The quicktime question mark!!!

I was wondering if anyone can help me with this problem. I am trying to watch a trailer from apple.com. When the trailer screen opens it's white with a faded quicktime logo with a question mark on it in the middle. I know this has been asked a lot, but nothing posted has worked. I don't have firefox or mozilla so those suggestions didn't work. Someone said to delete the .plist file but I don't even know what that is! I have unchecked the flash media in the setting and that didn't work either. Please help me!!!!

i am experiencing exactly the same problem which has occured since the Quicktime Security update which was put out in the past few days. all flash type video from websites like www.nytimes.com are no longer working. i have tried the MIME solution suggested on Dec 22 but this has not solved the problem.
macbook pro Mac OS X (10.4.5)

Similar Messages

The eternal Quicktime Question Mark! Help?

Hi,
I've installed and re-installed quicktime 7.0.3 (the latest for OSX) a few times now and am able to view a single file (ie a movie trailer) once only, and then all subsequent attempts to view media with Quicktime result in the dreaded question mark. The files I am attempting to view are from Apple movie trailers so I can't imagine they're corrupted. (Or are they?)
Can anyone help me please?

Open the HD/Library/QuickTime folder and drag the QuickTime Plugin.webplugin to your desktop (so you can replace it).
Restart your browser for this change to take effect and try movie trailer again.

What to do about QuickTime question marks in Safari 2.0.4?

Hi everyone,
This may sound like a stupid question but it's beginning to bug me:
When I use Safari to browse the internet, I see question marks in lots of areas where there is supposed to be animated clips or images. The question marks are over the QuickTime symbol.
I'm using Safari 2.0.4
I'm using QT 7.1.3 and did not update because 7.1.5 had a bug in it that was interfearing with ffmpegX that I use to convert video and music containers.
- Is there any firmware that could get rid of the anoying Questions marks and let me see what I'm missing on webpages?
- Or do I need to update Safari?
FireFox on the other hand does not give me that problem.
Input is always appreciated.
Rio.

1) what does "com.apple.Safari.plist" do?
2) What is it for?
3) Why was it created?
a .plist file stores all of the user preferences for the associated application as well as information like what app to use for video, audio, viewing PDF files, etc. These files can easily become corrupted over time. Trashing them forces the application to create a fresh file.
4) What IS a Cache file?
5) What is IN a cache file?
6) Why does a computer NEED cache files?
7) What will happen when I find the mentioned cache files and delete them?
Cache files store information. The cache file for your web browser would store previously visited pages, images, downloaded files etc. This allows the application to reload pages (or files) faster since the data is stored locally and does not have to be retrived from a remote server. Again these files can become quite large and are prone to corruption. I have found it prudent to empty Safari's cache (from the Safari menu, select "Empty Cache") every couple of days.
Re-installing apps from the DVD requires a program such as "Pacifist" to extract the program files. It's cumbersome and better if you can avoid it.
NotNed
PS: You should reboot the computer after trashing .plist files. Since the file is already loaded into RAM, the new file will usually not be created until the next time the system loads.

The dreaded question mark

Hey Peeps,
I think I've read every thread & tried every scenario pertaining to the "?" & still cannot get QT files to play, not flash files. I use XP Pro at work, but use a Mac at home. I'm trying to view movies I built at home and put up on an iWeb site with my work machine. The files are 3.6 mb H.264 & still get the question mark. I've unchecked the flash options for MIME & browser, & I did update my flash player. I can view all the flash content on You Tube. I have the latest ver of QT on my work machine as well. Any ideas?
Thanks,
Steve
iMac G5 2.1 Ghz isight refurb 1.5 gb ram iMac G4 800 mhz Mac OS X (10.4.4) XP Pro at work

I tried this and it's working, but as I said, it's been sporadic so we'll just have to wait and see. Hope it helps you.
New! Re: Quicktime question mark
Posted: Nov 18, 2007 5:26 AM in response to: Razvan Zamfir
Reply Email
I did this and it worked perfect:
I found this helpful solution on another mac forum. Hope it helps.
1) Open the folder Macintosh HD/Users/your_user/Library/Preferences
2) In this folder, search the file com.apple.quicktime.plugin.preferences.plist
3) Open it with Textedit
4) Search for this string (without the quotes) "<key>application/x-shockwave-flash</key>"
5) On this section, change the "<true/>" string to "<false/>" (without the quotes)
6) Save and quit Textedit
7) Relaunch Safari and ENJOY!!!!

