The scanner of my MX7600 in Windows 8.1 can not do half of what it did in Windows 7. When fixed

I just replaced my old desktop PC that was running Windows 7 because it stopped working. My new desktop PC is running Windows 8.1. I downloaded the new MX7600 drivers from the Canon website for Windows 8.1, and I discovered the scanner driver can not scan a double sided document in the document feeder. It says it can scan a single side only. If I scan from the flatbed (platen), it scans only one page and then it exits from the software. I can not find a way to scan a multiple page document on the document glass into a single file. And the driver can not create a PDF file. If I use the scanner controls to create a PDF file, the scanner driver discards the file. The Properties say the driver response to Save PDF File is Do Nothing. When will the Windows 8.1 drivers be updated to restore the functionality I had in Windows 7? Also, I spent 12 hours trying to download the User Manual from the Canon website, and I finally figured out the Download button on the website is only downloading the website page instead of the manual. So the website can not download a simple PDF file properly. When will all of this be fixed?

Try this
go into the control panel (hover in the lower right corner to bring up the menu that leads you there)
go to programs, add/remove programs
uninstall iTunes, apple mobile device service, apple application support
then go out and redownload and reinstall iTunes. Try again to sync
There seems to be something where an iTunes update doesn't write over all the drivers. The only way to m ake it write the right drivers is to delete the old ones and force iTunes to start over.
You won't lose any of your music.

