The redeem section on my iTunes account won't load, but everything else will. Help?

Like it says, I can load everything in iTunes but the redeem section. It is quite frustrating. Can anyone help?

In iTunes on your computer, go to Store > Authorize This Computer from iTunes' menu.  Have your dad (or you, if you know it) enter his Apple ID and password.  Then sync again.

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    Any time you've changed anything in your billing, it does this once to very things.

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  • HT1725 All my purchases in iTunes has been made by Apple ID Balance (redeem from gifcards). My account has $ 27,45 but I cannot have pay any new app or even update because is asked to check my credit card. I´ve have never used it to purchase my app. Can y

    All my purchases in iTunes has been made by Apple ID Balance (redeem from gifcards). My account has $ 27,45 but I cannot pay any new app or even update my apps because is asked to check my credit card. I´ve have never used it to purchase my app. How can I pay any new app with my Redeem as usual? Can you help me ?

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  • HT1296 I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?

    I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?

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