The screen frozen and all the iphone

my iphone 5s was purchased in December 2013 after 5 months of use and install the latest upgrade of IOS, presents problems with touc screen, the screen freezes and the iPhone in general, then I have to give the button wake up to that is normal, but only sometimes it does, most of the time thinking remains frozen

I already did and did not work, whole problem started after updating to 7.1.1

Similar Messages

  • Accidently enlarged home screen and cant go back to normal screen frozen and cant even swipe on

    Accidently enlarged home screen and cant go back to normal screen frozen and cant even swipe on

    Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose any data by resetting.
    Probably the zoom feature enabled, double tapping with three fingers will bring back the screen to normal size again in that case.
    Turn Zoom on or off. Go to Settings > General > Accessibility > Zoom. Or, use the Accessibility Shortcut. See Accessibility Shortcut on page 139.
    Zoom in or out. With Zoom turned on, double-tap the screen with three fingers
    copied from page 150 of the user guide iOS8

  • IPad started acting up, so I reset and now all I get is the apple icon and I can't even turn it off screen frozen and has been for about 18 hours

    iPad started acting up, would not open books, screens come up that I never touched etc. so I did a reset, the apple icon showed up and has been on now for about 18 hours I can't even turn it off I plugged in in over night but still screen frozen? Any suggestions?

    Hello there, Gina1964.
    The following Knowledge Base article offers some great information for troubleshooting the issue you're describing:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Iphone touch screen frozen and top right corner hot

    Hi, I've seen two posts from over a year ago about this subject, but there have been no resolutions posted.
    I have an iphone 4 and all of a sudden the screen froze and I could not slide it open.  The phone itself is still working (I've gotten text messages, spotify was on, and the buttons work), but the touch screen does not respond to anything.  Additionally, the top right corner (front facing) is hot, I mean really hot (it's the corner with the camera lens) it almost burns my finger.
    Right before this happened, I was going for a jog, listening to Spotify and the phone was probably a little overheated since it's in my pocket while I'm jogging and it's 80 degrees outside, but I've done this before and this hasn't happened.  At one point it let me slide it open, but then the screen did that thing when you delete apps and the icons jiggle and have those "X's" in the corner, but then it wouldn't respond and so I shut it off again.
    I have already "re-booted" twice by pressing both buttons and letting it reboot with the white apple sign, this has not worked.
    Please respond if you know anything to do as I am no longer under warranty, I am an unemployed recent grad and cannot afford to get this fixed!
    Thank you soooo much!

    The fact that you said that it's burning hot on the corner I would call apple support anyways andd see what they say.
    The digitizer could of went out.

  • Touch screen frozen and won't shut off

    What do I do if my touch screen is frozen and I can't shut it off?

    Did you try to reset your device by holding the sleep and home button until the Apple logo comes up again?
    If this does not work, try to connect in recovery mode to restore: http://support.apple.com/kb/HT1808

  • IPhone screen, icons and all gets super sized

    All the app icons, text pic here's is blow up and it's not able to make normal except I turn off and start the mobile. Now it happens more often and severel times a day

    Hey Stevendals,
    Thanks for the question. It sounds like you may have the accessibility feature called “Zoom” enabled. This feature can also be mapped to a triple click of your home button, which may turn it on throughout the day. To disable this feature navigate to your accessibility settings:
    iOS: Configuring accessibility features
    http://support.apple.com/kb/HT5018
    Thanks,
    Matt M.

  • Need to restore iphone5 but screen broke and find my iphone app active but no device registered

