The ringer on my iphone 4S is not working.

the ringer on my iphone 4S is not working. Phone not on silent mode, no red dot showing, tried turning on and off completely

Sophiaand88 this seems to be a problem with an unknown solution and may be related to a recent update (?).  I began having the same problem about 10 days ago when I upgraded to 6.1.3 software.  Through research, I have learned that it is a relatively uncommon problem  and there are no sound solutions and apple has not addressed it in a favorable way.  Multlple suggestions out there including phone in the freezer, blow dryer to the wi-fi area. All sound crazy to me.  I have personal hotspot that at least helps me for now.  I will give apple a little time and hope a solution comes, but if not I will probably have to get a new phone.  P.S. no one I dealt with at my sprint store had ever heard of this.  P.s. I reset everything to no avail.  Good luck.

Similar Messages

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    Check the mute switch along the side, near the external volume controls.

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    Hey Junie1387,
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    Hey Junie1387,
    Thanks for the question. I understand you are experiencing issues with FaceTime. The following articles may help to resolve your issue:
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    iOS: Troubleshooting FaceTime and iMessage activation
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