The ringer only makes noise when the earpiece is in.  The settings are showing as correct

The ringer only makes noise when the earpiece is in.  The settings are showing as on for both ringer and messages.

The internal switch in the audio output port is stuck.  Try inserting the earphone plug a few times.  If no success, try jiggling a tooth pick inside in order to trip the switch.. If still no success, have the technicians at the Apple store genius bar do it for you.
Ciao.

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