The Red/White Creative Cloud Icon is missing

My Creative Cloud icon is missing from my desktop.  How can I get it back?

Due to the current unavailability of clairvoyants and mind-readers in the forum, we respectfully request you supply sensible, complete details.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
A screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Similar Messages

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    did you check your applications (mac) or program files (x86) (win) folder for the app (not the shortcut)?

  • I have downloaded creative cloud but I do not have the creative cloud icon on my computer?

    I have a membership to Adobe and have access to all the CC programs through the Icon "Adobe Application Manager". But I do not have a Creative Cloud icon in my applications? I also cannot sync fonts from Typekit as it says "Desktop font sync is not available on this operating system or device". When I click on the "learn more" it says the program only runs on "OS X 10.7 and higher", even though my computer is up to date. I can access all my creative cloud programs,  Photoshop / Illustrator / Indesign etc... Which confuses me as to why it is saying I cannot sync fonts as Typekit/Creative Cloud will not operate on any systerm lower then OS X 10.7..
    Ahg, confused. Help!

    Mac Spinning Wheel https://forums.adobe.com/message/5470608
    -Similar in Windows https://forums.adobe.com/message/5853430

  • The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.

    The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.

    Try below steps once
    click Gear icon on the top Right corner and Quit Creative Cloud App
    Click on Finder and then hold Command + Shift + G keys on your keypad
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  • Hello my creative cloud icon shows a red download error tag that states to contact customer support. Please advise

    My creative cloud icon shows a red download error tag that states to contact customer support. Every app appears to be updated
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    NObody can tell you anything without exact system information and other technical details.
    Mylenium

  • I cannot log in through the Creative Cloud Icon in the OSX menu Bar

    I cannot log in through the Creative Cloud Icon in the OSX menu Bar, but I can log in online to my account and everything is working fine on my Desktop Mac, just not on my laptop.
    Error
    UNKNOWN SERVER ERROR
    Sign in is currently unavailable    
    We are unable to access your account
    Please try again later
    Is anyone else experiencing this?

    Hi Bob,
    Welcome to the forums!
    Could you please perform the steps mentioned in http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    Solution1 & 2 should resolve the problem for you.
    Ankit

  • My Creative Cloud icon is gone from the menu bar and the CC app will not open.

    My Creative Cloud icon is gone from the menu bar and the CC app will not open. I'm on OS 10.10.3. I've tried reinstalling and also various fixes suggested on this forum but to no avail. Incredibly frustrating to be paying monthly for a product that doesn't work.

    Click on below link :
    OS X Mavericks: Enable and disable the root user
    (Applies for Yosemite as well)
    How to log in as root
    Use these steps in Snow Leopard and later to log in as the root user.
    If you are logged in, choose Log Out from the Apple menu.
    If you are logging in from a list of usernames with pictures, click Other.
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    Let me know if you face any issue

  • My creative cloud icon has gone from the menu bar on top right hand side of screen

    the creative cloud icon is gone from the menu bar?  How can I get it back?

    Sometimes too many open apps will hide it, but if it closed,
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  • Creative Cloud icon disappeared from Apple Tool Bar after I installed some CC updates. Does somebody know what the problem can be?

    Creative Cloud icon disappeared from Apple Tool Bar after I installed some CC updates. Does somebody know what the problem can be?

    I had a similar issue. I closed the Cloud icon, and when I went to open it again, it just died.
    I uninstalled Adobe Creative Cloud, went to the Adobe CC download page and requested a trial copy of PS, being sure to enter my CC name and password.  It then reinstalled Adobe Creative Cloud, and all is working again (I hope).

  • My creative cloud icon no longer works..it does nothing?

    my creative cloud icon no longer works. An update to bridge froze at 74 %.
    I still  have a functioning bridge icon at the base of my laptop  and also a functioning Photoshop icon..its been a long  struggle today! but my little creative cloud icon at the top dissapeared..so I  tried finder and applications and moved the creative cloud icon onto my desk top  and it is not functioning..hoow can I fix this problem? Is it a problem? should I uninstall creative cloud? Will that mean I must uninstall anything else..begin again??

    I just experienced the same issue whilst trying to update Flash and resorted to restarting PC which seemed to fix it

  • The Add-on Creative Cloud Libraries failed to install, General error message

    Hi there,
    My CC icon has an exclamation mark next to it and following message appears when in Apps:
    "The Add-on Creative Cloud Libraries failed to install, General error message"
    Any idea what could be a reason and how to sort it out?
    Thanks,
    Zana

    Nobody can tell you anything without proper system info or other technical details.
    Mylenium

  • I can't click on my Creative cloud icon

    I can't click on my Creative cloud icon, my cursor changes to spinning wheel when I hover it.
    Tried re installing, now getting an error 600, FRUSTRATING!

    Hi Fonandia,
    Please try the following links for resolution.
    1) https://forums.adobe.com/message/5759490
    2) CC-icon greyed out, can't download or update any programs
    Cheers,
    Kartikay Sharma

  • My Creative Cloud icon is suddenly turned grey and I can not open it, what shall I do?

    My Creative Cloud icon is suddenly turned grey and I can not open it, what shall I do? Shall I uninstall and reinstall Creative Cloud?
    I have a stationary Mac (a bit old).
    Thank you in advance.

    Hello, it is a stationary Mac OS X, version 10.7.5
    Adelheid
    Fra: Jeff A Wright <[email protected]<mailto:[email protected]>>
    Svar til: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
    Dato: Monday, February 2, 2015 8:08 PM
    Til: Adelheid Ottesen <[email protected]<mailto:[email protected]>>
    Emne:  My Creative Cloud icon is suddenly turned grey and I can not open it, what shall I do?
    My Creative Cloud icon is suddenly turned grey and I can not open it, what shall I do?
    created by Jeff A Wright<https://forums.adobe.com/people/JeffAWright> in Creative Cloud Download & Install - View the full discussion<https://forums.adobe.com/message/7154587#7154587>

  • Duplicate Creative Cloud icons in Mac OS X toolbar, how to remove?

    Does anyone know how to remove the old Creative Cloud icon from the Mac menubar? Both are there for some reason. The one on the left is a previous design version but if you click update goes to the latest one which is on the right. Couldn't find any solution from Google or searching here.

    Follow the instructions below to remove.
    I launched Photoshop and chose Help>Updates. This launched the AAM application. Then I clicked Preferences and turned off the option to display updates in the menu bar.
    Old updater shows one update, Creative Cloud none

  • Duplicate Creative Cloud icons in Mac OS X menu bar

    I have two different Creative Cloud icons showing in the Mac OS X menu bar:
    The one on the left shows this:
    The one on the right shows this:
    I'm assuming the one on the left is more recent. How do I get rid of the one on the left?

    I followed that file path, and the "Creative Cloud Connection Uninstaller" is there. However, when I click on it, it says "The original item can't be found" (apparently that is just an alias).
    I then downloaded the cleaner tool and opened it up. It gave me these options for what to clean/remove:
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