The Remote Desktop Administrator software does not match......

The Remote Desktop Administrator software does not match the installed Client software version.
The Remote Desktop Administrator software must be upgraded on this computer.
This is the message I have when I installed ARD 3.0 on a new Imac running leopard with no ARD installed previously when I opened up ARD for first time - doesn't let me go any further.
Have I missed something here and made a stupid install mistake??
Many thanks
Message was edited by: art_ik

Please search the discussions before posting as this question has been asked and answered more than once.
If this is ARD 3.x, try this:
• Insert your ARD CD
• Open in Finder
• Right click on the Remote Desktop.mpkg and show contents
• Navigate to contents/installers
• Drag the RemoteDesktopAdmin.pkg file onto the workstation and install
• Run Software Update
• Upgrade to 3.1 admin
Otherwise, you'll have to completely uninstall ARD and then reinstall it. Follow these instructions for the uninstall:
http://docs.info.apple.com/article.html?artnum=108021

Similar Messages

  • Remote Desktop - The Remote Desktop administrator software does not match the installed client software version.

    Hi,
      I just upgraded to Mavricks and get this when I try to launch Remote Desktop:
    The Remote Desktop administrator software does not match the installed client software version.
    I tried removing the application and reinstalling it to no avail.  Any suggestions?
    Thanks.
    -David J. Eisen

    Hi coold88!
    I have an article for you that addresses your issue:
    Remote Desktop 3: How to install Remote Desktop Administrator software after the client software has been updated
    http://support.apple.com/kb/HT3596
    You will want to make sure you have the latest version of the software as well:
    About Apple Remote Desktop 3.7
    http://support.apple.com/kb/HT5896
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • Remote Desktop Client software does not match

    hello,
    I run ARD 3 as administrator and just swapped machines by using Migration Tool. Now my ARD on the new machine tells me that "The Remote Desktop Client software on this computer does not match the Administrator software version. the Remote Desktop Administrator software requires a newer version of the client software"
    how do i accomplish this?
    thanks in advance

    Sounds like the new machine might still have version 2.2 client? So download and install the newest client, if that fails follow the instructions Apple has for removing ARD (kb #108021) and wipe out everything, then it shouldn't balk. Although there is a setup bug, where if you update a client machine to 3.1 but then try and install the ARD 3.0 CD it will complain and quit! Following kb #108021 wil allow you to install (or go into the actual mpkg and install the individual .pkg file) but doing this made me wonder if I was missing out on some postflight script that does something useful... so I didn't try and make force it. Just make it happy with an ARD lobotomy, then reinstall :/

  • The Remote Desktop administrator software failed to start due to an unexpected error...

    Hi all...
    Suddenly, I'm getting this error message when I try to open ARD. It was working a week ago and I'm not aware of changing anything. Any advice?
    This is the 3.6.1 version of the ARD admin and I have the 3.6.2 Client installed (that was the way it was before, too, when it was working).
    Note: I did try a fix from the forums that was posted in 2009, which required deleting the ARDAgent from the RemoteManagement folder in System/Core Services... and then reinstalling again using the Apple ARD Admin download for same. It worked for one run of the program, then the error came back.
    What do you guys think?

    bcvanbelle wrote:
    Updated from 10.5.1 to 10.5.2. System seemed slow at first, noticeable keyboard lag and otherwise sluggish. Noticed that Remote Desktop no longer worked. Installed Graphics update. No more typing lag and speedier performance. Remote Desktop still dead.
    Error message:
    The Remote Desktop Administrator software failed to start due an unexpected error.
    Hmphf.
    You may have to reinstall the Remote Desktop SW. See if that helps.
    I don't think it's a coincidence that this update "fixed" the Remote Desktop SUID warning, and it also removed the potential update from my computer which I had placed on "Ignore" since I did not need it and did not need the warning, either. So there is a connection between this update and the Remote Desktop SW.

