The remote server did not respond to a connection attempt

I have two Exchange 2003 servers: Old and New. Emails from the new server can go out however, users on the new server cannot receive emails from the old or the internet.
I get the following error:'....remote server did not respond to a connection attempt....'
All emails are stuck in newserver.domain.com.
KimaniBob

Hi KimaniBob,
Since Exchange 2003 is a very old Exchange version, we have not supported for Exchange 2003. It is recommended to upgrade your Exchange server to Exchange 2010. Your understanding will be appreciated.
Best regards,
Amy Wang
TechNet Community Support

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