'The required folder could not be found'

After troubleshooting my 1 day old ipod nano for 6 hours straight, after countless re installs, formats, and anything else i could do, i ve finally got itunes recognizing the nano, only thing is now its coming up with this error
The iPod "username's iPod" cannot be updated. The required folder could not be found"
Any suggestiosn would be appreciated.

http://discussions.apple.com/message.jspa?messageID=3435012#3435012

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The ipod could not be synced. the required folder could not be found?

Please help
I have tried to restore my itunes but now cant sync keep getting the above error, i have tried all the fixes

Hi,
What i would suggest is ;
You disconnect your ipod
you connect it again
then you format your ipod.
after formatting it will reset.
You then select your language and plug it in again.
you may have to restore it again or maybe not.
Then you set your ipod name and sync settings.
You ipod should sync this time no probs.
Try this method and let me know how far it goes.
I just did this and it works perfectly.
I was stuck on this problem for about 4 hrs but i figured this out, if it works see if you can spread this.
Thanks

The itunes application could not be opened. The required folder could not be found

I keep getting this message anytime I try and open my iTunes...HELP!

hey did u ever get you itunes fixed?

I try to sync my iphone in itunes and get this message ipod cannot be updated because the required file could not be found I have deleted ituned and all folders to no avail

Can anyone fix this? ipod cannot be updated because the required file could not be found
I've deleted itunes and reinstalled but it does not work Also I noticed in events in photos in itunes my files have duplicatedn secveral times how od I clear them to just one set?

Delete the iPod Photo Cache folder. Its location can be found here:
iTunes: Photo sync creates iPod Photo Cache folder

My iPod cannot be synced because the required file could not be found. How do I fix this problem?

Peace. My name is Free. Thanks in advance for any help u can offer. My iPod cannot be synced because the required file could not be found. How do I fix this problem?

Hi antiklady,
I see that you may be having an issue with compatibility of iTunes when connecting your iOS device. This sort of issue can arise if you have two versions of iTunes installed on your computer, which I feel may be the case. Here is an article that can tell you how to identify the version of iTunes that you have open:
iTunes: How to find which version you are using - Apple Support
http://support.apple.com/en-us/HT201521
If the version of iTunes that is opened is not the version you are required to use for the iOS device in question, try searching through your computer or applications folder to see if there may be two versions of iTunes installed on your computer. Then, uninstall the version that is incompatible using these steps:
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
http://support.apple.com/en-us/HT1923
Take care, and thanks for visiting the Apple Support Communities.
-Braden

"Required folder could not be found"

I have an iPod Nano 4th gen. I am trying to sync new music to it and I get the error message "required folder could not be found." I have both uninstalled & reinstalled iTunes as well as restored the iPod, both with no luck. Any advice?

Have you tried removing and re-installing iTunes and all Apple related software using the exact instructions in this Apple support document?
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XPRemoving and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
B-rock

AE CS6 won't export MP4. "Some of the required components could not be found."

After Effects CS6 (from Production Premium) running on 64-bit Windows 7 Enterprise SP1.
Processor: Intel Core i7-3930K CPU @ 3.20GHz
AMD Radeon HD 7900 Series video card
64 Gb Corsair Ram (DDR3)
Quicktime 7.7.4 Installed
Currently attempting to export a short (2 second) video based on the predefined "H.264" preset with the only alterations being that I want the VBR 1 Pass to target 3.5Mbs (though I've changed this with no difference in outcome) and I want the video to multiplex as MP4. I immediatley get the error prompt: "Some of the required components could not be found."
*Just tried using the 3GPP multiplexer and received the same error message. If I try to use the MPEG4 format I get an "unknown exception" error.*
I've exported literally hundreds of items as H.264 with a MP4 multiplexer on this machine with current hardware and software. And now...no dice. After Effects boots correctly (or at least it seems that way) though I think it takes a little longer than it used to (not sure if the system cache just needs to be rebuilt).
After Effects CS6 has all available Adobe updates. Quicktime 7.7.4 is also up-to-date. Video Card driver is up-to-date.
What could be going on? I'd prefer to skip re-installing this program. I've had to do this numerous times already with this suite throughout the past 12 months; really getting sick of the down-time during reinstall. Worth noting that I have closed the program, closed all programs, restarted computer multiple times.
I am currently going through my Adobe program files for After Effects. I am specifically looking through the 'Support Files' directory. A couple interesting things: 1. My 'MediaIO->Codecs' directory was last updated on 11/8/2013 (perhaps an AE update??) but each of the files within said directory have a last modified date of late September. Did something get wrongfully deleted in the hypothetical update? 2. In 'Media Core plugins->Common' I again have a last modified date of 11/8/2013, but again each of my files within the common directory were last modified late September. I have many expected .prm files but NO ImporterMPEG4.prm; should I have a MPEG4 specific importer file, or does the MPEG importer file do all of the work. Also, I have no ExporterMP4 (or anything of the MPEG, MPEG2, MPEG4 flavor). Should I have one of these?
Don't know if this last paragraph helps at all but my fingers are crossed.

