The reader won't open. It will automatically close itself

It started when the adobe reader got updated. When i click open the adobe reader, a grey screen pops up and it just closes itself. I tried re-downloading, and different versions too, but it's always the same Please, if someone knows what's up, help! (I use a pc, not a mac)

Ah, I see what's going on. Thank you for adding your troubleshooting information. It helped narrow it down.
You should always pay attention when installing software because often, a software installer includes optional installs, such as this adware. Be very careful what you agree to install.<br>
Adware gets on your computer after you have installed a freeware software (video recording/streaming, download-managers or PDF creators) that had bundled into their installation this browser hijacker.
You can use the below steps to revert back to adware-less Firefox.
1) <u>Reset Prefs</u>
*Navigate to '''about:config''' in your Address Bar
*Press the "I'll be careful, I promise!" button to proceed
*Search for <b>trovi</b> and reset all prefs that pull up by right clicking > Reset
2) Remove any programs that you don't recognize or remember installing from your Control Panel (Start > Control Panel > Uninstall a Program)
3) Remove any extensions that you don't recognize or remember installing from Firefox.
*<b>Firefox 29 and above:</b>(Press the menu button ([[Image:new fx menu]] > Add-ons > Extensions)
*<b>Firefox 28 and below:</b>(Go to the orange Firefox button > Add-ons > Extensions)
4) Download ADW Cleaner to wipe out any remnants of the adware.
*http://www.bleepingcomputer.com/download/adwcleaner/
5) it looks like user.js is currently active in Firefox. The user.js file is only present if you or other software has created this file and normally it wouldn't be there.
You can delete a possible user.js file and delete also the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release. You can get to the profile folder below:
*Help > Troubleshooting Information > Profile Directory > Show Folder
or
*Go to '''about:support''' and click Show Folder next to Profile Directory.

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