The property with ID SI_FILES does not exist in the object

Hi,
We are accessing the BO reports through front End web application using WEBI. We are using BO Java SDK on the application for this purpose.
Some of our users (APAC region) has started getting the error while accessing the reports from web application. Here are the error:
com.crystaldecisions.sdk.exception.SDKException$PropertyNotFound: The property with ID SI_FILES does not exist in the object [24/01/12 13:27:39:402 GMT] 000000b6 SystemErr R at com.crystaldecisions.sdk.occa.infostore.internal.ag.getFiles(Unknown Source)
[24/01/12 13:27:39:402 GMT] 000000b6 SystemErr R at com.crystaldecisions.sdk.occa.infostore.internal.AbstractSendableObject.getFiles(Unknown Source)
Same report when accessed by the users from AMER or EMEA region, it is working fine. Can anyone help me what is the issue and how to resolve it?
Thanks,
Ashok

what version of Enterprise is this? XI 3.1, Bi 4.0? Also what version pack are you running. I am asusming that APJ and EMEA\AMER users try to hit the same web\app server\ BOE, same application and access same reports. What kind of authentication you use? Given everything else is same it's got to be security issue? Does APJ users are part of a different group in your 3rd party auth server such as LDAP or AD?
Edited by: Aasavari Bhave on Jan 25, 2012 2:55 PM

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    La vida loca

  • Field BSEG-DMBTR. does not exist in the screen SAPMF05A 0302

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  • Cannot drop the table because it does not exist in the system catalog. Transaction context in use by another session

    Hi Every one,
    An error has occurred during report processing. (rsProcessingAborted)
    Get Online Help
    Query execution failed for data set 'NonFinTran'. (rsErrorExecutingCommand)
    Get Online Help
    Cannot drop the table '#NonFinTran', because it does not exist in the system catalog. Cannot drop the table '#MultipleNonFinTran',
    because it does not exist in the system catalog. Transaction context in use by another session.
    NOTE: NonFinTran &
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    Please any help me to solve this issue. 
    Thanks & Regards,
    Anil Kumar
    Anil Kumar

