The programm doesn't let me open a document I did yesterday because it says there's no compatibility
I've been working with the same version all time, I didn't dowload or made any chances in the programm and now I try to open the file I've been working on the whole week, it says that there's no compatibility.
I searched for the reason, and even tried to open other older files, and it only happens with the one I want to work in. I supposed that maybe I saved it in another version, but it's exactly the same of the others I can open.
I ask for help as I'm unnable to find a solution. Thank you
It sounds like you have a corrupted, possibly irretrievably damaged, individual file.
If there are no privacy concerns, you can upload the file to the FTP service of your choice, such as Dropbox or yousendit.com, and post the link here so others can try opening your file.
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Do you have available space on the disk drive you are storing on?
When FCE begins to act in unexpected ways, the usual first step is to delete the FCE preferences:
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Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 19.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
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*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
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