The protection agent on was temporarily unable to respond because it was in an unexpected state. (ID 60 Details: Internal error code: 0x809909B0)

I am having problems backing up data with DPM 2012. I keep getting this meesage. The protection agent on dpmServer was temporarily unable to respond because it was in an unexpected state. (ID 60 Details: Internal error code: 0x809909B0)
I can't understand what my error logs are trying to tell me please help.
NORMAL Begin new execution batch at task:(True)-a2c49c70-696b-423d-8aaf-7898c1feb403
042C 28E0
10/07 22:47:42.979
16 ActiveJob.cs(851)
NORMAL Dispatching task for execution:True-a2c49c70-696b-423d-8aaf-7898c1feb403
042C 2AAC
10/07 22:47:42.979
16 ActiveJob.cs(581)
NORMAL Begin ExecuteTask:JobID=eab9800f-4eb7-46b2-83bc-c2ff2c6adb0d, ItemID=a2c49c70-696b-423d-8aaf-7898c1feb403
042C 2AAC
10/07 22:47:42.990
27 DatasourceServerTypeLock.cs(395)
NORMAL Server e9a3e229-5f73-4223-845f-e2038860e74b is not already registed to Acquire a lock, Registering the server now for the task a2c49c70-696b-423d-8aaf-7898c1feb403, IsDatasoureServerTypeLockNeeded = False
042C 2AAC
10/07 22:47:42.991
01 DPMTaskController.cs(70)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL (job=eab9800f-4eb7-46b2-83bc-c2ff2c6adb0d, taskId=a2c49c70-696b-423d-8aaf-7898c1feb403) DPMTaskControllerHelper : ExecuteTask - CheckTaskStatus returned ReadyToExecute
042C 2AAC
10/07 22:47:42.993
01 TaskExecutor.cs(692)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL Setting up Fsm: verb[3d859d8c-d0bb-4142-8696-c0d215203e0d]
042C 2AAC
10/07 22:47:43.009
27 CommonLoop.cs(343)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL DatamovePollingCmdTimeoutInMin = 30
042C 2AAC
10/07 22:47:43.009
27 CommonLoop.cs(343)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL DatamovePollingCmdTimeoutInMin = 30
042C 2AAC
10/07 22:47:43.021
01 TaskExecutor.cs(487)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL ExecuteTask(job=eab9800f-4eb7-46b2-83bc-c2ff2c6adb0d) - Starting task instance
042C 092C
10/07 22:47:43.023
02 EventManager.cs(98)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL Publishing event from TaskInstance.cs(406): TaskStart, [TaskID=a2c49c70-696b-423d-8aaf-7898c1feb403]
042C 092C
10/07 22:47:43.115
01 TaskInstance.cs(442)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL Task: Initial transition enqueued, startState='Backup.StartState'
042C 1A54
10/07 22:47:43.116
27 BackupMachine.cs(1919)
A2C49C70-696B-423D-8AAF-7898C1FEB403
ACTIVITY BackupMachine : Starting machine execution
042C 2FC8
10/07 22:47:43.135
27 FindPrincipalServerBlock.cs(245)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL Found Principal server for DatasourceId = a87a4dea-2e19-4456-ae3b-e5ce01c10351 Server= fs.org
042C 2AAC
10/07 22:47:43.146
27 DatasourceServerTypeLock.cs(395)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL Server e9a3e229-5f73-4223-845f-e2038860e74b is not already registed to Acquire a lock, Registering the server now for the task a2c49c70-696b-423d-8aaf-7898c1feb403, IsDatasoureServerTypeLockNeeded = False
042C 2AAC
10/07 22:47:43.147
27 OperationTypeLock.cs(582)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL In LockServer() of ReplicationOperationTypeLock, returning lockStatus = AcquiredLock
042C 2AAC
10/07 22:47:43.156
27 OperationTypeLock.cs(628)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL UnlockServer() of ReplicationOperationTypeLock, returning
042C 2AAC
10/07 22:47:43.159
27 OperationTypeLock.cs(224)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL Setting detailed error for operation lock failure to = PrmReplicaAgentDirtyShutdownDetected
042C 2AAC
10/07 22:47:43.160
27 OperationTypeLock.cs(487)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL In Lock() of ReplicationOperationTypeLock, returning lockStatus = DoNotWaitToAcquireLock
042C 2AAC
10/07 22:47:43.162
