The salesperson for my iphone 4 said on Christmas morning we could go to our online account, select my number, select to change my SIM card, and enter the ICCID number so that I'd be able to use my iphone 4 today. I have not seen any such steps. Help?

The salesperson for my iphone 4 said on Christmas morning we could go to our online account, select my number, select to change my SIM card, and enter the ICCID number so that I'd be able to use my iphone 4 today instead of my old phone (not an iphone). I have not seen any such steps. Help?

I suspect the salesperson that told you that meant your online account with your carrier...have you tried logging into your carrier account online? To do this will require the sim number on your sim card, as well as the phone's IMEI number...you get the sim number off the sim card & the IMEI number, for the phone, is printed on the box.

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