The Reader Wi-Fi is not recognized by the computer or Reader software.
Solved!
Go to Solution.
When this situation occurs, the Reader™ Digital Book will not appear in the software or the software may shut down when connecting the Reader Digital Book to the computer. Follow these steps to resolve this problem:
NOTE: Because each of these steps represents a possible solution to this problem, open the Reader software and connect the Reader Digital Book to the computer after completing each step.
Make sure you that you are using the Reader for PC or Reader for Mac software.
NOTE: These models are not compatible with the Reader Library software.
When you connect your Reader Digital Book to the computer, depending on your model, do the following:
PRS-T1: In the USB connected screen, make sure you tap the Data Transfer Mode icon so that your Reader goes into Data Transfer Mode.
PRS-T2: In the Do you want the computer to recognize this device screen, make sure you tap Yes so that your Reader is recognized correctly.
If the problem persists, close the software, re-open it, and then check the connection status again.
Verify that the Reader Digital Book battery has an adequate charge.
NOTE: If the battery is discharged, allow the battery to charge for at least one hour before attempting to connect the Reader Digital Book to the software.
Verify that the Reader Digital Book is turned on and is not locked.
Verify that the USB cable is properly and securely connected to the Reader Digital Book and the computer.
NOTE: The USB cable should be connected directly to the computer. Connecting the Reader Digital Book using a USB hub or extension cable is not supported.
Verify that the Reader Digital Book displays the USB connection indicator in the upper-right corner of the screen.
Remove any Memory Stick® media or SD media in the Reader Digital Book.
Disconnect any other USB Device except for your Keyboard, Mouse or Wireless USB transmitter.
With the Reader Digital Book connected to the computer, uninstall the USB driver.
After you uninstall the driver, disconnect and then reconnect the Reader Digital Book back to the computer, allow a few moments for the driver to reinstall and then check the status.
If the problem still happens, turn off your Reader digital book and do a Hard Reset.
IMPORTANT: After doing a Hard Reset, it will be necessary to authorize your unit again.
If possible, install the Reader software on a different computer and connect the Reader Digital Book to test.
The troubleshooting steps listed above should resolve your issue. If you have completed all of the steps and the issue is not resolved, service may be required.
Similar Messages
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I have developed a batch harness whereby all scheduled tasks (W2012) invoke a common powershell script that acts as a wrapper to all our housekeeping jobs.
The first step in the wrapper is to create a Transcript file using following code
if ($Host.name -ne "Windows PowerShell ISE Host") # Transcript does not work within ISE
$timestamp = (get-date -format "yyyy-MM-dd-HH-mm-ss.fff")
$path = "c:\corp\$timestamp" + "_$pid.txt"
Start-Transcript -path $path -append
As expected the folder contains files with timestamp & pid in name
08/08/2013 11:00 AM 14,388 2013-08-08-11-00-01.158_1620.txt
08/08/2013 11:00 AM 12,506 2013-08-08-11-00-01.485_936.txt
08/08/2013 11:00 AM 12,994 2013-08-08-11-00-01.735_9328.txt
08/08/2013 11:00 AM 12,024 2013-08-08-11-00-01.766_8624.txt
08/08/2013 11:00 AM 13,902 2013-08-08-11-00-01.860_1756.txt
08/08/2013 11:01 AM 15,142 2013-08-08-11-01-31.392_10120.txt
08/08/2013 05:00 AM 14,982 _1692.txt
However note the last file, it has a zero length date time value in the name
The error recorded by PowerShell is
get-date : The term 'get-date' is not recognized as the name of a cmdlet, function, script file, or operable program.
Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At C:\Corp\Powershell\DMPRun-ScheduledTask.ps1:171 char:18
+ $timestamp = (get-date -format "yyyy-MM-dd-HH-mm-ss.fff")
+ ~~~~~~~~
+ CategoryInfo : ObjectNotFound: (get-date:String) [], CommandNotFoundException
+ FullyQualifiedErrorId : CommandNotFoundException
IE get-date has failed and returned a zero length field as the timestamp
Can anyone think of a good reason why get-date would fail intermittently?