27 CheckConcurrencyBlock.cs(151)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL Check concurrency block - Failure (abortedOnConflictingServerOperation=True)
042C 1F90
10/07 22:47:43.165
27 FsmBlock.cs(130)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING Backup.CheckConcurrency.PT : <-- Exited FSM block with FAILURE (errorCode = ReplicaInvalidWithReason)
042C 1F90
10/07 22:47:43.419
27 BackupMachine.cs(2156)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING BackupMachine : FAILURE - BACKUP, errorCode=ReplicaInvalidWithReason
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING Task Diagnostic Information - <?xml version="1.0" encoding="utf-16"?>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING <TaskExecutionContext>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING  <PrmWriterId>00000000-0000-0000-0000-000000000000</PrmWriterId>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING  <PrmDatasourceId>a87a4dea-2e19-4456-ae3b-e5ce01c10351</PrmDatasourceId>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING  <PrmActiveNodeName>skafs.srvs.org</PrmActiveNodeName>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING  <PrmLogicalReplicaId>342784c2-f783-487d-be78-154a5a17193f</PrmLogicalReplicaId>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING  <PrmDatasetId>0cbb5339-0af5-4e70-9882-ed118a191890</PrmDatasetId>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING  <PrmPhysicalReplicaId>f440f18e-9436-4fed-9e7c-96cc1a9ebec1</PrmPhysicalReplicaId>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING  <PrmReplicaValidity>Invalid</PrmReplicaValidity>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING  <PrmReplicaStatus>Idle</PrmReplicaStatus>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING  <PrmOwnerLockId>00000000-0000-0000-0000-000000000000</PrmOwnerLockId>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING  <TEVerb>DeltaReplicate</TEVerb>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING  <TEErrorState>Backup.CheckConcurrencyPending</TEErrorState>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING  <TEErrorDetails>&lt;?xml version="1.0" encoding="utf-16"?&gt;
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING &lt;q1:ErrorInfo ErrorCode="1073774947" DetailedCode="0" DetailedSource="0" ExceptionDetails="" xmlns:q1="http://schemas.microsoft.com/2003/dls/GenericAgentStatus.xsd"&gt;
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING  &lt;q1:Parameter Name="datasourceid" Value="a87a4dea-2e19-4456-ae3b-e5ce01c10351" /&gt;
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING  &lt;q1:Parameter Name="dpmerrorcode" Value="30187" /&gt;
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING  &lt;q1:Parameter Name="protectedgroup" Value="fs" /&gt;
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING  &lt;q1:Parameter Name="datasourcename" Value="P:\" /&gt;
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING  &lt;q1:Parameter Name="servername" Value="fs.org" /&gt;
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING  &lt;q1:Parameter Name="replicaid" Value="342784c2-f783-487d-be78-154a5a17193f" /&gt;
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING &lt;/q1:ErrorInfo&gt;</TEErrorDetails>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING </TaskExecutionContext>
042C 1F90
10/07 22:47:43.423
02 EventManager.cs(98)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL Publishing event from TaskInstance.cs(823): TaskStop, [TaskID=a2c49c70-696b-423d-8aaf-7898c1feb403]
042C 1F90
10/07 22:47:43.446
01 TaskExecutor.cs(843)
A2C49C70-696B-423D-8AAF-7898C1FEB403
FATAL Task stopped (state=Failed, error=ReplicaInvalidWithReason; 0; None), search "Task Diagnostic Information" for details.
042C 1F90
10/07 22:47:43.457
16 ActiveJob.cs(745)
WARNING Fail: Task 'a2c49c70-696b-423d-8aaf-7898c1feb403' failed with error during execution.
042C 1F90
10/07 22:47:43.457
16 Task.cs(235)
NORMAL Changing task state from 'GenerateWorkplan' -> 'Failed' (a2c49c70-696b-423d-8aaf-7898c1feb403)