The dreaded question mark in a Q

Hi, all
I am only getting the dreaded Q-? in web sites that have videos. So I checked - I'm running QuickTime 7.3, should I go back to 7.2?
This is a recent development and isn't just a web site here or there, seems to be happening on almost every web site I visit that has videos - whether they are commercials or actual site content.
Is anyone else out there having this problem?
Thanks,
Luan

I tried this and it's working, but as I said, it's been sporadic so we'll just have to wait and see. Hope it helps you.
New! Re: Quicktime question mark
Posted: Nov 18, 2007 5:26 AM in response to: Razvan Zamfir
Reply Email
I did this and it worked perfect:
I found this helpful solution on another mac forum. Hope it helps.
1) Open the folder Macintosh HD/Users/your_user/Library/Preferences
2) In this folder, search the file com.apple.quicktime.plugin.preferences.plist
3) Open it with Textedit
4) Search for this string (without the quotes) "<key>application/x-shockwave-flash</key>"
5) On this section, change the "<true/>" string to "<false/>" (without the quotes)
6) Save and quit Textedit
7) Relaunch Safari and ENJOY!!!!

I see that i have a problem after installing my new hard drive on my macbook pro mid 2009 version. I put a new hard drive, with all of my information from my old drive installed on it, into the computer. but now have the blinking question mark folder

i see that i have a problem after installing my new hard drive on my macbook pro mid 2009 version. I put a new hard drive, with all of my information from my old drive installed on it, into the computer. but now have the blinking question mark folder. I see that it means that it isn't reading the new hard drive.
did i miss a step between transferring all of my information from my old hard drive to the new hard drive and installing the new hard drive into the computer. I believe that i installed properly. it was quite easy.
thanks for your help

It means there is no bootable system on the drive. If you still have access to the old drive, then I suggest you boot from it then clone it to the new internal drive. Use OPTION boot to boot from the Recovery HD on the old drive:
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     1. Select Disk Utility from the main menu then press the Continue
         button.
     2. Select the destination volume from the left side list.
     3. Click on the Restore tab in the DU main window.
     4. Select the destination volume from the left side list and drag it
         to the Destination entry field.
     5. Select the source volume from the left side list and drag it to
         the Source entry field.
     6. Double-check you got it right, then click on the Restore button.
Source means the external old drive. Destination means the new internal drive.

My macbook pro is still under warranty. I have just put it into Mac 1 to be repaired because I had the folder with the dreaded Question mark on it....new hard drive. I was told that if I wanted my data retrieved, I would have to pay $445 p/h. Ahh!!!

My macbook pro is still under warranty. I have just put it into Mac 1 to be repaired because I had the folder with the dreaded Question mark on it....new hard drive. I was told that if I wanted my data retrieved, I would have to pay $445 p/h. Ahh!!! Shouldn't that be covered by warranty?

My newest Mac just did the same "folder of death" dance. It's too late for you now, but you might consider a passport backup drive.You can get 2&3 T-bytes now fairly reasonably priced. A given with computers is they will crash, just a question of how bad and when, so you can be prepared for the next time.

Ugh, the flashing question mark...

Earlier tonight my three year old nephew got hold of my laptop and his little magic fingers did something to cause the screen to go blank and then, the flashing question mark showed up. So, I reinstalled the OS X dvd, when it asked do I want to keep the previous system in a folder, I clicked yes.
My question is: should I erase the folder with the previous system? If the answer is yes, where do I find it?
Thank you in advance for your help and Happy Holidays!

Yes, you can erase it. It's at the top level of your internal HD. Just open the HD via the Finder and it should appear.
(It won't show up via Spotlight or a Finder search).
Note that it will take quite a while to empty the trash.

My MB pro doesn't recognize any start up discs. I have the flashing question mark, but when I press option/alt, I'm only prompted to start the internet recovery. Afterwards the Mac OS X Utilities pops up, but there's no start up disc?

I have the flashing question mark, but when I press option/alt, I'm only prompted to start the internet recovery. Afterwards the Mac OS X Utilities pops up, but there's no start up disc when I try to reinstall Mac OS x or anything.

Hello, sullivja.
Thank you for visiting Apple Support Communities.
Here is an article I would recommend going through when experiencing this issue.
A flashing question mark appears when you start your Mac
http://support.apple.com/kb/ts1440
Cheers,
Jason H.

How to fix the " flashing question mark after the finder icon when starting up" withou an apple keyboard?

