.  It is noted that some problems may occur, notably involving file associations, but there is no
mention of any activation key issues.
As stated in my original request, the software which I have installed is NOT a trail version.   I did NOT obtain it from the evalcenter, but from
https://technet.microsoft.com/en-US/subscriptions/securedownloads/hh442904.
The above is a full retail version.    The files which I downloaded are:
en_office_ultimate_2007_united_states_x86_dvd_480625.iso
en_office_professional_plus_2010_x86_515486.exe
en_office_professional_plus_2013_x86_dvd_1123673.iso
I know that the error message says that the problem is commonly caused by attempting to install trial software more than once, but that is not the case. Several other people have reported this same problem, sometimes involving trial software but not
in every case.    My own opinion is that this is a software bug involving key management and copy protection.
Many people have reported on TechNet that the problem was NOT resolved even after uninstalling all Office software. While there is a chance I might get lucky, I really would like a solution which has a better chance for success.
By any chance, does the error code 1073422314
provide any further insight into this issue?
Thanks again for your help. However, further assistance is needed to resolve this issue.
PS: Sorry the font sizes are so mixed up, I haven't quite figured out how to control the formatting when I paste

Error 25004. The product key you entered cannot be used on this machine. This is most likely due to previous office 2013 trails being installed

I've spent several hours researching this issue, I've clear the registry, I've used the tool fix it program and nothing works. This all started after my computer stop functioning properly and I did a refresh, I've been able to reinstall all the programs
except office. Any help will be appreciated.

Hi,
May I know what version of Office has been installed on the machine before? What version are you trying to install now?
Please also let me know the Windows version so that I can know the scenario more clearly.
When you use Fix it tool to uninstall Office, make sure you have selected the correct Office and Windows version:
http://support.microsoft.com/kb/971179
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

The Windows 7 Professional product key you typed is invalid for activation.

Got a T410 & was trying to activate windows 7 that came preinstalled (OEM) ?????-OEM-8992671-?????
Windows Product ID: ?????-OEM-8992671-?????. Windows Product ID Type: 2. Windows License Type: OEM SLP. Windows OS version: 6.1.7600.2.00010100.0.0.048
Product ---- 2516-CTO
Serial ----- R8xxxxx
BIOS: ------ 6IET55WW (1.15)
Warranty: -- till 03/2011
I get the message: The Windows 7 Professional product key you typed is invalid for activation.
I also have Norton Internet Security Preinstalled.
I am new to this can anyone please help?
Thanks in advance.
Moderator Note; s/n edited for members own protection

Hi joeamir, and welcome to the Lenovo User Community!
Check this out:
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=migr-75177&sitestyle=lenovo
And this thread:
http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T410-update-new-BIOS-SLIC-misssing/m-p/2194...
I don't work for Lenovo. I'm a crazy volunteer!

Where do I find the link to re-install Adobe Acrobat version 10.1.8.24. My drive got fried. I have the Product Key.

Where do I find the link to re-install Adobe Acrobat 10.1.8.24? My drive got fried and I need to re-install it. I have the Product Key.

You can download Acrobat X from https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html then update to the version you want. The current Acrobat X version is 10.1.13.

I cant get the product key of my hp250 for windows activation

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Hello ,
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
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How do I delete Windows 7 from Paralells so that I can use the Product Key on a different computer?

I bought Windows 7 to install on my Mac via Paralells. When I wasn't home, my brother took it and installed it on his computer. Now, I was able to install Windows 7 on my computer but I cannot activate it, since I can only use the Product Key for one computer. How can I get the Product Key deactivated so that I can use it on my computer?

Please post Parallels related questions on the Parallels forums. Apple Communities only provide support for Apple products:
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If you are buying a creative suite from a personal person how does that work? Or can someone just put in the product key and get a download fro adobe creative suite??

If you are buying a creative suite from a personal person how does that work? Or can someone just put in the product key and get a download fro adobe creative suite??

deactivate your installation on your old computer (help>deactivate).
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Cannot install Sharepoint 32bit due to product key issue - may have been used on Trial Office 2013

Hi,
I have a 32 bit version of Office 2010 Professional installed. I have attempted to install SharePoint 2013 but it fails saying the product key has been used before possibly in an Office 2013 trial version.
Any idea how I circumvent this? Is it possible to get an alternative product key - although the install process does not allow a product key to be entered.
Thanks,
Alan Johnson

What are you trying to install? It isn't 'SharePoint' as that doesn't have a 32 bit version. On it's own 'SharePoint' refers to SharePoint Server or Foundation, which are server products that you connect to from your computer but do not install locally.
It is also not common to install Office on a SharePoint server (but not unheard of either).
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I just bought a used XP Home Edition program that has been installed before. Will I be able to install this again on my computer or is it only a one time use software? I have the Product Key and CD.