Same problem on our two file-server: "The protection agent on was temporarily unable to respond because it was in an unexpected state. (ID 60 Details: Internal error code: 0x809909B0)"
Problem started about 04 October 2013.
DPM Server and agents: 4.1.3417
There is event in fileservers application log:
Log Name:      Application
Source:        Application Error
Date:          09.10.2013 17:15:17
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      host1.ourlocaldomain.local
Description:
Faulting application name: DPMRA.exe, version: 4.1.3417.0, time stamp: 0x52011087
Faulting module name: FileWriterHelperPlugin.DLL, version: 4.1.3313.0, time stamp: 0x50ad994d
Exception code: 0xc0000005
Fault offset: 0x000000000002ba9f
Faulting process id: 0xe7c
Faulting application start time: 0x01cec4d870046a62
Faulting application path: C:\Program Files\Microsoft Data Protection Manager\DPM\bin\DPMRA.exe
Faulting module path: C:\Program Files\Microsoft Data Protection Manager\DPM\bin\FileWriterHelperPlugin.DLL
Report Id: b1b1f6ed-30cb-11e3-acc1-00155d079701
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-09T10:15:17.000000000Z" />
    <EventRecordID>109798</EventRecordID>
    <Channel>Application</Channel>
    <Computer>host1.ourlocaldomain.local</Computer>
    <Security />
  </System>
  <EventData>
    <Data>DPMRA.exe</Data>
    <Data>4.1.3417.0</Data>
    <Data>52011087</Data>
    <Data>FileWriterHelperPlugin.DLL</Data>
    <Data>4.1.3313.0</Data>
    <Data>50ad994d</Data>
    <Data>c0000005</Data>
    <Data>000000000002ba9f</Data>
    <Data>e7c</Data>
    <Data>01cec4d870046a62</Data>
    <Data>C:\Program Files\Microsoft Data Protection Manager\DPM\bin\DPMRA.exe</Data>
    <Data>C:\Program Files\Microsoft Data Protection Manager\DPM\bin\FileWriterHelperPlugin.DLL</Data>
    <Data>b1b1f6ed-30cb-11e3-acc1-00155d079701</Data>
  </EventData>
</Event>
Log Name:      Application
Source:        Application Error
Date:          09.10.2013 17:15:22
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      host2.ourlocaldomain.local
Description:
Faulting application name: DPMRA.exe, version: 4.1.3417.0, time stamp: 0x52011087
Faulting module name: FileWriterHelperPlugin.DLL, version: 4.1.3313.0, time stamp: 0x50ad994d
Exception code: 0xc0000005
Fault offset: 0x000000000002ba9f
Faulting process id: 0x71c
Faulting application start time: 0x01cec4d870669e98
Faulting application path: C:\Program Files\Microsoft Data Protection Manager\DPM\bin\DPMRA.exe
Faulting module path: C:\Program Files\Microsoft Data Protection Manager\DPM\bin\FileWriterHelperPlugin.DLL
Report Id: b4680c67-30cb-11e3-ba10-001dd8b71c0e
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-09T10:15:22.000000000Z" />
    <EventRecordID>54725</EventRecordID>
    <Channel>Application</Channel>
    <Computer>host2.ourlocaldomain.local</Computer>
    <Security />
  </System>
  <EventData>
    <Data>DPMRA.exe</Data>
    <Data>4.1.3417.0</Data>
    <Data>52011087</Data>
    <Data>FileWriterHelperPlugin.DLL</Data>
    <Data>4.1.3313.0</Data>
    <Data>50ad994d</Data>
    <Data>c0000005</Data>
    <Data>000000000002ba9f</Data>
    <Data>71c</Data>
    <Data>01cec4d870669e98</Data>
    <Data>C:\Program Files\Microsoft Data Protection Manager\DPM\bin\DPMRA.exe</Data>
    <Data>C:\Program Files\Microsoft Data Protection Manager\DPM\bin\FileWriterHelperPlugin.DLL</Data>
    <Data>b4680c67-30cb-11e3-ba10-001dd8b71c0e</Data>
  </EventData>
</Event>