Thanks Katrina for all your help.
I talked to an Apple tech support person. Actually, my call had to be elevated to the next support level. Joy. You are correct, there are multiple listings of the files in the error report even though there is only one copy.
The support person had me do a few things. Here is what eventually seems to fix things:
1) For the mp3's that DID copy but were listed as not found... Some files were duplicated so deleting the duplicate with the "!" was an easy fix. I found one file that I could search by song name in iTunes but could not find it by song name search on the iPod. Looking at the iPod playlist I found the file listed by the filename (not song name) and the file played fine. Then in iTunes I double clicked on the song name ("!" showing) and selected locate. I then pointed to the location on the NAS. Resync and now the name of the song on the iPod changed from filename to song name. The file was no longer listed in the error report.
2) For the m4a files that didn't sync... the problem songs appeared three times in a search in iTunes. Two of the listings showed the "!" next to the name. I deleted these two for each song that didn't sync and all transferred fine afterward.
Perhaps there is an issue with ID3 tags since I use filenames more than tags in organization. Still, I would think that iTunes would not get so confused or be a little more friendly with its errors, especially considering how long its been around.
Thanks again for your help. Looks like I have a manual way to correct this issue.

"the ipod 'name' cannot be updated. the required file could not be found."

PLEASE can someone help me out on a problem that is infuriating me?? i've not long had my 30GB 5th generation video ipod, and i can't get any photos or video to transfer onto it! when i connect my ipod and itunes opens up, an error message appears saying "the ipod 'name' cannot be updated. the required file could not be found". however, it updates my music no problem..
i've reset my ipod, restored it and wiped all my music off and then transferred it all back on, downloaded the new ipod updater 28-06-2006 and made sure my ipod has the most recent software etc on there, but still no joy!
i never had a problem transferring photos onto my old colour photo ipod (4th generation?), so it's really annoying that i have a supposed 'better' ipod now that won't do this for me!
any help guys? please note, i am no techie - please put any advice in simple terms!
Packard Bell desktop Windows XP
Packard Bell desktop Windows XP

Hello WGT52,
It sounds like this error message is preventing you from syncing your content to the iPod. I would recommend the troubleshooting steps in the following article:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
Thank you for using Apple Support Communities.
Take care,
Sterling

Microsoft.Exchange.WebServices.Data.ServiceResponseException : The specified folder could not be found in the store

In office365, I am trying to access conversation history folder of another user using EWS api.The user that is trying to access has full access rights of the mailbox . If i connect to the mailbox using owa, i can access the conversation history folder
including all other folders. But when i try to connect from the code using ews api below exception is being thrown:
Microsoft.Exchange.WebServices.Data.ServiceResponseException occurred HResult=-2146233088 Message=The specified folder could not be found in the store. Source=Microsoft.Exchange.WebServices StackTrace:
Here is the relevant code
var mailbox = new Mailbox(lyncUser.UserName);
var lyncFolderId = new FolderId(WellKnownFolderName.ConversationHistory, mailbox);
var lyncFolder = Folder.Bind(_exchangeService, lyncFolderId);
Also, the exception doesn't occur if connected to WellKnownFolderName.Inbox.

The WellKnowFolderEnum only works if the folder was created via the Lync 2013 client if the Mailbox is old and has been using older lync clients then you need to search for the folder via name eg see
https://msdn.microsoft.com/en-us/library/office/hh243707%28v=office.14%29.aspx . Generally you want to use both methods eg try to bind to the WellKnowFolderEnum first then use the search method if that fails.
Cheers
Glen

The required disk could not be found.

Attempting to write to the disk "iPod" failed. The disk could not be read from or written to.
The iPod "iPod" could not be synced. The required disk could not be found.
Why is this happening? I've tried just about EVERYTHING to fix it. It happens when I sync my iPod. I've followed just about any relevant topics on the apple support site, but nothing helps. I've shut down any software, done the 5 r's, even reformatted my computer. I don't understand.

