The screen is black, no apple icons at all

Hi, I have restored our iTouch at least 3 times, but this time it appears in the source list in iTunes, but the screen on the Touch is completely black. The source list sees the Touch, and the battery is fully charged, but I can't turn it on. I have tried everything, reset, restore,
I got nothing....
Anyone else having these problems, and what can we do?
Thanks for your help, so frustrating!!!!

ehm ... this may be a stupid suggestion, but it just sounds as if your ipod was sleeping. you have to hit the little button at the top of the ipod (on the left) to wake it up ...
if that doesnt work send it back, because it sounds like a faulty ipod.

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Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
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See Unable to Update or Restore > http://support.apple.com/kb/ht4097
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http://support.apple.com/kb/HT1808
Try this step and if you cannot get your device into recovery mode there is a chance you have a hardware failure and you need to call apple to see what service options you have.

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Carolyn Samit wrote:
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The screen is black, no apple icons at all

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