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jewlz0001 wrote:
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Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
x64
Operating System: Windows 8 64-bit
Version: 6.2
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE
Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 1796 MHz
Built-in memory: 3977 MB
Free memory: 1203 MB
Memory available to Photoshop: 3289 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=768, right=1366
OpenGL Drawing: Disabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGPUs=1
gpu[0].OGLVersion="3.0"
gpu[0].MemoryMB=2052
gpu[0].RectTextureSize=16384
gpu[0].Renderer="Intel(R) HD Graphics 4000"
gpu[0].RendererID=358
gpu[0].Vendor="Intel"
gpu[0].VendorID=32902
gpu[0].HasNPOTSupport=1
gpu[0].DriverVersion="10.18.10.3379"
gpu[0].Driver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10 iumd32"
gpu[0].DriverDate="20131218000000.000000-000"
gpu[0].CompileProgramGLSL=1
gpu[0].TestFrameBuffer=1
gpu[0].OCLPresent=1
gpu[0].OCLVersion="1.2 "
gpu[0].CUDASupported=0
gpu[0].OCLBandwidth=0
gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 10.18.10.3379"
gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[96]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
License Type: Subscription
Serial number: 96040664679779475738
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\Trisha\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 452.3G, 51.7G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64
Bit)\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64
Bit)\Plug-ins\
Installed components:
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   aif_ogl.dll   AIF   5.0   79.534508
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66.26830
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   cg.dll   NVIDIA Cg Runtime   3.0.00007
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   CIT.dll   Adobe CIT   2.1.6.30929   2.1.6.30929
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   filter_graph.dll   AIF   5.0   79.534508
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2011/11/15-16:30:22    Build gtlib_3.0.16615
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2011/11/15-16:30:22    Build gtlib_3.0.16615
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Fortran Compiler   12.0
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79.546835
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Fortran Compiler   12.0
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1003
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 1,
2012, 1003
   updaternotifications.dll   Adobe Updater Notifications Library
7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102
   WRServices.dll   WRServices Mon Feb 25 2013 16:09:10   Build 0.19078
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Required plug-ins:
   3D Studio 14.2.1 (14.2.1 x001)
   Accented Edges 14.2.1
   Adaptive Wide Angle 14.2.1
   Angled Strokes 14.2.1
   Average 14.2.1 (14.2.1 x001)
   Bas Relief 14.2.1
   BMP 14.2.1
   Camera Raw 8.4.1
   Camera Raw Filter 8.4.1
   Chalk & Charcoal 14.2.1
   Charcoal 14.2.1
   Chrome 14.2.1
   Cineon 14.2.1 (14.2.1 x001)
   Clouds 14.2.1 (14.2.1 x001)
   Collada 14.2.1 (14.2.1 x001)
   Color Halftone 14.2.1
   Colored Pencil 14.2.1
   CompuServe GIF 14.2.1
   Conté Crayon 14.2.1
   Craquelure 14.2.1
   Crop and Straighten Photos 14.2.1 (14.2.1 x001)
   Crop and Straighten Photos Filter 14.2.1
   Crosshatch 14.2.1
   Crystallize 14.2.1
   Cutout 14.2.1
   Dark Strokes 14.2.1
   De-Interlace 14.2.1
   Dicom 14.2.1
   Difference Clouds 14.2.1 (14.2.1 x001)
   Diffuse Glow 14.2.1
   Displace 14.2.1
   Dry Brush 14.2.1
   Eazel Acquire 14.2.1 (14.2.1 x001)
   Embed Watermark 4.0
   Entropy 14.2.1 (14.2.1 x001)
   Extrude 14.2.1
   FastCore Routines 14.2.1 (14.2.1 x001)
   Fibers 14.2.1
   Film Grain 14.2.1
   Filter Gallery 14.2.1
   Flash 3D 14.2.1 (14.2.1 x001)
   Fresco 14.2.1
   Glass 14.2.1
   Glowing Edges 14.2.1
   Google Earth 4 14.2.1 (14.2.1 x001)
   Grain 14.2.1
   Graphic Pen 14.2.1
   Halftone Pattern 14.2.1
   HDRMergeUI 14.2.1
   IFF Format 14.2.1
   Ink Outlines 14.2.1
   JPEG 2000 14.2.1
   Kurtosis 14.2.1 (14.2.1 x001)
   Lens Blur 14.2.1
   Lens Correction 14.2.1
   Lens Flare 14.2.1
   Liquify 14.2.1
   Matlab Operation 14.2.1 (14.2.1 x001)
   Maximum 14.2.1 (14.2.1 x001)
   Mean 14.2.1 (14.2.1 x001)
   Measurement Core 14.2.1 (14.2.1 x001)
   Median 14.2.1 (14.2.1 x001)
   Mezzotint 14.2.1
   Minimum 14.2.1 (14.2.1 x001)
   MMXCore Routines 14.2.1 (14.2.1 x001)
   Mosaic Tiles 14.2.1
   Multiprocessor Support 14.2.1 (14.2.1 x001)
   Neon Glow 14.2.1
   Note Paper 14.2.1
   NTSC Colors 14.2.1 (14.2.1 x001)
   Ocean Ripple 14.2.1
   Oil Paint 14.2.1
   OpenEXR 14.2.1
   Paint Daubs 14.2.1
   Palette Knife 14.2.1
   Patchwork 14.2.1
   Paths to Illustrator 14.2.1
   PCX 14.2.1 (14.2.1 x001)
   Photocopy 14.2.1
   Photoshop 3D Engine 14.2.1 (14.2.1 x001)
   Photoshop Touch 14.0
   Picture Package Filter 14.2.1 (14.2.1 x001)
   Pinch 14.2.1
   Pixar 14.2.1 (14.2.1 x001)
   Plaster 14.2.1
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   Polar Coordinates 14.2.1
   Portable Bit Map 14.2.1 (14.2.1 x001)
   Poster Edges 14.2.1
   Radial Blur 14.2.1
   Radiance 14.2.1 (14.2.1 x001)
   Range 14.2.1 (14.2.1 x001)
   Read Watermark 4.0
   Reticulation 14.2.1
   Ripple 14.2.1
   Rough Pastels 14.2.1
   Save for Web 14.2.1
   ScriptingSupport 14.2.1
   Shake Reduction 14.2.1
   Shear 14.2.1
   Skewness 14.2.1 (14.2.1 x001)
   Smart Blur 14.2.1
   Smudge Stick 14.2.1
   Solarize 14.2.1 (14.2.1 x001)
   Spatter 14.2.1
   Spherize 14.2.1
   Sponge 14.2.1
   Sprayed Strokes 14.2.1
   Stained Glass 14.2.1
   Stamp 14.2.1
   Standard Deviation 14.2.1 (14.2.1 x001)
   STL 14.2.1 (14.2.1 x001)
   Sumi-e 14.2.1
   Summation 14.2.1 (14.2.1 x001)
   Targa 14.2.1
   Texturizer 14.2.1
   Tiles 14.2.1
   Torn Edges 14.2.1
   Twirl 14.2.1
   Underpainting 14.2.1
   Vanishing Point 14.2.1
   Variance 14.2.1 (14.2.1 x001)
   Variations 14.2.1 (14.2.1 x001)
   Water Paper 14.2.1
   Watercolor 14.2.1
   Wave 14.2.1
   Wavefront|OBJ 14.2.1 (14.2.1 x001)
   WIA Support 14.2.1 (14.2.1 x001)
   Wind 14.2.1
   Wireless Bitmap 14.2.1 (14.2.1 x001)
   ZigZag 14.2.1
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
   Mini Bridge
   Kuler
   Adobe Exchange
Installed TWAIN devices: NONE
On Tue, Feb 24, 2015 at 10:29 PM, Benjamin Root Photography <

The scanner of my MX7600 in Windows 8.1 can not do half of what it did in Windows 7. When fixed

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