The 'r' won't work all and 'y' is really sensitive

the 'r' won't work at all! Instead, when I type 'r' a 'y' comes up! And the 'y' key has become really sensitive. Its a curve 8520 if that helps. Anyone know what to do? I can't type my password in as I need an 'r' Thanks

Hello Thandiebbz1,
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/btsc/KB03621
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
If the application load does not correct your issue then you will want to contact your point of sale for options.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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