    Hi Harsh,
     Below is my Stored Proc
    SELECT @ServerName=datasource from master.dbo.sysservers WHERE catalog='Voyager'    
     SELECT @ServerName3=datasource from master.dbo.sysservers WHERE catalog='AuditLog'    
     SELECT @ServerName2=datasource from master.dbo.sysservers WHERE catalog='Portal'    
     IF @ServerName IS NOT NULL SET @ServerName='[' + @ServerName + '].' ELSE SET @ServerName=''    
     IF @ServerName3 IS NOT NULL SET @ServerName3='[' + @ServerName3 + '].' ELSE SET @ServerName3=''    
     IF @ServerName2 IS NOT NULL SET @ServerName2='[' + @ServerName2 + '].' ELSE SET @ServerName2=''    
     IF Exists(Select * From tempdb.dbo.SysObjects Where Name Like '#NonFinTran%')     
      DROP TABLE #NonFinTran    
     IF Exists(Select * From tempdb.dbo.SysObjects Where Name Like '#MultipleNonFinTran%')     
      DROP TABLE #MultipleNonFinTran    
     CREATE TABLE #NonFinTran (FirstName VARCHAR(40), TaxId VARCHAR(40), TrxID VARCHAR(40), Status VARCHAR(255), Field1 VARCHAR(255), Field2 VARCHAR(255),    
       Field3 VARCHAR(255), Field4 VARCHAR(255), Field5 VARCHAR(255), Field6 VARCHAR(255), DateTime DATETIME,     
       BranchID CHAR(3), BankID CHAR(1), FromAccountID VARCHAR(255), FromAccountType VARCHAR(255))    
     CREATE TABLE #MultipleNonFinTran (FirstName VARCHAR(40), TaxId VARCHAR(40), TrxID VARCHAR(40), Status VARCHAR(255), Field1 VARCHAR(255), Field2 VARCHAR(255),    
       Field3 VARCHAR(255), Field4 VARCHAR(255), Field5 VARCHAR(255), Field6 VARCHAR(255), DateTime DATETIME,     
       BranchID CHAR(3), BankID CHAR(1), FromAccountID VARCHAR(255), FromAccountType VARCHAR(255))     
    INSERT #NonFinTran    
     EXEC('SELECT FirstName, TaxID,     
      TrxID, Status, TrxField1, TrxField2, TrxField3, TrxField4, TrxField5, TrxField6, DateTime, '''', '''', '''', ''''    
     FROM ' + @ServerName3 + 'AuditLog.dbo.CCAuditLogEntryView AS Audit, ' + @ServerName + 'Voyager.dbo.CCUser AS CCUser    
     WHERE CCUser.UserID = Audit.UserID     
      AND Audit.Succeeded = 1     
      AND Audit.TrxID IN (''ChangeBillPayDefaultAccountEdit'',''ChangeExpiryUserPassword'',''ChangePasswordEdit'',    
       ''ChangeUserPassword'',''ManageAddressMaint'',''ManageContactMaint'',''ManageSecretQuestionAnswerEdit'',    
       ''ManageTransLimitMaint'',''OtherBankAccountMaintAdd'',''OtherBankAccountMaintDelete'',''OtherBankAccountMaintEdit'',    
       ''WithinAmBankAccountMaintAdd'',''WithinAmBankAccountMaintDelete'',''WithinAmBankAccountMaintEdit'',    
       ''SetAccountMaskPreferenceAudit'',''ChangeLoginIdAudit'')     
      AND DATEDIFF(DAY, CONVERT(DATETIME, CONVERT(VARCHAR(10), ''' + @StartDate + '''), 103), Audit.DateTime) >= 0     
      AND DATEDIFF(DAY, CONVERT(DATETIME, CONVERT(VARCHAR(10), ''' + @EndDate + '''), 103), Audit.DateTime) <= 0 ')    
     INSERT #MultipleNonFinTran    
     EXEC('SELECT DISTINCT FirstName, TaxID,     
      TrxID, Status, TrxField1, TrxField2, TrxField3, TrxField4, TrxField5, TrxField6, Audit.DateTime as AuditDateTime,    
    (SELECT DISTINCT SUBSTRING(A.BranchCode,3,3)  FROM ' + @ServerName + 'AuditLog.dbo.CCAuditLogEntryView X INNER JOIN ' + @ServerName + 'Voyager.dbo.CCuser U
    ON X.UserId = U.UserId INNER JOIN ' + @ServerName + 'Voyager.dbo.AMHZ_CustomerProfile P ON P.EnrolId = U.TAXID 
    INNER JOIN ' + @ServerName + 'Voyager.dbo.AMHZ_AccountListing A ON A.CIFNO = P.CIFNO
    WHERE X.UserId = Audit.UserId AND A.AccountNo = SUBSTRING(Audit.TrxField1,11,16) AND P.CIFNO = A.CIFNO
    AND (SUBSTRING(A.BranchCode,3,3) <> NULL OR SUBSTRING(A.BranchCode,3,3) <> '''')
    AND CHARINDEX(''AccountID='', Audit.TrxField1, 1) > 0),
      SUBSTRING(TrxField1,14,1), CASE WHEN CHARINDEX(''AccountID='', TrxField1, 1) > 0 THEN     
      SUBSTRING(TrxField1,11,16) ELSE '''' END, CASE WHEN CHARINDEX(''AccountType='', TrxField2, 1) > 0 THEN SUBSTRING(TrxField2,13,3) ELSE '''' END    
     FROM ' + @ServerName3 + 'AuditLog.dbo.CCAuditLogEntryView AS Audit, ' + @ServerName + 'Voyager.dbo.CCUser AS CCUser    
     WHERE CCUser.UserID = Audit.UserID     
      AND Audit.Succeeded = 1     