You should check your USBs to make sure there is nothing wrong with them.
Plug your iPod into the USB you would usually use for a regular charge.
(In Control Panel, due to versions of XP, you might not see the same interface as other users, in the top-left corner there should be a link that says "switch to classic view." This will give the same interface, regardless of what version of XP you are using.)
On Windows XP, go to Start>Control Panel>Performance and Maintenance>System>Hardware(tab)>Device Manager
Here you can check for updates, install/uninstall USB drivers, and preform diagnostics on your drivers.
Under your current computer, select the drop-down menu for Universal Serial Bus controllers. Depending on the Firmware of your Touch, under the USB controllers it will either show up as Apple Mobile Device USB Driver or Apple USB Mass Storage Device. Right click on Apple Mobile Device USB Driver and select "Update Driver" on the drop-down menu. This will give you the Hardware Update Wizard. Select Yes, this time only. Choose "Install the software automatically." (This option should alreasy be highlighted) Let the search finish. If updates are found, install them. If not click the back button on the bottom middle-left. Choose "Install from a list or specific location. Choose the "I will select the driver to install." In the install box, Apple Mobile Device USB and Digital Still Camera should pop up. Press next and let the wizard intstall updates. Click finish. Try to let your iPod charge for a while after this.

"The required file could not be found."

So, I've read that alot of people are getting this message too, but they're realizing it's about PHOTOS.
I don't understand that...
because I'm getting the message and have turned off all the settings to update photos to my iPod.
My iPod syncs about 20 songs, and then either this error, or "The disk could not be written or read" comes up.
Can anyone tell me how to fix this?
I've already gone through the 5Rs.

See this troubleshooting article.
"Disk cannot be read from or written to" error syncing iPod in iTunes.

HT1364 when I click on consolidate files I get a message that says "Copying files failed. The required file could not be found" what does this mean?

I've been encountering problems with this from the beginning, when I realized that my iTunes media folder was engulfing most of my storage. I bought an external drive, followed all the steps, and since then I've lost 1 movie and several songs, and now I've lost some magical file that means I can't move anything now. The files are still on my computer (I moved them back after losing the movie and songs) and I can't move the media files. It does create the folders for me all the way down to the artist and album BUT when I open that last folder it shows me NOTHING! please help this is incredibly frustrating.

1. delete this songs from your liblary
2. go File -> Add File to Liblary... (Ctrl+O) or File -> Add Folder to Liblary

HT1386 I cannot synced my iphone from my pc (window xp) with the latest version of itune. It shows " The iphone cannot be synced. The required file could not be found.

Please help me. I try to uninstall and reinstall itune many times but it still show the same this sentense.

First make sue you are installing the 64 bit version of iTunes.
Second make sure it is iTunes 10.7 or later.
I would download a fresh copy of the 64 bit version of iTunes 11. After installation reboot your computer.
Before connecting your phone reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

"required file could not be found" message?

I had pictures on my ipod touch and somehow they got taken off. I tried to sync them back onto my ipod and an error message comes up and says "the required file could not be found." i have checked in my pictures on my computer and the folder that I have all of the pictures I want in it and it is there. how can i fix this?
Miek Rotch

If you have moved the file that had the pix in it to a different spot, you will have to choose the file again under the iPod photo syncing option on iTunes. Otherwise, I don't know what to do...
Hope that helped you..
-Messymeese

IPhone can not be synced. The required file can not be found

I got the message that "iPhone can not be synced. The required file could not be found." I suspected it had to do with photos because it was always in the middle of that when the error message came up. Re started everything. Unchecked photo sync and it synced except I would like to have the photos sync. Any ideas on why it won't sync when I check the option to sync photos to phone?

Hi folks. Am REALLY struggling here and hoping for some help. I too am constantly getting the 'iPhone can not be synced' message since upgrading to a new MacBook and trying to sync my iPhone 3GS. Have tried updating to latest iPhone software and hasn't helped. Have tried all the stuff mentioned above (dumping that file etc) and no luck. When I go to my sync page for photos, even if i un-tick the sync photos option altogether, this error keeps appearing. Very odd and very frustrating. Can't sync - seems to stall at last step of the process every time.
I'm guessing it is photo related as the pics on my iPhone are now all lowres and blurry, and it is asking for sync to iTunes to get high res images onto the phone.
Also have problem going the 'other way'! WHen I go to iPhoto on Mac and try to download new photos taken on iPhone.. I keep getting the message 'The following file could not be imported. The file is an unrecognized format."
help please
Nick

'The required folder could not be found'

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