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    Event ID:      4223
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      KEN-PROD-BS002.aarons.aaronrents.com
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    2) Failure of the last express full backup job for the datasource.
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    Problem Details:
    <DpmWriterEvent><__System><ID>30</ID><Seq>1833</Seq><TimeCreated>6/13/2011 5:09:12 AM</TimeCreated><Source>f:\dpmv3_rtm\private\product\tapebackup\dpswriter\vssfunctionality.cpp</Source><Line>815</Line><HasError>True</HasError></__System><DetailedCode>-2147212300</DetailedCode></DpmWriterEvent>
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    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
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        <EventID Qualifiers="0">4223</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-06-13T05:09:12.000000000Z" />
        <EventRecordID>68785</EventRecordID>
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        <Security />
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    &lt;DpmWriterEvent&gt;&lt;__System&gt;&lt;ID&gt;30&lt;/ID&gt;&lt;Seq&gt;1833&lt;/Seq&gt;&lt;TimeCreated&gt;6/13/2011 5:09:12 AM&lt;/TimeCreated&gt;&lt;Source&gt;f:\dpmv3_rtm\private\product\tapebackup\dpswriter\vssfunctionality.cpp&lt;/Source&gt;&lt;Line&gt;815&lt;/Line&gt;&lt;HasError&gt;True&lt;/HasError&gt;&lt;/__System&gt;&lt;DetailedCode&gt;-2147212300&lt;/DetailedCode&gt;&lt;/DpmWriterEvent&gt;
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        <Binary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inary>
      </EventData>
    </Event>
    Any help would be greatly appreciated!

    Don't know if this helps or not, but I also noticed another peculiar issue that is derived from this problem.  If I go to "Modify protection group", then expand the cluster, then expand all six nodes in the cluster, five of them show "All SQL Servers"
    and allow me to expand the SQL Instance and show all databases; the one that is having a problem backing up, when I expand the node, doesn't even show that SQL exists on the node, when in fact, it does.
    I would also like to add that the databases on this node that will not backup are running fine.  They run hundreds of transactions daily so we know SQL itself is OK.  Even though it is a busy SQL Server, there is plenty of available resources as
    the SQL buffer and memory counters show the node is not under durress.

  • DPM failed to communicate with the protection agent on DPM 2010 SERVER because the agent is not responding. (ID 43 Details: Internal error code: 0x8099090E)

    Hi everyone,
    Backup jobs for protected members are intermittently failing with the following error on the DPM server:
    DPM failed to communicate with the protection agent on <DPM 2010 SERVER> because the agent is not responding. (ID 43 Details: Internal error code: 0x8099090E)
    Why does the DPM server failing to see it's own DPM agent cause the backup job for another server to fail? One day a backup will work fine, the next it may fail; and the next back to normal again...
    The following error is recorded in the Service Control Manager event log on the DPM server just prior to the above error:
    A timeout was reached (30000 milliseconds) while waiting for the DPMRA service to connect.
    Thank you.
    With regards,
    Rob