    My iphone5 screen recently stopped working (1 year and 3 wks after warranty expired!) and kinda froze so the screen sensor is disabled and is not swiping. Cant answers calls or access anything othe rthan commands via Siri and bluetooth incar/ headphones to play music and make calls.... My network provider advised me to back up and completely restore.  When trying to restore via itunes it asks me to deactivate find my iphone app in settings.  Trouble is i cannot access this due to broken screen/sensor... my phone has its passlock on also so siri will not open settings unless i touchscreen in my pin.
    using my sons phone i tried to locate my phone using the app  find my iphone but it said i was 'offline'  i accidently ended up removing the device from my account (happy clicking) and now icloud.com states no device registered. Grrrrrrrr  and now i can only register device by changing settings on the phone itself.
    I cannot access my phone to change setting so cannot restore. how can i restore factory settings? or even completely deactivate/remove find my phone app.. I tried to delete it from itunes but it still shows im still active but with no device registerd.  i am not sure if its something to do with icloud settings? im not that clued up with iphones despite being an apple customer for  5 years!  
    can anyone suggest an alternative to restore the phone (in hope the screen will work) though i have read other posts and i dont have the random screen freeze... which is related to ios 7 upgrade... but it is permanent.  I reckon I will need Apple to fix the sensory mechanisms inside
    please help as i am having to use a really rubbish smart phone...

    Thanks diesel vdub for your suggestion.... :-) I managed dfu mode which allowed me to reset to factory settings though the screen was still broke. Think I need replacement screen/sensor. No doubt cost me a small foutune to fix!
    Cheers anyway. I hope it works for others with similar problem.

  • Screen frozen and i cant reset it

    alright i unplugged the ipod from the comp and nothing happened. its frozen as a charging sign
    and ive tryed everything
    HELP!!!!!!!! <3333333

    To reset an iPod with a Click Wheel, including:
    iPod mini
    iPod mini (Second Generation)
    iPod with color display (iPod photo)
    iPod (Click Wheel)
    iPod nano
    Fifth Generation iPod (also known as iPod with video)
    Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
    Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
    Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
    If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
    This method really helped me when mine got stuck, it works!

  • Iphone 6 screen freeze and restart

    Hello to all,my iphone 6 64gb is new almost one month,i observed that  lot of times per day screen frozen and also frequent restarts,have you any idea?

    First, reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose any data by resetting, but it can cure some glitches.
    If this does not work, and to make sure that this is not software related, set it back to factory settings, without using any backup data afterwards. Set up the rest of the personal settings manually and test the phone.
    If the phone works as expected, restore from the latest backup. If the problem comes back, the backup data contained corrupt data, causing your issues.
    If it still does not work, this could be a hardware issue and the phone has to be serviced by Apple or an Authorized Apple Service Provider:
    Use iTunes to restore your iOS device to factory settings - Apple Support
    Find an Apple Authorized Service Provider
    iPhone - Contact Support - Apple Support

  • Hello! i forgot my screen password and my iphone become disabled, how can i fix it?

    Please I have a very important information inside of my iPhone 4. I forgot my screen password and after my iPhone become disable. And now I can not open it at all of course. Maybe someone knows how can I fix it? Thank you . My e-mail: [email protected]

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    A
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    7. iOS - Unable to update or restore
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • My messages screen on the iphone 4 is stuck kina like frozen and it wont rotate how can i fix this

    my messages screen on the iphone 4 is stuck kina like frozen and it wont rotate how can i fix this?

    Double tap home button quickly in new row of icons at bottom, tap and hold your Message Icon until the Red Minus Sign appears, tap it to delete from background memory. Then slide all the icons to the right, all the way, see if the Lock Icon is present, if locked, unlock it. See if Message is better, if not, Reset iPhone, hold both home and Power buttons until the iPhone restarts itself, ignore the "slide to power off" let the iPhone restart itself, usually takes about 10 seconds of holding both buttons.

  • My iphone 4s is completely frozen and stuck on the home screen. the sleep/wake button is broken i have no way to turn off or reset my phone.

    my phone is completely frozen and stuck on the home screen, the top button is broken, i have no way to reset or turn off my phone

    Plug ypur iPhone into iTunes then click on restore iPhone that should work. If you have backed your iPhone up to icloud you will be able to restore from your iCloud backup and all of your apps and content will be back on your iPhone.

  • Today I Reset All of the settings on my iPhone 3G.  Now I cannot get it to do anything and all I get is the iTunes connect screen.  I have tried EVERYTHING!!!  What am I supposed to do now?