Do I have to code defensively for base Powershell functions?I implemented David's suggestion and now I intermittently get
import-module : Access to the path 'PowerShell_CommandAnalysis_Lock' is denied.
At D:\temp\loop_jc2_2013_11_25_08_55_02.ps1:15 char:1
+ import-module Microsoft.Powershell.Utility
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [Import-Module], UnauthorizedA
ccessException
+ FullyQualifiedErrorId : System.UnauthorizedAccessException,Microsoft.Pow
erShell.Commands.ImportModuleCommand
I added a trap chain (My Powershell skills do not yet include recursive trap coding, any suggestions welcome)
trap {
trap {
"Trap1"
"Exception: " + $_
"Error: " + $Error[0]
"Message: " + $_.Exception.Message
"InnerException: " + $_.Exception.InnerException
"StackTrace: " + $_.Exception.StackTrace
"FailedItem: " + $_.Exception.ItemName
import-module Microsoft.Powershell.Management
import-module Microsoft.Powershell.Security
import-module Microsoft.Powershell.Utility
"Trap2"
"Exception: " + $_
"Error: " + $Error[0]
"Message: " + $_.Exception.Message
"InnerException: " + $_.Exception.InnerException
"StackTrace: " + $_.Exception.StackTrace
"FailedItem: " + $_.Exception.ItemName
import-module Microsoft.Powershell.Management
import-module Microsoft.Powershell.Security
import-module Microsoft.Powershell.Utility
import-module Microsoft.Powershell.Management
import-module Microsoft.Powershell.Security
import-module Microsoft.Powershell.Utility
trap {
"Trap3"
"Exception: " + $_
"Error: " + $Error[0]
"Message: " + $_.Exception.Message
"InnerException: " + $_.Exception.InnerException
"StackTrace: " + $_.Exception.StackTrace
"FailedItem: " + $_.Exception.ItemName
exit 1
get-date
Now I intermittently get ..
Trap2
Exception: Access to the path 'PowerShell_CommandAnalysis_Lock' is denied.
Error: Access to the path 'PowerShell_CommandAnalysis_Lock' is denied.
Message: Access to the path 'PowerShell_CommandAnalysis_Lock' is denied.
InnerException:
StackTrace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.Threading.Mutex.MutexTryCodeHelper.MutexTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.Mutex.CreateMutexWithGuaranteedCleanup(Boolean initiallyOwned, String name, Boolean& createdNew, SECURITY_ATTRIBUTES secAttrs)
at System.Threading.Mutex..ctor(Boolean initiallyOwned, String name, Boolean& createdNew, MutexSecurity mutexSecurity)
at System.Threading.Mutex..ctor(Boolean initiallyOwned, String name, Boolean& createdNew)
at System.Management.Automation.AnalysisCache.CacheExportedCommands(PSModuleInfo module, Boolean force, ExecutionContext context)
at Microsoft.PowerShell.Commands.ModuleCmdletBase.LoadUsingModulePath(PSModuleInfo parentModule, Boolean found, IEnumerable`1 modulePath, String name, SessionState ss, ImportModuleOptions options, ManifestProcessingFlags manifestProcessingFlags,
PSModuleInfo& module)
at Microsoft.PowerShell.Commands.ImportModuleCommand.ImportModule_LocallyViaName(ImportModuleOptions importModuleOptions, String name)
at Microsoft.PowerShell.Commands.ImportModuleCommand.ProcessRecord()
at System.Management.Automation.CommandProcessor.ProcessRecord()
FailedItem:
import-module : Access to the path 'PowerShell_CommandAnalysis_Lock' is denied.