  • The Remote Desktop Client software is not active

    Hello
    I just downloaded ARD from the App store. I installed ARD Client 3.4 on the Client machines. Activated the machines in Sharing. All Users with everything checked except for "Show when being observed"
    I am able to Observe, Control, Curtain and Lock.
    I just tried to start a chat with a client and got the following error:
    Unable to Chat with “WebVantage’s iMac”. The Remote Desktop Client software is not active.
    I try to send a Message and get the following error:
    This task will fail. This task is not supported on “WebVantage’s iMac”.
    ...with the choices Continue or Go Back
    Try to run reports and it just seems to go on forever and says "Waiting for report data."
    Many of the other choices won't work either, like Sleep, Wake, etc.
    Am I missing something?
    Thank you, in advance, for your time.
    Cooch

    WOW! It's been over a month and not one reply? First time this ever happened.
    I am finding that I cannot lock the other Macs now. I get:
    "This task will fail. This task is not supported on “XXXXX’s iMac”."
    Anyone?
    Message was edited by: J Cooch Lucchese

  • Remote desktop administrator software failed to start

    I just upgraded to the new ARD client and now I cannot start Remote Desktop Administrator. It says "The Remote Desktop Administrator software failed to start due to an unexpected error. The remote desktop software may not be installed correctly or the computer may require a restart."
    Again, this happened after I install the ARD client update just released by Apple on my MBP 10.5.8.
    I need to get ARD Administrator back up and running. How?

    This is the most feedback I've ever gotten to any post.
    After much trial and error here is the solution I came up with:
    1. follow the instructions in the following link. Most importantly, make sure you follow the instructions on removing the 10.2 clients. I know that's not what we're dealing with here but it is necessary:
    http://support.apple.com/kb/HT2577?viewlocale=en_US
    2. Put the remote desktop Admin app in the trash and empty the trash.
    3. Download and install the ARD 3.2.2 client via the following link:
    http://www.apple.com/downloads/macosx/apple/application_updates/appleremotedeskt op322client.html
    4. Reinstall the remote desktop administrative software in the Applications directory. (Actually, what I did was zip the ARD admin app, then trashed the non-zipped app and emptied the trash, then unzipped my zipped ARD Admin app and made sure the app was in the Applications directory. Didn't need to mess with the CD this way.)
    5. Download and install the ARD Admin 3.3 update. It should now recognize that ARD Admin is installed on the computer and update it.
    6. Try to launch the Admin app. It should work now.
    I believe these are all the steps. After this I ran software update and it said I had no software to update. It looks as though the ARD Admin updater also updates the client software.

  • WRVS4400N Remote desktop on Vista does not work

    I have a WRVS4400N and all firmware, software is up to date and current.  I can connect using remote desktop on a laptop with Windows XP Pro but cannot connect with a laptop using Vista Ultimate.  I have used the new Quick VPN connect software, but when I try and use the remote desktop connection, it does not connect. 
    Is there a setting that is different in vista than windows XP that I need to change on the laptop or is it someting in the firewall in the WRVS4400N?

    if your RDP is already working on your windows XP computer then there are no settings that needs to be changed on the linksys router, you have to double check the settings of your RDP application on your vista computer, possible that it is using a different port number

  • The version of OLE on the client and server machines does not match. (Exception from HRESULT: 0x80010110)

    Hi,
    I have installed FIM CM Client on one machine and FIM CM update service on another machine. Both are windows server 2008 r2 machines.
    When i try to enroll a permanent smart card for a user, its shows me the following error:-
    The version of OLE on the client and server machines does not match. (Exception from HRESULT: 0x80010110)
    Also there is no logging done for the particular event.
    I am able to change my smart card pin and view my smart card info. through the FIM CM client. 
    Is there a compatibility issue of FIM CM 2010 with Windows server 2008 r2?
    Thanks