I just bought a used XP Home Edition software program that has been installed before. I have the Product Key and installation disc. Will I be able to install it on my own computer? Or, is this software (purchased retail) a one time install? Please advise.

Depends on many things.
If your system is Lion, XP can only be installed under VM. BootCamp in Lion only accepts Windows 7.
As to "one use only", if you are referring to OEM ...
A reinstall can trigger the OS to "not register" because "a major component serial number or MAC (the network MAC chip) address" has changed, according to MS databases.
But you can call MS to get the key reactivated, usually/sometimes. It is worth a try, at least, before spending money on another Windows 7 package. But this discussion should end *now* at "maybe" as it treads close to matters that forum Terms-of-Use would prefer we not discuss.

I installed windows 8 using bootcamp, and realized that i put too little space. If i erase the windows partition and do it all over again, will the product key i used to activate windows 8 the first time still work? Or is there a way to expand it?

Will the product key i used still work again after reinstalling? Is there any SAFE way to expand the bootcamp partition size?

If you look in your other posting you will see that I already gave you the answer.
https://discussions.apple.com/message/21210445#21210445

Cannot read the Product Key from the Equium bottom

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Is there an alternative way to find it ??

Why you need this key?
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Windows 7 Product key Not working, Cannot download iso

First sorry if this post to to simar to the other windows 7 product key one but the soultion dosnt work anymore.
My hdd in my y580 started to give me the tick of death so i brought a new ssd to replace it and backed up my files to my external. i was going to make a bootable copy of windows 7 on my usb so i could install it on the ssd and this is were i ran into issue.
All offical download links now lead to a dead page that redirects you to a new windows download form where you are required to put in your product key before you can download. i put in my product key from the sticker on the back but it just returns with this "http://prntscr.com/62eyxp"
So even if i am able to get a copy of windows 7 will my cdkey work at all? and how can i get a copy when it keep giving me the message.
Anyhelp would be welcome.

First I am not a Microsoft employee, but I am a Microsoft MVP. As such I have to stick with the position Microsoft takes on downloading ISO files. They have given some users a way to redownload the ISO file. The other ways that are posted on the web Microsoft says that the official resellers (Digital River) downloads are for those who purchase the Windows OS thru the reseller's website. Anyone else that wants to download from there is not authorized to have such a downloaded file. All other sources of those file (other than the Microsoft site or the resellers site) are not legitimate sources of the file and can be infected.
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While the downloaded ISO will not work with the key that you have from an OEM, if it is a real ISO from Microsoft and has not been altered in anyway and is a complete download, you can use it for repairs. Which is what almost everyone I deal with needs it for, repairs not reinstall. To be honest I hate telling someone to wipe their harddrive and reinstall windows.
I do believe that ALL OEM's are now charging for a copy of the factory image that is originally on the harddrive. But they cannot be used for repair in the manner that the Windows install disc can be.
What you do with all this information is entirely up to you. I hope it helps.
Hoov
Microsoft MVP - Consumer Security
SpywareHammer.com

Alert (260000,130) The serial number you entered cannot be verified....

I have an MBP and just bought a MacBook 2 today. I bouth AppleCare Protection Plans for both and am attempting to register them. I know where to find the serial number, that's not the issue, the issue is that the serial numbers are not being accepted for either computer! I get the following error on both:
Alert (26000,130) The serial number you entered cannot be verified. Please check the product's serial number and enter it again. Or, call Apple for assistance....
We've checked the serial numbers in the About This Mac in both, the serial numbers under the batteries, entered and re-entered them several times, and continue to get the same message. I found one posting on the forums from a person that experienced this with their iPod and the community told them they were crazy, I'm hoping someone can give me a little more direction than that...
Thanks,
JAB*

To make sure that you are not mis-reading the serial number, use keyboard copy and paste to enter the serial number in the form.
Click the blue apple, click About this MAC, click more info
Highlite the serial number (put cursor before the first number, press and hold the click button and move the cursor to the right until the whole number turns blue. Release the click button. Press and hold the Command button (left of space bar) and then press and release the C key. Release the Command button.
Go to the form where you want to insert the serial number and place the cursor at the beginning of the field. Press and hold the Command key. Press and release the V key and the copied text will be inserted into the field. Release the command key.
For those of you that think that this is a Windows procedure, it's not. It goes back to Wordstar on a CP/M system running on an Intel 8080 processor at 2 MHZ.

The product key you typed cannot be used to activate windows on this computer

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