    Hello,
    I have read these entire postings and see that my problems match most of the above problems. 
    I believe we have tried all of the ideas in this blog and lots of other ideas from other forums and internet searches.
    We have about 80 small databases protected and set at 15 minute incremental and most will work but some fail.  When they fail the most common, but not only error, is something like "DPM
    failed to communicate with the protection agent on <DPM 2010 SERVER> because the agent is not responding. (ID 43 Details: Internal error code: 0x8099090E)". The alert is inactivated in the DPM Console, and the backups resume as normal."
    Since later jobs are successful I thought all was well.  All was well until I went to restore from incremental backups.  We worked for two days (day and night work) to restore
    from a corrupted virtual disk on our SQL Server 2008 R2.  I suspect DPM had something to do with the corrupted virtual disk.  All I know is that we never had this problem until installing DPM.  Here is what we encountered when we went to restore
    from the protection points: 
    *  Restore jobs take a minimum of 15 minutes for jobs that are 45 MB or 2 GB. 
    *  If you pick a backup from the list of recovery points that is not valid the job runs for 15 minutes and then "Failed". 
    *  You cannot rerun the job because SQL Server 2008 has the table being recovered as <tablename> (recovering) and a retry will not work.  Of course time is wasted while waiting
    to see if it worked.
    * Eventually you realize that even after dropping the table in the (recovering) mode in SQL that the restore point must be bad or possibly one of this failed recovery points.
    * So begins the quest to start restoring recovery points one by one and 15 minutes by 15 minutes until you find one that actually restores to a SQL Instance.
    *  If you have 80 of these to do and you average trying three recovery points and each takes 15 minutes, not to mention the time to drop the table in SQL, well that time adds up to 3,600
    minutes of trial and error.  60 hours of trial and error, wow not much of a savings using DPM over a SQL backup plan.
    * And then you have to explain to your customers that their databases were restored but you do not know at what point the DB was restored. 
    All in all it seems like DPM concept is great but like many backups the backup plan looks good on paper but actually restoring a backup is quite a different matter.
    I don't know if anyone has ever solved the problems presented in this forum but if they have then I wish they would post and if no one has solved the problem then shame on DPM.
    Good luck everyone, but I for one have spent about two months on trying to protect and restore consistently.  I have never had one day of consistent and reliable restore points.  I
    am going back to sql management plans for my backups.  I have never, in 10 years had a sql generated backup fail me.  Never.
    gbl

  • DPM 2012 R2 cannot browse the contents of the virtual machine, Error 958, Details: Internal error code 0x80990F4E

    Hi,
    We have a Microsoft System Center 2012 R2 Data Protection Manager Version 4.2.1235.0 as a Guest system on a Hyper-V node. The Hyper-V role is on a Windows Server 2012 R2
    I receive this error message:
    DPM cannot browse the contents of the virtual machine on the protected computer [computername]. Item level recovery is not supported in the following scenarios.
    1. The VHD contains a dynamic disk inside the guest OS.2. The VHD has no volume.
    3. HyperV role is not installed on DPM server.
    4. Automatic mounting of volumes is disabled on the DPM server.
    1) Try enabling automatic mounting of volumes using mountvol on the DPM server to perform item level recovery
    2) Otherwise perform a full restore of the virtual machine.
    ID: 958
    Details: Internal error code: 0x80990F4E
    One of our protected Hyper-V guest systems backup suddenly refuses to browse the content of the VHD file. The system has 2 VHDs. One for the operating system and one for the data. The OS VHD has no problem with content browsing only the data VHDX started
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    The updates that were installed are:
    DPM Server
    KB2977629
    KB2966828
    KB2988948
    KB2993651
    KB890830
    KB2977765
    KB2894856
    Protected Guest system
    KB2972213
    KB2977629
    KB2894852
    KB2973114
    KB2993651
    KB2988948
    KB890830
    KB2977765
    KB2894856
    Any advice? Thank you in advance for any help.
    Andras

    Hi,
    Does the protected VM have Windows dedup enabled on the volume that cannot be mounted ?
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
    This posting is provided "AS IS" with no warranties, and confers no rights.