    Hi,
    Sorry for the delay in reply.
    Please try the following steps first:
    Open Powershell as Administrator
    Go to Start--> Run and type wbemtest.exe.
    •Click Connect. 
    •In the namespace text box type "root" (without quotes).
    •Click Connect.
    •Click Enum Instances…
    •In the Class Info dialog box enter Superclass Name as "__ProviderHostQuotaConfiguration" (without quotes) and press OK. Note: the Superclass name includes a double underscore at the front.
    •In the Query Result window, double-click "__ProviderHostQuotaConfiguration=@"
    •In the Object Editor window, double-click HandlesPerHost.
    •In the Value dialog, type in 8192
    •Click Save Property.
    •Click Save Object.
    Under properties find the property "MemoryPerHost" or any other ones you need to modify  and double click it
    Change the value from 512 MB which is 536870912 to 1GB which is 1073741824
    Click Save Property
    Click Save Object.
    •Close Wbemtest.
    •Restart the computer.
    And if all nodes are Windows server 2012, install the following update rollup as well:
    Windows RT, Windows 8, and Windows Server 2012 update rollup: August 2013
    http://support.microsoft.com/KB/2862768
    If you have any feedback on our support, please send to [email protected]

  • The parameter name [...] in the query's selection criteria does not match..

    Hi all,
    I'm trying to pratice EJB 3 (which I learnt at school), with JSF and JPA, but i'm really stuck with that error :
    Exception [TOPLINK-6094] (Oracle TopLink Essentials - 2.0 (Build b41-beta2 (03/30/2007))): oracle.toplink.essentials.exceptions.QueryException
    Exception Description: The parameter name [departmentID] in the query's selection criteria does not match any parameter name defined in the query.
    Query: ReadAllQuery(oracle.datamodel.Employees)
    I will try to explain clearly what i'm trying to do :
    In fact, i'm following that tutorial :
    http://www.oracle.com/technology/obe/obe1013jdev/10131/ejb_and_jpa/master-detail_pagewith_ejb.htm
    But, as i didn't have any oracle database, but had a mysql one on my machine, i decided to use that DB instead of the the oracle DB... So i created a set of example data (to replace the oracle example set) ...so i created the tables EMPLOYEE, and DEPARTMENT... with the correct relations (FK) and PK)
    All was ok, i choose my "mysql-connector" (jdbc) instead of the oracle jdbc connector... so i could follow the tutorial.
    My problem appears at the step 12 (of "Creating a Master-Detail JavaServer Faces Page"), when i run the file deptEmployees.jspx.
    The information of the first departement displays correctly :
    departmentID 1
    departmentName ... etc
    but it can't display the employees belonging to that department !
    the error is :
    JBO-29000: Exception Description: The parameter name [departmentID] in the query's selection criteria does not match any parameter name defined in the query. Query: ReadAllQuery(oracle.datamodel.Employees)
    I think i understand what is the problem... I think that the query in charge of gathering the data of a specific departement need a parameter, but couldn't find it. But i don't know why :-/ I have tried many things and read the topics talking about that error... but it didn't solved the problem. I don't know anymore where to investigate.
    I have created a Zip file of my work (it's an EJB/JSF Application.. with jdev 10.1.3.3.0)
    (available here : http://dl.free.fr/mQ5esdQuS/EJB_appli.zip)
    I would be glad if someone could take few minutes to help me.
    Thank you in advance,
    Thomas B (student)

    Hello,
    This is a common mistake. Java string comparisons in TopLink are case sensitive by default, and since column names are uppercase when defaulted, TopLink cannot find the "departmentID" column name. In this case, Departments ID column defaults to "DEPARTMENTID" as required by the JPA specification.
    Either change Departments id annotation to     @Id
        @Column(name="departmentID", nullable = false)
        private Integer departmentID;or change Employees' ManytoOne annotation to:
        @ManyToOne
        @JoinColumn(name = "departmentID", referencedColumnName = "DEPARTMENTID")
        private Departments departments;Best Regards,
    Chris

  • Signature does not match. The request signature we calculated does not match the signature you provided.

    re: ipad printing from safari
    I have routinely transferred pdf files to Safari and printed them from there. I now get the following message: “Signature does not match. The request signature we calculated does not match the signature you provided.”  The only change that I have made since the last thing I printed is to install the ios update.