      AND Audit.TrxID IN (''SetAccountAttributesAudit'',''SetAccountFriendlyNameAudit'',    
      ''AccountProfileMaintULDelete'',''AccountProfileMaintLHAAdd'',''AccountProfileMaintLSCAdd'')
      AND DATEDIFF(DAY, CONVERT(DATETIME, CONVERT(VARCHAR(10), ''' + @StartDate + '''), 103), Audit.DateTime) >= 0     
      AND DATEDIFF(DAY, CONVERT(DATETIME, CONVERT(VARCHAR(10), ''' + @EndDate + '''), 103), Audit.DateTime) <= 0 ')  
      SET @stmt = '    
     SELECT * FROM    
     SELECT BranchName,
     CASE WHEN SUBSTRING(FromAccountID,1,6) IN (''519901'',''559409'')  THEN ''DC''  
    ELSE       
     CASE FromAccountType WHEN ''01'' THEN ''SA '' WHEN ''02'' THEN ''CA '' WHEN ''03'' THEN ''FD ''     
        WHEN ''SA'' THEN ''SA '' WHEN ''CA'' THEN ''CA '' WHEN ''FD'' THEN ''FD '' ELSE FromAccountType + '' ''    
     END 
     END +     
    case when Len(FromAccountID) =16 Then  
       CASE FromAccountType WHEN ''VC'' THEN   
       SUBSTRING(FromAccountID,1,6)+''******''+SUBSTRING(FromAccountID,13,4)      
    WHEN ''MC'' THEN SUBSTRING(FromAccountID,1,6)+''******''+SUBSTRING(FromAccountID,13,4)  END  
         when Len(FromAccountID) =15 Then 
    CASE FromAccountType WHEN ''VC'' THEN   
       SUBSTRING(FromAccountID,1,6)+''******''+SUBSTRING(FromAccountID,13,3)      
    WHEN ''MC'' THEN SUBSTRING(FromAccountID,1,6)+''******''+SUBSTRING(FromAccountID,13,3)  END  
         ELSE FromAccountID   
    ENd  
     AS FromAcctNo,    
     CASE TrxId  
     WHEN ''AccountProfileMaintLHAAdd'' THEN ''Link Account/Card''    
     WHEN ''AccountProfileMaintLSCAdd'' THEN ''Link Account/Card''    
     WHEN ''APMFamilyFirstAdd'' THEN ''Link Family First Account''    
     WHEN ''AccountProfileMaintULDelete'' THEN ''Unlink Account/Card''    
     WHEN ''BalInqFD'' THEN CASE  WHEN Field3 IN (''APMLink=SUCCESS'') THEN ''APMLink Success'' ELSE ''Fixed Deposit Balance Inquiry'' END  
     WHEN ''BalInqCASA'' THEN CASE  WHEN Field3 IN (''APMLink=SUCCESS'') THEN ''APMLink Success'' ELSE
         CASE WHEN FromAccountType IN (''SA'',''01'') THEN ''Savings Account Balance Inquiry'' 
        ELSE ''Current Account Balance Inquiry'' 
       END 
      END    
     WHEN ''StopCheck'' THEN ''Stop Cheque Request''    
     WHEN ''CheckReorder'' THEN ''Order Your Cheque''    
     WHEN ''CheckInquiry'' THEN ''Cheque Inquiry''    
     WHEN ''TransHistFD'' THEN ''Fixed Deposit Transaction History''    
     WHEN ''TransHistCASA'' THEN    
      CASE WHEN FromAccountType IN (''SA'',''01'') THEN ''Savings Account Transaction History'' ELSE ''Current Account Transaction History'' END    
     WHEN ''StmtInqCC'' THEN    
      CASE WHEN FromAccountType IN (''DR'',''03'') THEN ''Debit Card Statement Inquiry'' ELSE ''Credit Card Statement Inquiry'' END    
     WHEN ''StmtInqDA'' THEN    
      CASE WHEN FromAccountType IN (''SA'',''01'') THEN ''Savings Account Statement Inquiry'' ELSE ''Current Account Statement Inquiry'' END    
     WHEN ''StmtReq'' THEN ''Printed Statement Request''    
     WHEN ''StmtInqIAMSTAR'' THEN ''E-AMSTAR Statement Inquiry''    
     WHEN ''Repayment/Transfer Inquiry'' THEN ''Repayment/Transfer Inquiry''    
     WHEN ''Account Inquiry'' THEN ''Account Inquiry''    
     WHEN ''Payment Inquiry'' THEN ''Payment Inquiry''    
     END AS TransType,    
     FirstName AS CustomerName,    
     TaxId, CONVERT(VARCHAR, DateTime, 103) AS Date, CONVERT(VARCHAR, DateTime, 108) AS Time    
     FROM #NonFinTran, ' + @ServerName3 + 'Portal.dbo.TB_Branch AS TB_Branch    
     WHERE     
     BranchId = TB_Branch.BranchCode     
     AND (TB_Branch.InstCode IN (''00001'', ''00003'',''001'',''002''))    
     AND (FromAccountType IN (''SA'', ''CA'', ''FD'', ''01'', ''02'', ''03'')))'    
    EXEC (@stmt)
    IF Exists(Select * From tempdb.dbo.SysObjects Where Name Like '#NonFinTran%')     
     DROP TABLE #NonFinTran    
     IF Exists(Select * From tempdb.dbo.SysObjects Where Name Like '#MultipleNonFinTran%')     
      DROP TABLE #MultipleNonFinTran    
    Anil Kumar

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