  • HT5642 I get a unable tO download messge when i try to download ios6.1. I need ios612 to fix calendar bug....the message i get says that unable to download because no longer connected to internet....i am connected to the internet all along

    I get a unable tO download messge when i try to download ios6.1. I need ios612 to fix calendar bug....the message i get says that unable to download because no longer connected to internet....i am connected to the internet all along

    1. Try reinstall iLIfe 09 from your install disk
    To re-install iPhoto
    1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
    2. Download it from the App Store to reinstall It's on your Purchases List* there.
    For older versions that have been installed from Disk you'll need these additional steps:
    2a: On 10.5:  Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
    2b: On 10.6: Those receipts may be found as follows:  In the Finder use the Go menu and select Go To Folder. In the resulting window type
    /var/db/receipts/
    2c: on 10.7 or later they're at
    /private/var/db/receipts
    A Finder Window will open at that location and you can remove the iPhoto pkg files.
    3. Re-install.
    If you purchased an iLife Disk, then iPhoto is on it.
    If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
    *Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
    http://support.apple.com/kb/HT4928
    One question often asked: Will I lose my Photos if I reinstall?
    iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.
    If that fails, then you're reinstalling the OS.

  • How can I locate my iTunes library files. When I click on my itunes icon the message appears, "The file iTunes Library.itl." cannot be found because it was created by a newer version of iTunes."

    How can I locate my iTunes library files?  When I click on my iTunes icon rather than my iTunes files I receive, " The file iTunes Library.itl." cannot be read because it was created by a newer version of iTunes."  I have already tried to update my iTunes program.

    Had same problem and solved it without having to reinstore any music or movies:
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    2. Go to the 'Previous iTunes Libraries' folder and copy one of the earlier files - note, they have a date extension, e.g. 'iTunes Library 2011-11-01'.
    3. Paste this file in your iTuners folder and rename file by removing the date extension -  'iTunes Library'
    You should have all your music and paylists in tact, unless it was a really old previous file.

  • Problems installing and starting on Windows 7 64bit. error message - The file "i Tunes Library.itl" cannot be read because it was created by a newer version of iTunes.

    Hi I'm having problems installing and starting itunes program on Windows 7 64bit. After install the following error message is flagged - The file "i Tunes Library.itl" cannot be read because it was created by a newer version of iTunes. Would really appreciate any pointers!

    Never mind sorted it out lol. Somebody did a system restore of a week or so. I had done the update during that time and it was lost. Just redownloaded itunes from the internet and its working fine now.

  • The file i tunes library.itl cannot be read because it was created by a newer version of itunes

    The file i tunes library.itl cannot be read because it was created by a newer version of itunes?
    I got this message after trying to open up itunes . I recently did a system restore to  my computer to a restore point i made a couple days ago
    My itunes library was huge and very organized have I lost it all because I restored my pc to 7 days ago????? SERIOUSLY I GOOGLED THIS and I HAVE READ SO MANY DIFFERENT ANSWERS ITS ANNOYING!!!!  
    I have windows vista
    CAN SOMEBODY JUST GIVE ME A SOLUTION TO HOW TO GET MY ITUNES(PLAYLISTS AND ALL) BACK!!!!!
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    It sounds as though the system restore that you've done has reverted your computer back to a previous version of iTunes. In iTunes look at Help/About iTunes and as the scroll runs, you will see the iTunes version number.
    The latest version of iTunes (on the day of writing) is 10.5.1.42, so if your iTunes is lower than that, it's possible that's what the problem is. (This assumes that you were previously using 10.5.1.42, which is a reasonable assumption.)
    So make sure you have the latest version. I don't know why you did the system restore on your computer, but despite what some people may have you believe, iTunes is very stable and unlikely to be causing any issues on your computer that need to be undone with a system restore.