    Hello,
    There is a possibility that you have activate line item display for some of the accounts at a later stage. Meaning that earlier postings were not be shown for the earlier postings but only totals will be made available. Therefore, obviously there is bound to be difference between line item report and totals report.
    You need to identify which accounts are being changed with line item display at a later stage.
    In case if you forget to keep GL Line item display for an account, but the posting are already made the following steps you would required to get the line item display retrospectively.
    1. Note that you are NOT required to make the balance of that GL account to ZERO. Please do not confuse with Open Item Management.
    2. Put the check box line item display for the account in FS00. Make sure you are entering right company code.
    3. Block the account for posting in COA Segment and Company Code Segment in FS00
    4. Go to SA38 and run program RFSEPA01 (Give correct GL Account and Company Code)
    5. Now, remove the block you kept on the GL Account in FS00.
    This will reset the line item display retrospectively.
    Hope this will solve your problem.
    Regards,
    Ravi

  • I purchased Lightroom from Amazon.  When I go to register, the license key from amazon does not match the fields in the software.  I am stuck.

    I need help registering Lightroom.  Purchased from Amazon.  The license key Amazon provided did not match the fields when activating the software.  Help!

    Maybe Amazon provided a redemption code not a license key:
    https://redeem.licenses.adobe.com/getserial

  • Remote Desktop Virtualization Host does not have a license server

    I'm receiving an error when attempting to connect to a virtual desktop that is part of a virtual desktop collection. The server that hosts the virtual desktop collection also hosts a session host collection and the RD licensing server. The event log of the
    server issues event 1156 "The Remote Desktop Virtualization Host server does not have a Remote Desktop license server specified. To specify a license server for the Remote Desktop Virtualization Host server, use the RDS module for Windows PowerShell."
    The RD Licensing Manager indicates that volume licenses have been installed and are available as seen below. The RD Licensing Diagnoser indicates no issues.
    I found a MS blog entry for Windows 2008 R2 that indicates the following: "Because there is no GUI interface for specifying licensing configuration on an RD Virtualization Host server, support has been provided in Windows PowerShell to enable this scenario.
    As a result, a VDI administrator who does not want the (RemoteFX-enabled) RD Virtualization Host server’s licensing settings to be
    centrally managed (from the RD Connection Broker server) can manually configure these settings on the RD Virtualization Host server(s) in the VDI deployment by using the following Windows PowerShell cmdlets:", but I'm not sure if this applies to Windows
    2012 as well.
    Thanks.
    Dale
    Dale Smith

    Hi Dale,
    Based on my research, please try to use this PowerShell command to set the RD licensing server.
    Set-RDLicenseConfiguration -LicenseServer
    Server FQDN -Mode PerUser
    Set-RDLicenseConfiguration
    http://technet.microsoft.com/en-us/library/jj215465.aspx
    Also, please note that the RDVH server must be a member of a VDI collection.
    Hope this helps.
    Jeremy Wu
    TechNet Community Support

  • The version of iOS on does not match any of the versions of iOS supported for development with this installation of the iOS SDK

    Getting this error message as of this morning: The version of iOS on “iPad” does not match any of the versions of iOS supported for development with this installation of the iOS SDK. Please restore the device to a version of the OS listed below, or update to the latest version of the iOS SDK. I've downloaded the latest SDK and gone through the usual turn off and turn on again for iPad and computer, removed and reinstalled the iPad from Organizer and have no idea how to make apps build now. I was prompted to update the iphone too but there's no way I'm updating it if this issue can't be resolved.

    Okay these are the steps I took to solve the problem - they may not be the right ones for you but they've solved the problem and saved time hunting for some other solution. Firstly I changed my MAC system to Lion with the £20 download, then I deleted the old Xcode and installed the new version that is app based and doesn't support Snow Leopard, then all was well. I can now update my xcode via the app which is quicker and more logical and can update my iPhone rather than chug along avoiding updates as I need to update my existing apps on the app store and upload a new one.

