The same email sent multiple times

I have seen this topic a few times but as yet have not read an answer to the issue. It appears that occassionally an email will be sent multiple times to the same recipient. This is very annoying for the recipient, but more importantly can become very expensive if this is happening whilst roaming. Does this only happen if the signal is poor at the point of sending? Replies welcomed.

that is your problem.
You are saying: run this workflow whenever the incident is updated with the sole criteria that the incident has the status resolved.
What is happening is then that the workflow runs the first time and applies the template. This updates the incident which then triggers the workflow. This goes on until one of the runbooks has updated the incident to status closed. Then the criteria is no
longer true.
change the changed from to include the criteria
status NOT EQUAL resolved.
http://codebeaver.blogspot.dk/

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    -----Original Message-----
    From: Haben, Dirk <[email protected]>
    To: 'Soapbox Forte Users' <[email protected]>
    Date: 15. januar 1999 09:41
    Subject: Running the same (Forte) application multiple times - for different business clients.
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    To unsubscribe, email '[email protected]' with
    'unsubscribe forte-users' as the body of the message.
    Searchable thread archive <URL:http://pinehurst.sageit.com/listarchive/>
    To unsubscribe, email '[email protected]' with
    'unsubscribe forte-users' as the body of the message.
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    Hi
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    (for training).
    The solution we used is to wrap the entire application into different applications by using a very small
    module called KURSUS01, KURSUS02 etc, that did nothing but call the start procedure of the main app.
    Then in the dbsession connect, we made a call appname to get the application name, and appended the
    first 8 chars to the dbname. Thus our dbnames now points to logicals name: rdbdataKURSUS01, rdbdataKURSUS02 etc.
    All this allows us to deploy the identical apps in the same env, or change one version, and run both the old
    and new program on the same pc and server at the same time (eg. KURSUS01 and KURSUS02).
    I also think this is a kludge - but it works nicely!
    Jens Chr
    KAD/Denmark
    -----Original Message-----
    From: Haben, Dirk <[email protected]>
    To: 'Soapbox Forte Users' <[email protected]>
    Date: 15. januar 1999 09:41
    Subject: Running the same (Forte) application multiple times - for different business clients.
    Hi All
    We have a number of different business clients all willing to use our
    application.
    The (forte) application is to run on our machines etc for these (business)
    clients.
    All (business) clients will have their data kept in separate Oracle DBs
    (instance).
    The problem now is that the entire (forte) application is written using
    DBSessions.
    Now, depending on what business client needs to be serviced (so to speak) we
    need to attach to the right DB - or use the "right" SO.
    The two options we can think of are:
    Option1:
    Programatic change to somehow "know" what (business) client (DB) I'm talking
    about and then use the right DB.
    Pro:
    Only one forte environment to maintain
    Can run multiple (business) clients on same PC at the same time
    Con:
    Requires many program changes
    bending O-O rules(?)
    can't dynamically name SOs so can it be done at all? (ResourceMGRs maybe?)
    Option2:
    Use separate environments! One for each business client.
    Pro:
    More defined separation of app and data,
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    Con:
    Maintain "n" number of environments
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    How, Why Pro Con etc.
    TIA,
    Dirk Haben
    Perth, WA
    To unsubscribe, email '[email protected]' with
    'unsubscribe forte-users' as the body of the message.
    Searchable thread archive <URL:http://pinehurst.sageit.com/listarchive/>
    To unsubscribe, email '[email protected]' with
    'unsubscribe forte-users' as the body of the message.
    Searchable thread archive <URL:http://pinehurst.sageit.com/listarchive/>

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