At D:\temp\loop_jc2_2013_11_25_09_19_52.ps1:26 char:1
+ import-module Microsoft.Powershell.Security
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [Import-Module], UnauthorizedA
ccessException
+ FullyQualifiedErrorId : System.UnauthorizedAccessException,Microsoft.Pow
erShell.Commands.ImportModuleCommand -
The term 'Add-SPDistributedCacheServiceInstance' is not recognized as the name
Hi,
I have setup Sharepoint 2013 standalone on Windows 2012 server. I am developing an app that will make use of social apis of sharepoint 2013. Out of the box installation didnt have Distributed Cache Service running and I am not sure if its needed to be run
in order to make social apis working on the server. Anyhow, since distributed cache service was showing up as Stopped and I could not restart it, I have deleted the distributed cache service and when I retry to re-add it by entering Add-SPDistributedCacheServiceInstance
command on powershell, I get the following error,
Add-SPDistributedCacheServiceInstance : The term 'Add-SPDistributedCacheServiceInstance' is not recognized as the name
of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included,
verify that the path is correct and try again.
At line:1 char:1
+ Add-SPDistributedCacheServiceInstance
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : ObjectNotFound: (Add-SPDistributedCacheServiceInstance:String) [], CommandNotFoundExcept
ion
+ FullyQualifiedErrorId : CommandNotFoundException
I am at total loss here. Any help/pointers to get around this error and setup social api working on this server will be helpful.
Regards,
UsmanThe issue is because your PowerShell console has not loaded the appropriate SharePoint DLL
in order to call the API. To resolve this, you can open the SharePoint 2010 Management Shell to execute the script or add the assembly manually before running the script.
--Cheers -
I have a script that runs well the vast majority of the time. On occasion I get an exception. I would appreciate any insight as to why it fails on occasion. I can't understand why the new-object cmdlet wouldn't be recognized:
Message: The term 'new-object' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
Source: System.Management.Automation
StackTrace: at System.Management.Automation.CommandDiscovery.LookupCommandInfo(String commandName, CommandTypes commandTypes, SearchResolutionOptions searchResolutionOptions, CommandOrigin commandOrigin, ExecutionContext context)
at System.Management.Automation.CommandDiscovery.LookupCommandProcessor(String commandName, CommandOrigin commandOrigin, Nullable`1 useLocalScope)
at System.Management.Automation.ExecutionContext.CreateCommand(String command, Boolean dotSource)
at System.Management.Automation.PipelineOps.AddCommand(PipelineProcessor pipe, CommandParameterInternal[] commandElements, CommandBaseAst commandBaseAst, CommandRedirection[] redirections, ExecutionContext context)
at System.Management.Automation.PipelineOps.InvokePipeline(Object input, Boolean ignoreInput, CommandParameterInternal[][] pipeElements, CommandBaseAst[] pipeElementAsts, CommandRedirection[][] commandRedirections, FunctionContext funcContext)
at System.Management.Automation.Interpreter.ActionCallInstruction`6.Run(InterpretedFrame frame)
at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame)
at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame)
Here is the script I am running:
param([string]$endpoint)
$ErrorActionPreference = "Stop";
try
[System.Reflection.Assembly]::LoadFile("D:\dotNET_Apps\dotNETCOExBatch\DotNETCOExBatch\bin\DotNETCOExBatch.dll")
$schedule = new-object DotNETCOExBatch.CallService
$reply = $schedule.CallWebService($endpoint)
if ($reply)
$host.setshouldexit(0)
else
$host.setshouldexit(8)
Catch
$nl = [Environment]::NewLine
$evt=new-object System.Diagnostics.EventLog("Application")
$evt.Source="BatchPowerShell"
$infoevent=[System.Diagnostics.EventLogEntryType]::Error
$batchException = $_.Exception
$logMessage = " "
while ($batchException)
$exMessage = $batchException.Message
$exStackTrace = $batchException.StackTrace
$exSource = $batchException.Source
$logMessage += "$nl $nl Message: $exMessage $nl $nl Source: $exSource $nl $nl StackTrace: $exStackTrace"
$batchException = $batchException.InnerException
$evt.WriteEntry(" Error starting or process cancellation of $endpoint $logMessage",$infoevent)
$host.setshouldexit(15)Hi,
Please close your current powershell console, and start a new Window, and then check the result.
Like David replied, this is a strange issue, hard to find the cuase, but I will report the issue, hope
someone familiar with this topic to further look at this issue. There might be some time delay. Appreciate your patience.
Regards,
Yan Li
TechNet Subscriber Support
If you are
TechNet Subscription
user and have any feedback on our support quality, please send your feedback
here.