  • The located assemblys manifest defination does not match the assembly reference.

    Hi,
    I have imported organization in new environment using .bak file. After completed deployment i am exploring the system but unfortunitly getting issues related to plugins on opportunity records. can you please anyone help me on this. Below i shared the log
    file and error screen.
    Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Could not load file or assembly 'Microsoft.Xrm.Client, Version=5.0.9690.2165,
    Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)Detail: 
    <OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
      <ErrorCode>-2147220891</ErrorCode>
      <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic">
        <KeyValuePairOfstringanyType>
          <d2p1:key>OperationStatus</d2p1:key>
          <d2p1:value xmlns:d4p1="http://www.w3.org/2001/XMLSchema" i:type="d4p1:string">0</d2p1:value>
        </KeyValuePairOfstringanyType>
      </ErrorDetails>
      <Message>Could not load file or assembly 'Microsoft.Xrm.Client, Version=5.0.9690.2165, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference.
    (Exception from HRESULT: 0x80131040)</Message>
      <Timestamp>2015-04-14T07:08:43.8293096Z</Timestamp>
      <InnerFault i:nil="true" />
      <TraceText>
    [OpportunityPlugins.Plugins: OpportunityPlugins.Plugins.PostOpportunityUpdateEstCloseDt]
    [2d74942a-9799-e411-a3d6-00155d012d28: PostOpportunityUpdateEstCloseDt]
    Entered OpportunityPlugins.Plugins.PostOpportunityUpdateEstCloseDt.Execute(), Correlation Id: a8fdba7f-8b53-48e3-a237-6fe6388ac1f5, Initiating User: 81e71657-a917-e111-af73-00155d011f08
    OpportunityPlugins.Plugins.PostOpportunityUpdateEstCloseDt is firing for Entity: opportunity, Message: Update, Correlation Id: a8fdba7f-8b53-48e3-a237-6fe6388ac1f5, Initiating User: 81e71657-a917-e111-af73-00155d011f08
    Exiting OpportunityPlugins.Plugins.PostOpportunityUpdateEstCloseDt.Execute(), Correlation Id: a8fdba7f-8b53-48e3-a237-6fe6388ac1f5, Initiating User: 81e71657-a917-e111-af73-00155d011f08
    </TraceText>
    </OrganizationServiceFault>
    Kindly help me.
    I checked plugins registered in Database.

    You plugin assembly (OpportunityPlugins.Plugins.PostOpportunityUpdateEstCloseDt) has a reference to v.5.0.9690.2165 of the Microsoft.Xrm.Client assembly, and the error indicated that v.5.0.9690.2165 of the Microsoft.Xrm.Client assembly is not available in
    the new environment
    Ideally, plugins should not use the Microsoft.Xrm.Client assembly, but instead use the Microsoft.Xrm.Sdk assembly, which will always be available. So, the preferred solution would be to recreate the plugin assembly without the reference to the Microsoft.Xrm.Client
    assembly
    An alternate solution, which may be quicker, would be to recompile the plugin assembly against whichever version of the Microsoft.Xrm.Client assembly is on the system, but this won't solve potential future errors with future Crm versions
    Microsoft CRM MVP - http://mscrmuk.blogspot.com  http://www.core.co.uk

  • I'm trying to update my debit card information but it shows that the information i put in does not match with my bank record.

    Hi,
    I replaced my old debit card with a new one. I tried to update my debit card number information. I'm pretty sure I put everything right but it showed that my credit card information does not match my bank's records. The bank has already verified my card is activated.

    How to Get Apps From the App Store Without a Credit Card
    http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/ts5366
    If None is not available - On your computer launch iTunes and click “iTunes Store” in the left navigation pane. Click the “down arrow” next to your name at the top right side of the page and click “Account.” Enter your username and password and click “View Account” to log into your account information. Next to your Payment Type, click “Edit.” Select the “None” button and click “Done.” Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    iTunes Store Accepted Forms of Payment
    http://support.apple.com/kb/HT5552
     Cheers, Tom

Maybe you are looking for