"The required file cannot be found" Help

This comes up when i'm syncing my ipod on itunes. It works for a while until this error comes up. it says 'The ipod cannot be synced. the required file cannot be found' itunes works on a different ipod with the same songs but it doesn't work for the other one. The other one is iPod (20 GB Click Wheel) and its new. I had a warranty and i got a new one but its the same version. Help please!

Well, attempted again today and now my iTunes locks up whenever I select a song! Also, my Volume Mixer on my Windows 7 will not open. Just terrific. Where's my MacBook???????????????

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I tried to sync my Macbook Pro photos in iPhoto with my iPod Touch. I have done this numerous times, but today I got an error message saying the required file cannot be found. At the same time all of my photos on my iPod vanished. Can anyone help me?

I tried to sync my Macbook Pro photos in iPhoto with my iPod Touch. I have done this numerous times, but today I got an error message saying the required file cannot be found. At the same time all of my photos on my iPod vanished. Can anyone help me?

Try deleting the photo cache from your computer and then re-try the photo sync - the location of the cache, and how to delete it, is on this page http://support.apple.com/kb/TS1314

Whenever I try to sync either my iPhone or iPad to iTunes, I keep getting the message, "the iPhone (or iPad) cannot be synched. The required file cannot be found." My music will sync but none of my videos or photos will. Help me, please!

Whenever I try to sync either my iPhone4 or iPad I get the following message. "The iPhone (or iPad) cannot be synched. The required file cannot be found." My music will sync but none of my videos or photos will. Please help me somebody. Thanks.

I'd read a few of these other threads and make sure you really want that update

Since updating my iPhone 3GS to iOS 4.3.3 I have been unable to sync my photos! Keep getting the error message unable to sync and 'the required file cannot be found.' Please help?

Since updating my iPhone 3GS to iOS 4.3.3 I have been unable to sync my photos! Keep getting the error message unable to sync and 'the required file cannot be found.' Please help?

Try deleting the iPod Photo Cache on your computer.
http://support.apple.com/kb/ts1314

"iPhone cannot be synced. The required file cannot be found." HELP!!

This is by far the worst problem I have ever had with the iPhone and I'm about to just give up and get a newer, better smart phone. I have an iPhone 3G and Windows 7 OS. I have updated all my software and cannot sync. I seem to be able to sync all my applications just fine as long as I am not selecting to sync my music. When I try to do that I get an error message that says: "iPhone cannot be synced. The required file cannot be found." All of my applications cease to work and I get like 1000 error screens that want to inform me of the error and they continue popping up as I close them...one after the other. I selected to convert the files to 128 kbps AAC as well in order to save space. Even if I do not select this option I get that error. I also get a number of other errors that are just frustrating, but this error is the most consistent. I am able to sync my ringtones. I get the feeling that Microsoft and Apple are making their software incompatible for a reason and I just don't appreciate it. I have tried the rememdies suggested on this message board relating to the same error message and nobody seems to know anything. Restores are useless and frustrating. Factory settings work the first time but every sync after that just fouls up my whole iPhone all over again. The same problem is occuring with my wife's iPhone as well. If I cannot get help here or they do not come up with a solution soon I will never buy another Apple product again. I'm not sure if it's an Apple or Microsoft issue, but whatever the case...it ***** BAD and needs to get fixed. I have talked to several people experiencing the same problems and they are pretty ticked off as well. It's just ridiculous.

Well, attempted again today and now my iTunes locks up whenever I select a song! Also, my Volume Mixer on my Windows 7 will not open. Just terrific. Where's my MacBook???????????????

Ipod cannot update. The required file cannot be found?? Any help please.

Hi,
I like many others have major problems with my Ipod, we downloaded the Itunes 6 , removed it, went back to 4.9, connected the Ipod, everything got erased. ( but it was still on the computer thank goodness, anyway now I can't put anything back on to my Ipod, it say "Ipod cannot update. The required file cannot be found"
I have Windows Xp Pro 2, what can I do, please lead me in the right direction.
Thanks