  • I just downloaded i tunes to my new computer.  I had an account on the old one.  I received an error report - The file "I Tunes Library .itl" cannot be read because it was created by a new  version of I Tunes.  What does that mean?

    I just downloaded I Tunes to my new computer.  I had I Tunes on old computer.  When I clicked on the icon on desktop I received the following pop-up.
    the file "I tunes Library .itl" cannot be read because it was created by a new version of i tunes.  What does that mean?

    See Empty/corrupt iTunes library after upgrade/crash.
    tt2

  • The file "i Tunes Library.itl" cannot be read because it was created by a newer version of iTunes. Help please?

    Since yesterday I have been trying to get my iTunes to allow me to sync my iPhone with it to get the latest update. However, once I finally managed to download it iTunes would now allow for it to sync, telling me I needed the 64 bit iTunes which I already had and had downloaded at least 4 times trying to get it to work.
    I followed someone elses advice and uninstalled all apple products and went to reinstall it and now I am getting the following message.
    The file "i Tunes Library.itl" cannot be read because it was created by a newer version of iTunes.
    Does anyone know how to fix this problem? And possibly even my other problem with the inability to sync my iPhone with iTunes?
    Thank you.

    no one?

  • When double click itunes icon it shows " The file itunes library.itl can not be read because it was created by a newer version of itunes" so what can i do?

    when double click itunes icon it shows " The file itunes library.itl can not be read because it was created by a newer version of itunes" so what can i do?

    Unless you have attempted to downgrade to an older version of iTunes this is likely to be a sign of a corrupt library. See Empty/corrupt library after upgrade/crash.
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  • Error message: 'the file 'i tunes library .itl' cannot be read because it was created by a newer version of itunes'

    When trying to sync my nano 5th Gen i got a message saying there was a problem and to try uninstalling and reinstalling. I did this step by step, but when reinstalling i was presented with this message. 'The file 'i Tunes library .itl' cannot be read because it was created by a newer version of iTunes'. Any ideas what i can doto rectify this????
    Thanks

    If you still have an issue you may have to see about using the iTunes version (application) included with Snow Leopard 10.6 from the installer or an another one if available online, and see if that will install.
    Sometimes you may have uninstall the bits left in your system by the earlier (or later) iTunes installers; as they all leave a trace and these can stop a different version of iTunes from being installed.
    Not sure if the following site/link will tell the method...
    •Apple - Support - iTunes - install & update:
    http://www.apple.com/support/itunes/install/
    •Troubleshooting iTunes installation on Mac OS X:
    http://support.apple.com/kb/HT2311
    Good luck & happy computing!
    ps: i see you resolved this issue. it's magic!

  • HT203175 The file "i Tunes Library.itl" cannot be read because it was created by a newer version of iTunes.

    "The file "i Tunes Library.itl" cannot be read because it was created by a newer version of iTunes" is the prompt displayed on the screen when I try to launch iTunes. What do I do?

    It sounds as though the system restore that you've done has reverted your computer back to a previous version of iTunes. In iTunes look at Help/About iTunes and as the scroll runs, you will see the iTunes version number.
    The latest version of iTunes (on the day of writing) is 10.5.1.42, so if your iTunes is lower than that, it's possible that's what the problem is. (This assumes that you were previously using 10.5.1.42, which is a reasonable assumption.)
    So make sure you have the latest version. I don't know why you did the system restore on your computer, but despite what some people may have you believe, iTunes is very stable and unlikely to be causing any issues on your computer that need to be undone with a system restore.

  • Error: the file "i Tunes Library.itl" cannot be read because it was created by a new version of iTunes.

    after I downloaded the latest itunes, I am gettingthis error.the file "i Tunes Library.itl" cannot be read because it was created by a new version of iTunes. I don't know what to do next. Please help.
    LovemyiTunes

    See Empty/corrupt library after upgrade/crash.
    tt2

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