Hi
I am wondering How to fix the " flashing question mark after the finder icon when starting up" without an apple keyboard. I have 2 of those .7Ghz emacs so just wanna fix them
Thx

Hi,
>I am using a wireless standard keyboard so maybe the emac doesn't regognise it
Installation of driver software may be required. Do not expect any wireless device to automatically work with a Mac unless guaranteed to do so. In a case like this, use a wired USB keyboard (a PC keyboard should be OK) and a wired mouse to begin with.
>I have installed Ubuntu 13.00 on the HDD from another computer.
Is it a version for PowerPC?
https://wiki.ubuntu.com/PowerPCFAQ
https://wiki.ubuntu.com/PowerPCDownloads
>a list of eMac hotkey's that can be used before OS boot from a standard Windows keyboard?
Could the following article be of interest?
http://support.microsoft.com/kb/970299
If/when starting from a bootable CD, press and hold the C key.
Jan

Can't get beyond the flashing question mark

I can't get beyond the flashing question mark on grey folder, on starting up.
I have tried starting with option key down, but still get the question mark.
I have tried starting with the command, option, P and R keys down but still get the same question mark.
I have put the No 1 Installation disc in, and started holding down the C key. The disc was immediately ejected with no change on the monitor.
Can anyone please suggest what else I could try?

I would suggest taking the faulty hd out of the Mac, putting it in an enclosure and seeing whether you can get anything off it. Alternatively,there's an application called Data Rescue Data Rescuehttp://www.versiontracker.com/dyn/moreinfo/macosx/211375 that has an excellent reputation for retrieving data from a bad disk.
If you do manage to get your data off, and then onto your MacBookPro, you should have no trouble putting it on a new drive in your iMac.

SWF files get the faded Quicktime Question Mark !!

I began to see that any swf art won webpages was not playing in Safari - It just shows a faded Quicktime Q with a question mark over it.
I suspected that these were a newer flash version 9 swf so I downloaded the Adobe Flash 9 player. But this did nort solve the issue, and any flash image - even earlier version just evoke the faded Q?. I suspected it was Safari, but
Microsoft's Internet Explorer does not play any flash swf either but Firefox does!! Is this a Quicktime plugin issue or an internet plug-in issue?
any suggestions or support here?
Regards from a long term Mac evangelist.

Open the HD/Library/QuickTime folder and drag the QuickTime Plugin.webplugin to your desktop (so you can replace it).
Restart your browser for this change to take effect and try movie trailer again.

Safari Help - Quicktime Question Mark

Hey guys, I need help here. My Safari doesn't seem to be working 100% here. I have the Quicktime logo with a 'question mark' on top of it on some on the website I visit. I wonder what I need to do to fix that. Thank you.

Same thing happened to me. Finally figured it out. Install the latest Flash 9.
Now do this...
1. Go into System Preferences and choose Quicktime.
2. Click on Advanced tab.
3. Uncheck Enable Flash box
4. Then, click on MIME Settings
5. Click on triangle next to Miscellaneous - Miscellaneous File Formats
6. Uncheck all boxes under and including Miscellaneous - Miscellaneous File Formats (you may only need to uncheck the Flash Media box, but I did them all and haven't noticed any other problems)
MBPc2d, PB G4, iMac G4, iPod, iRock Mac OS X (10.4.8)

Safari Problems, Quicktime Question Mark on Pages

A week ago I downloaded PithHelmet, The basic ad blocker for Safari.
Anyway now the problem in safari I have, is that when ever i want to open a webpage with includes animations,videos or other, It shows me a Weird Quicktime logo with a question mark over it , although PithHelmet is uninstalled .
So here is a preview of one of the webpages this occurs:
http://img530.imageshack.us/img530/908/picture1yy9.png
http://img513.imageshack.us/img513/7084/picture2tz6.png
Im assuming you all know how Youtube looks like, so it doesnt seem like my broswer is just Lagging
Also, when i wanter to upload the pictures in ImageShack, i got the same sign :
http://img502.imageshack.us/img502/6282/picture3ue0.png
Any support would be helpful

Did you also install a Quicktime update recently? One of the recent ones caused this to happen for some people.
Also check if it happens in a different user account. If it doesn't, it's probably something simpler to fix.

On the QT Question(mark)

Does this recent happenstance regarding QT have anything to do with the newest update? Since updating, my QT is really messing around. Everywhere I go, those question marks stop me. Do I uninstall/reinstall?
Will someone please respond? Please?
Thank you.
iMac? Mac OS X (10.3.9)

"I have been having similar problems for a few weeks now,"
"Could one of you be more specific on the solution?
There are so many of these QT? posts and not so many bring solutions..."
Loumel, my suggestion to you would be for you to start a new topic.
Regarding your above comments, please be specific & give details of exactly what types of problems/issues you are having with Quicktime.
Also, in order for the knowledgeable users to help you they will need to know all the troubleshooting solutions you have tried to avoid the "been there, done that" senerios.

The quicktime question mark!!!

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