OK - Looks like your iTunes is working and has the songs you expect in it. No need to uninstall iTunes.
Are the Playlists on the iPod only, or are they in iTunes only, or are they on both? Are they populated with the songs you expect?
You can save the Playlists by 'Exporting' them individually to a PC file. Within iTunes, select (highlight) a playlist, go to File==>Export Song List and save the file to a 'Playlists' folder that you create. Save the playlists as a .txt and an .xml file (do both for each playlist: data redundancy is good).
Do you have the original photos that are on the iPod? We will have to Restore the iPod and all data on it will be erased. As you have all the necessary music on iTunes, all we would be concerned about are the photos. Or anything else you haven’t mentioned.
As long as you are satisfied with the state of your iTunes (all music and playlists present and accounted for), then you can comfortably Restore the iPod and place it all back on the unit. Restoring an iPod will not impact your iTunes. It just clears off the iPod's HD and replaces the operating system with a fresh copy. This should correct your inability to download any additional music to the iPod.
Before you proceed with the Restore below, make sure that you have copies of all the data on the iPod so you do not lose anything.
First, make sure that the iPod is fully charged.
Make sure that you have the latest iPod Updater software (if you already do, skip to *)
You also need to install the new Updater software (if applicable) by double-clicking on the file that downloads.
After you install the Updater to your PC, reboot your computer.
After rebooting, run the Updater.
* Go to: Start ==> Programs ==> iPod.
It should initialize then ask you to connect an iPod.
Connect the iPod when asked (not before) and you should have two options available: Update or Restore.
-- Choose the Restore option and it will update your iPod's firmware to the latest version and format your iPod's hard drive.
After the Restore complete, re-register the iPod with iTunes, choose your syncing preference and place the music back on the iPod. Do whatever it is you do with the photos (I just have a mini, so no experience with photos), and you should be good to go.
Post back if you have any questions. Especially if you are unsure of anything before you perform any additional processes.

When Isync my iPhone with my mac desktop I get this error message, "iPhone cannot be synced. The required file cannot be found". Can anyone help?

When I connect my iPhone (ios 4.3.3) to my Desktop Mac I get an error message. "iPhone cannot be synced. The required file cannot be found." This happened while I was downloading photos from iPhoto.

Close "iPhoto" if it is open. Open the "Pictures" folder and right-click on "iPhoto Library." Select "Show Package Contents." Right-click the "iPod Photo Cache" folder, select "Move to Trash" and sync your iPhone. The error message should no longer appear.
if that doesn't work,
uninstall itunes and download the lastest version

Ipod cannot be synced. The required file cannot be found

Up until recently, the only thing there was wrong with my Ipod was the occasionally "100% freeze that only could be solved by draining the Ipod from battery", which it did less than three times a month. Then this sunday, when I was going to work (nightshift) I took the bus as usually, and listened to music on my Ipod for about half an hour.
I hear music and podcasts from my ipod when I work, I connect my ipod to a jackstick and connect it to the radio of the wagon I drive around in. And then it started acting weird. The sound seemed to freeze up, but after 1 min or so, it played a fraction of a second and seemed to freeze up again. So I held down the toggle button and menu button, which did restart it as it should.
I chose the same podcast and it started playing as if nothing were wrong. But then it did the same thing, and on the display where the name etc. of the item I was playing were supposed to slide from one side of the ipod to the other, was moving a bit and then coming to a complete stop, and then it would move a bit again.
So I drained it from battery, and recharged it, when I got home from work. When I woke up I tried to play the same podcast, without listening to it, though, it did play, but the timer moved awkwardly, the seconds moved in a funny way.
Then I tried using the restore function, in Itunes, thinking it would perhaps erase some bad software and installing it all over. But now When I try to synchronize the ipod with my itunes library, it synchronizes a few songs and then the red circle that comes with 'do not disconnect' disappears from the ipod and itunes says "the ipod 'name of ipod' cannot be synced. The required file cannot be found."
After that the picture with the red circle and the'do not disconnect' freezes up, and the only way to turn it back on is to hold down the menu and toggle buttons, as if trying to get the ipod to go into disk mode. Also, Itunes can't see the ipod anymore.
I went to the shop yesterday and said there was something wrong with it prior to my restoring it, but the guy in the shop made it sound like it was my fault for pressing the restore button, and that it would most likely start working if the software on it were updated.
The software on my ipod is up to date, and I've tried removing and reinstalling the newest version og Itunes.
I'm sorry for the wall of text that just hit you headon, but I hope that telling all the details might shed some light on my problem.
I hope someone out there can help me, or refer me to another topic with a solution. I just realized how addicted I am to that little piece of hardware.
Thanks in advance