    Just like the subject line says, I reset my iPhone 3g which  I just bought from a friend for $50.  The device worked just fine and then I performed a complete reset on the phone.  The one that says it may take up to two hours...  Well I left and came back about 8 hours later.  I pressed the Home button to view the screen and I now see that my phone is "locked" and I can only make emergency calls.  There was no cell service before but I was still able to browse the phone and use it's features. 
    Now I can do nothing with the phone, I have tried to force it into recovery, I have performed both the soft and hard resets and I am at a loss.  I have always been against anything Apple as an IT Professional and now this reaffirms why.  My EVO from HTC (Linux based) has never had one single problem and I have rooted it, flashed a new ROM and flashed a new Kernel. 
    The iPhone was not even Jailbroken or unlocked.  And to make it all worse, the only language that it displays is Spanish?!?!  ***???
    Why didn't the iPhone tell me that it was going to ruin my device and change the default language to Spanish instead of simply stating it would take two hours? 
    I have worked on this phone all night, now I'm out of $50 and was going to sell this on eBay for an easy $250.00.  What the heck is wrong with this POS?  And why won't Apple offer any support without having to pay them?  If I pay them for support and then they can't get it to work then what?  I'm screwed their too?
    There is nothing left to do but smash this thing, I wish I would have never bought it, and I even wasted $20 on a new home/car charger for it.  I'm so mad I can't hardly stand it.  This is why I ONLY use ANDROID based devices and I recommend that you ALL do the same!
    But, if anyone can provide any insight into this issue it would be much appreciated.  It's just not fair that it sits with this stupid "connect me to iTunes screen" yet does nothing. AHHHHHHHHHH!
    Please HELP ME SOMEONE!!!!
    By the way, I have tried ths on my Windows 7 PC and my XP laptop.  Same result.  iTunes and the computer will NOT recognize the device in any way no matter what mode I start the phone in.  It just refuses to work. 
    PAinguIN

    - Try here:
    iOS: Not responding or does not turn on
    - If not success and you can't turn the iPod fully off, let the battery fully drain and then try again.
    - Time for an appointment at the Genius Bar of an Apple store.

  • TS3694 I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?

    I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?

    I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
    As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
    I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
    As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue.

  • My IPhone 5 will not turn on, I had a new screen I stalled, all working great, the next day I was flying so turn off the phone and since trying to turn back in again,,, I receive many lines of white text stating incorrect shutdown please help

    hhello, please help if you can,,,
    i had a new screen installed, everything working fine, as was using the phone, the next day I was flying so turn off the phone in the usual way...
    oon arrival turned the phone on, received a slow acting black background with the apple sign visual, but never moved from that......... So tried a reset still the same just left looking at the apple sing in the middle if the screen,makes it there for 5 mins but still never turn on completely,,,,,
    again I tried,,,,,, again I tried a reset, then started to received lines of white writing, about 4-5 lines slowly like it was being typed, which stateed INCORRECT SHUTDOWN, ????????? then took out my MacBook air, to connect to ITunes to see whaypt I could do,
    i tunes did not find the phone as would normally so opened ITunes manually, still did not find the Iphone,,,,,
    Any Ideas please, as it is useless stuck in the drawer, I am an apple user, an quite knowledgable having other Iphine 5, IPad air and Mac,,,,, I am stuck,,,,
    PLease Help,my hank you in advance

    SharmFarm wrote:
    Good ev Ning Mario49    firstly I would like to say a great thank you for your attention to trying to help me,,,,,    i have looked at the links and will try everything stated first thing…
    Hi Mario,,,,
    I tried everything in your reply,,, thank you again,, I had done that once before and all was working great,,
    I have just now tried the Reinstall via iTunes, about 20 into the download, the iTunes logo on the phone disappeared, and the Apple Logo appeared again,,, I waited until the iTunes stated that the download had finished, and the install was in progress,,,
    Nothing happened, still the Apple Logo was visual on the screen, iTunes never recognised the phone which it was on my iTunes account previously,,,
    Still just a bunch of lines, maybe 5 or 6 so small writing,, I personally can not read what it is telling me, someone said it reads, incorrect shutdown,,,????????
    Please advise,???
    I am now at a loss,,, I really became excited when I saw the iTunes icon after putting the phone into restore,,,???
    Thank you again
    D

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