The PSE 10 process doesn't stop after closing the application. Why??

On Windows 7, the PSE 10 process doesn't stop when closing the application, therefore the PSE 10 app. will not restart once it is closed. The user must stop the process from task manager or reboot before PSE 10 can be restarted on a Windows 7 machine. The forum suggestion to double-click the exe (instead of the shortcut) as a solution, obviously isn't a solution and can't work. There are no updates to PSE 10 and the only access to any support is through this forum. There have been complaints about this on blogs all over the Internet. Why can't Adobe come up with a fix/update or if they have where is it posted?

First of all, there is no difference between the files on the disk and those downloaded as the trial. The only difference is that one comes with a serial number and the other does not. You can put your serial number into the trial version and it will then be activated. The only way the disk would behave differently is if there is some physical flaw (scratches, warping, etc). Usually such damage will cause the installation to fail, it's pretty difficult for such damage to modify the files in such a way that they still install but behave differently.
If you are dropping a file on the shortcut and the Photoshop Elements Editor is opening but the file is not, there could be a few different things going on there. Check your shortcut properties first: does it go to PhotoshopElementsEditor.exe or Photoshop Elements 10.0.exe? If the former, then there are probably some missing support files. If the latter, this is the Welcome Screen, which has likely been configured to launch the Editor automatically. However, you would be sending the file to the Welcome Screen, which doesn't do anything with the file. It is not capable of passing the file off to the Editor, only capable of launching it.
Also, double-clicking a shortcut is generally the exact same thing as double-clicking the file the shortcut points to, but you can add modifiers to shortcuts to make them behave differently.

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