UPDATE:
I've just made an interesting discovery (at least I'd like to think so myself:).
When I got home from the gym today I plugged my ipod in the computer to recharge the battery (I had without any incidents heard around 60 songs). When Itunes detected my ipod it didn't recognise the library on my ipod and it wanted to restore the ipod and copy it's current library onto the ipod. Fine, I thought since it's completely indifferent. Only Itunes started with error 69 again.
So I thought, to heck with it.
I deleted my library 100 %, and I've just finished the hard work of sorting out my new library and my new playlists. I only added music, about 1600 tracks and synced - WITHOUT any errors occuring. I tried then to add the podcasts, of which there are 61 and Itunes was able to sync 55 of these before getting the error 69, the last 5 being podcasts of older date, which it hasn't had any problems with earlier.
So right now, I'm thinking can the podcasts interfere with me syncing songs? or something far out like that?
btw. itunes recognises the library on the ipod, so I don't think that's a problem anymore.

The iPod "iPod" cannot be updated. The required file cannot be found.

it won't let me put picture or videos on my ipod!! it keeps telling me that "The iPod 'iPod' cannot be updated. The required file cannot be found."

Welcome to Apple Discussions! I'd be glad to help you
Let's see...iTunes doesn't recognize your iPod?
http://docs.info.apple.com/article.html?artnum=61711
Have you updated everything?
http://www.apple.com/ipod/download
http://www.apple.com/itunes/download
Repost if this doesn't work. Also-are there any error messages with numbers? We'd need all specific info around this if you can give any
rjl

"The ipod cannot be synced. The required file cannot be found"

Hi,
I've been using my mini for a couple of years now without any problems, but the last few days have been difficult.
It started out that podcasts took a very long time to load onto the ipod...and now they won't at all. When I try to drag and drop a podcast onto my ipod, I get the following message, *"The ipod "John's ipod" cannot be synced. The required file cannot be found".*
I did the first four of the "5 Rs" but I'm very hesitant to restore because if it doesn't solve the problem, my ipod will be empty and I won't be able to put anything on it. At least as it stands now I have a few old podcasts and music.
Any suggestions would be appreciated.
Thanks.

I was having exactly the same problem after about 4 hours decided to manually manage my music and transferred a few songs by dragging them out of the library and dropping them into my ipod. this worked although still have to work on this if i want to sync all my songs at one time. Hope this helps for you

Cannot get Genius to work - Always get same error message - "Genius results can't be updated right now. The required file cannot be found." Problem also seems to be affecting iCloud aand Music Match.

Cannot get Genius to work - Always get same error message - "Genius results can't be updated right now. The required file cannot be found." Problem also seems to be affecting iCloud aand Music Match. Can anyone help me with this? What file is missing and from where?

This is a known problem with Windows 7 Enterprise using certain Group Policy settings. Solution for me was to use another machine running Windows 7 Ultimate.

...cannot be updated. The required file cannot be found.

I just got my 2gig iPod nano for Christmas and it works fine, i uploaded like 109 songs on it aleady and a few photos. I only connected it to my computer like twice but now when i tried to add a few more songs to it from iTunes an error occurs with a pop-up of "The iPod 'Rob's I-Pod' cannot be updated. The required file cannot be found." This struck me as odd,seeing as I thought I hadn't messed-up anything. Even weirder is when I tried to restore my iPod another error comes up saying "The iPod 'Rob's I-Pod' could not be restored. An unknown error has occured(1418)."
Can some one help me and tell me what files i should have, where i can get new files if needed, and what is resticting me from listening to the music i so desire...
If there is anything else you need to know just tell me and ill find out.
So basically I am all set as long as i dont want to hear any new songs within like the next two years.
Thanks,
Rob3rt
Windows XP