Cataleya Li
TechNet Community Support -
Hello,
I'm have create a simple runbook using Orch 2012 R2 and I'm experiencing the above error message. Below is the runbook Powershell
$clusterdr=Get-SCVMHostCluster-Name"cluster-dr.samuel.com"
Start-SCComplianceScan
-VMMHostCluster$clusterdr-RunAsynchronously
Thank you
LoyanHi,
the "Run .Net Script" Actitity from Orchestrator executes PowerShell in version 2.0 (and 32bit-mode).
Try:
PowerShell = {
$clusterdr=Get-SCVMHostCluster-Name"cluster-dr.samuel.com"
Start-SCComplianceScan -VMMHostCluster$clusterdr-RunAsynchronously }
or
http://www.sc-orchestrator.eu/index.php/scoblog/128-run-the-powershell-version-of-windows-executing-the-orchestrator-runbook-service-in-run-net-script-activity
Regards,
Stefan
www.sc-orchestrator.eu ,
Blog sc-orchestrator.eu -
The term "New-MailboxExportRequest" is not recognized.
Hi,
I'm trying to backup the mailboxes on my exchange server 2010 running on server 2008 R2 using the script from Steve Goodman (http://www.stevieg.org/2010/07/using-the-exchange-2010-sp1-mailbox-export-features-for-mass-exports-to-pst/)
I followed every step that is described in the tutorial. But if I run the script I get: The term "New-MailboxExportRequest" is not recognized as the name of a cmdlet, function, script file, or operable program.
The permissions for the folder are: exchange trusted subsystem, administrators Full control. I ran the command
"New-ManagementRoleAssignment -Role "Mailbox Import Export" -User Administrator" in the powershell of exchange. I tried exporting a single mailbox to PST but I got the same error. Nothing seems to work.
Does anyone know a solution? Help would be appreciated.
CheersHi Sturme,
I suggest you follow this document use New-MailboxExportRequest to export the mailbox, then check whether this issue will occur or not.
New-MailboxExportRequest
http://technet.microsoft.com/en-us/library/ff607299.aspx
If you want to use the script from Steve Goodman, please paste the exact error you get (when you run it in Exchange Management Shell ).
Thanks,
Evan
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
I have restored successfully an exchange 2013 mailbox database from backup to the recovery database, but when i try to recover a user's mailbox I receive the following error
New-MaiboxRestoreRequest -SourceDatabase RDB1 -SourceStoreMailbox "testuser" -TargetMailbox [email protected]
The term 'New-MaiboxRestoreRequest' is not recognized as the name of a cmdlet, function,
script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
I already have the "mailbox import export" management role assigned to the logged in administrator.
Anand_Nsilly me i spelt the command wrong
Anand_N -
Everyone has the same problems. My iPod has been plugged in properly, I have followed all the support suggestions but nothing works. HELP PLEASE!
I have downloaded that utility but can not use it, as
when I plug the shuffle into the USB port, it is not
recognized by either computer I am using. I can not
reset or restore, because in order to do that the
computer would have to know the shuffle is plugged in
and it doesnt. I have tried this on two different
computers and get the same result, so I dont think
its a computer issue, its an ipod issue. I also used
to be albe to play the shuffle on the Xbox 360 and
now can not.
Just as a check, did you actually follow the THESE directions...EXACTLY?
Using iPod shuffle Reset Utility
1. Quit all running applications on your computer.
2. Open the iPod shuffle Reset Utility.
3. Connect iPod shuffle to a USB port on your computer. Do not connect iPod shuffle to a USB port on your keyboard or other non-powered USB hub.
4. Click the Restore button. If prompted, enter an Admin user name and password.
5. The restore process will start.
6. When it is complete, quit iPod shuffle Reset Utility and open iTunes to sync music to your iPod shuffle. -
Ipod shuffle is not recognized by any computer or itunes
I have a first gen. ipod shuffle. It does not show up in Windows or Itunes on two different computers. The original problem was that it would not skip to the next song. I was going to reset or restore it, but I can't because neither computer (dell) that i own recognizes the shuffle. Help anyone?
