The refine edge tool is NOT working!!

Hi everyone. I'm trying to get the refine edge tool to work. I selected my image using the quick select tool, then I click refine edge. When I move my cursor around the edge pressing the mouse button to make my adjustments the image is being erased instead of picking up the hairs. I do not have my refine edge brush set to "-", it is set to "+". I dont have anything else in the refine edge menus selected, it is at default. I even tried to enable Smart Edge and other features in the refine edge menu, but it still doesnt pick up my hairs instead it removes my "line"....very aggravating. I've used this tool before and I never had a problem....Please help with any info or advice! I've searched the entire internet and cannot find anything that resolves this issue...thx

Thank you Trevor and Noel For your quick responses.
@Trevor: I made sure that my brush was set to and not minus. Maybe I have another setting incorrectly set?? Here are pics of my problem.
@Noel: Thank you for the video, I havent watched it yet, but 'having it erase things that are already there' is kinda whats happening to my image, even though my brush isnt set to minus. I will look at the video and also will post pics of my issue in case anyone else is having this problem as well:
Here is my quick selection:
Here is what happens when I use the refine edge tool. It turns my "Areas of Transition" white:
Then my new layer looks like this:
Maybe I have a setting set wrong??   I will look at the video Noell and post any findings, thx again guys

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