I just got my 2gig iPod nano for Christmas and it
works fine, i uploaded like 109 songs on it aleady
and a few photos. I only connected it to my computer
like twice but now when i tried to add a few more
songs to it from iTunes an error occurs with a pop-up
of "The iPod 'Rob's I-Pod' cannot be updated. The
required file cannot be found." This struck me as
odd,seeing as I thought I hadn't messed-up anything.
Even weirder is when I tried to restore my iPod
another error comes up saying "The iPod 'Rob's I-Pod'
could not be restored. An unknown error has
occured(1418)."
Can some one help me and tell me what files i should
have, where i can get new files if needed, and what
is resticting me from listening to the music i so
desire...
If there is anything else you need to know just tell
me and ill find out.
So basically I am all set as long as i dont want to
hear any new songs within like the next two years.
Thanks,
Rob3rt
Windows XP
I just dealt with the same problem. None of the answers people gave to the problem worked!
Whatever it is that you're trying to put into your iPod... make sure that the file is located in your "My Music" file first.
Basically, when you get that message double check and if what you selected isn't in "My Music" drag and drop into it and try again.
I hope that helped!
I know... so frustrating.

The required file cannot be found

I technically try to stay up to date with computer developments, but this iPod issue has me stumped. Apparently, the iPod works ideally with other computers (such as a relative's laptop) but the home computer experiences some problems. According to the messages, the iPod can only sync with one library? I can accept that. But here's the situation:
When I plug the iPod into the home computer, the device requires synchronization. Once I affirm that synchronization is fine, I get two different error messages....without number references. The first message plainly states "The iPod cannot be synced. The required file cannot be found." The second message follows immediately after and says "The iPod cannot be synced. The disk could not be read from or written two." I know it's not the OS because the laptop has the same one.
Any advice would be appreciated.
...First let me offer some advice. I think the entire discussion forum idea inhales excessively. Apple needs to set up an email based customer support for questions like this because we all know the experts have a great time watching the discussion boards and laughing their heads off while the customers try to figure out the problems for themselves. However, if such a medium exists then I apologize for the smoke out of my ***, but then again they make the support difficult to navigate.

They may have the same OS, but they are apparently not in the same shape. If the iPod works on someone elses computer but not yours, the problem lies in your computer.
I'm assuming you do have a 2nd Generation Nano, but what type of computer do you have? Which USB port are you using? Have you tried reloading/updating your USB drivers? Have you tried reloading your operating system? What other USB devices are connected? Do you have other software (antivirus, antispyware, etc.) running in the background? What version of iTunes and Quicktime are you using?
You can send your suggestions regarding support to Apple through feedback. They don't monitor this site and I seriously doubt they are laughing their heads off. The topic of email support has been discussed elsewhere in the discussions, you can search for the thread if you like. They have experimented with chat help service for the Shuffle. Personally I've never had good luck with email support, there is too much delay and poor communication. I would also assume if it were available it would either be for a limited time or through Applecare. Otherwise there would be a charge.
You could always call for support, but you would be surprised how often people solve their problems here at no cost.

Photo sync error- can't update because the required file cannot be found

After setting preferences for updating photos, i get the error-
"can't update ipod because the required file cannot be found"
It seemes to update all other stuff like music and podcasts, but will not update photos.
This is driving me crazy!
Any help would be appreciated
Sheila
Windows XP

The same problem exists with the German Windows version of iTunes (7.1.1.5).
The error message says nothing!
I wasted a lot of time checking the photo files but there was nothing wrong.
Then I monitored the hd-access to find out WHAT a file is missing: it seems to be about the cache files of the program that isn't orientated right about it's own files!!! It seems to be a big fat bug!!!
The hint here really helps but it also means that all compressed files will be deleted and compressed again. That takes hours of time and lots of GB temp-space on the drives.
I think Apple should deliver a bug-free version of iTunes as soon as possible. And Apple should talk to the customers for that they must not waste their time because of bugs in Apple software.
Will Apple read this?
I can't find an email-adress to send it directly to apple.
PC Windows XP Pro

Error: The iT Mus Lib cannot be saved. The required file cannot be found.

I'm getting this error repeatedly:
"The iTunes Music Library cannot be saved. The required file cannot be found"
I've reinstalled several times and even reformatted my computer. Still no luck. It was fine on an older version but this one just won't cooperate. I have to re add all files to the library each time I launch iTunes. arrrgh!
Please help =/

hi bpfriend!
i'm just doublechecking something here:
"The iTunes Music Library cannot be saved. The required file cannot be found"
is it saying file or folder?
incredibly rare (i've only seen it reported twice or thrice), but i have seen a message saying:
"The iTunes application could not be opened. The required folder cannot be found."
... with some earlier versions of itunes 6.0.x.
love, b

"The required file cannot be found" Help

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