I have downloaded that utility but can not use it, as
when I plug the shuffle into the USB port, it is not
recognized by either computer I am using. I can not
reset or restore, because in order to do that the
computer would have to know the shuffle is plugged in
and it doesnt. I have tried this on two different
computers and get the same result, so I dont think
its a computer issue, its an ipod issue. I also used
to be albe to play the shuffle on the Xbox 360 and
now can not.
Just as a check, did you actually follow the THESE directions...EXACTLY?
Using iPod shuffle Reset Utility
1. Quit all running applications on your computer.
2. Open the iPod shuffle Reset Utility.
3. Connect iPod shuffle to a USB port on your computer. Do not connect iPod shuffle to a USB port on your keyboard or other non-powered USB hub.
4. Click the Restore button. If prompted, enter an Admin user name and password.
5. The restore process will start.
6. When it is complete, quit iPod shuffle Reset Utility and open iTunes to sync music to your iPod shuffle. -
"This disk is not recognized by this computer"
I have a FireWire LaCie external disk, that suddenly stopped working.
Did some copying of files and then I discovered some folder were missing.
Then I restarted and got the message "This disk is not recognized by this computer. I did choose Igonre and when I run Disk Utilty I get this message:
Verify and Repair disk “disk1s9”
Checking HFS Plus volume.
Catalog file entry not found for extent
Volume check failed.
Error: The underlying task reported failure on exit
1 HFS volume checked
1 volume could not be repaired because of an error
What shall I do? I'm panicking, since there are life-important (almost) files on the disk.
I have Data Rescue II - do I dare to run the program, or shall I take the disk to a company??Bought the Data Rescue II, have restored most of the files. I think so, at lest. Many orphans, but at least they do have their names intact, and I have a pretty good idea where to put them. I only hope that the PSD files are intact too, all my video assets are on Beta and can be re-captured if needed.
Tanks for your tip!
It's the SECOND failure today - first I replaced an existing folder with an empty one and copied another 40 GB of files to the disk. Not much to rescue there...
And then this happens. Not having a good week so far. -
i got an itunes giftcard for my birthday and when i tried to add it on my balance on my ipod touch it says the code you entered is not recognized as a valid code. but i just got this card brand new for my birthday.
Make sure you're using the correct code. For most iTunes cards, the code is under the scratchoff area on the back of the card. For more information, see this support article:
http://support.apple.com/kb/TS1292
If you can't get to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
Regards. -
I replaced the hard drive to a 30gig on my Ipod 4th gen. click wheel but it is still not recognized on my computer or in itunes......I get an error message with a folder and "!"....what can I do to fix??
Have you recharge the battery for at least 2 hours, or just leave it connected for 4 hours?
(When you replaced the Hardisk, you should also replace the battery.)
Some other iPod SSD sites, says that you may have to format the CF in FAT32, as Mac dont read NTFS drive so if Windows is the 1st PC that your CF is connected, it may be formatted to NTFS.
You can try erasing the CF using Disk Utilty, so that Mac can recognise it. (but not Windows)
Have a nice day! -
Hi, I have a problem with my ipad, I want to restore it but I can not. When I plug the ipad (off) it is not recognized by itunes, I turn the ipad, There are apple and the apple after you see the usb cable and itunes logo for just 1 minute and turns off and is no longer recognized by itunes.
thank you for your help.Hi there beni_m,
You may find the troubleshooting steps in the articles below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
My ipad is not being seen by itunes in Windows 7. I uninstalled then reinstalled itunes it started working for a while then it stopped. I get a message stating that the device is not recognized or the device is defective replace device. Anyone have a fix.
At present I have no power to the Gen 7, so need to get some power to it I think. I pressed the buttons as you suggested, but nothing is showing up at this point. Thank you for your response as the more I can rule out before I take it back the better I think.
-
My ipod was not recognized by itunes and not does not power on after I restarted the ipod service in the Windows admin tools. I cannot restore the ipod since it is not recognized by my PC now. Any suggestions?
Time to replace it: $49 2nd Gen shuffle at online Apple Store...
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