The screen is black, vibrates and will not let me off
the screen is black, vibrates and will not let me off
First try reseting your phone by holding down the home and lock buttons for about 10 seconds. If that doesn't fix your problem take it into an Apple Store to have it serviced.
Similar Messages
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On my touch I have an iCloud backup message asking me to check my settings, when I click on settings nothing happens and the screen goes black. It will not allow me to turn my touch on or off. What should I do to rectify this?
Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
I bought an iphone 5s free, I try to configure the network lte ANTEL Uruguay and will not let me.
How I can do?
thanksWhat happens when you insert the SIM card? Where did you buy this iPhone 5S? Are you sure it is not already locked to a carrier?
According to Apple, ANTEL is not a supported carrier in Uruguay - http://support.apple.com/kb/HT1937 -
I want to connect my iPhone to my macbook to backup all my photos but it just vibrates constantly and flashes the trust computer question over and over.
Any help would be great.Talked to AppleCare and it's most likely the fact that my MacBook has 3.0 USB ports and my non official charging cable can't support that. So yeah, I'll try a new cable, hopefully that's the fix.
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please can anyone help ? i have just installed an update from my settings on my iphone 4 within a minute i had the icon for ''connect to itunes ''??
now my phone wont let me do anything ??
i connected it to my laptop and now it says i have to restore it back to factory settings ?? i will lose media and data ?
does this mean i will lose all my photos if i click on continue ?It means that you have already lost all the info that was on the phone. If you backup regularly you can restore from that backup. If you do not backup regularly your data is gone.
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I didn't know this is where you put the problem but the question is the title
ive got the same problem, my wont connect either it just loads half way then freezes at this -
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i need help uninstalling and reinstalling the facebook app it froze and will not let me delete
Close Frozen app
Hold sleep button until ON/OFF slider appears. Let go of sleep button and ignore slider and hold home button until the app closes -
After unplugging my phone from being charged all night, the screen went black and will not let me do anything including turning it off. please Advise. Thanks
press and hold the home and power buttons until the Apple icon is displayed, then let go.
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Decided to update iphone 4 to ios 5.1 and mid update it froze and the screen is black. Phone does not respond to any combinations of home and power buttons, when plugged into computer it does not see it is plugged in so I cannot restore or anything. Looks like the screen is on it's just unresponsive and black obviously. Has anyone had this problem? I was updating via wifi right in front of my router and my computer.
Spoke to a "senior advisor" in the Apple TV department. Her suggestions: change channel in router to minimize/eliminate wifi interference from other users; move router away from any metal - i.e., DVD player, phone modem, etc.; keep router away from wireless 2.4 gH phones, which are "notorious" for crashing wifi routers. So she confirms that the problem is one of connection to router suddenly dropping out.
My own feeling is that none of these fixes will do the trick, because it seems pretty clear that there is a hardware component here - the timing of the drops seems like an overheating issue. It takes 35-40 minutes for the box to warm up enough for the first drop; then each consecutive drop happens quicker than the one before, as it heats up more. Each time it drops, its tiny brain gets a little more scrambled; last night it finally wouldn't start up again at all.
My suggestion is that everyone who is experiencing this problem, please call Apple tech support and ask to speak to a senior advisor in the Apple TV department. Make them aware of this problem! -
My iPad screen went black suddenly and is not coming back on. However i can still hear sounds when there are notifications but nothing comes on the screen. It remains blank. What is the problem? I NEED ASSISTANCE A.S.A.P!!!
Try Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
My lock screen is frozen! It will not let me slide to unlock or touch the screen at all. I can't power it down either because the lock button is broken. A friend of mine said I might need a new Digitizer? Is there anyway I can avoid that? Pleasae Help!
I am having the SAME exact problem! Except instead of lock button broken it's my home button so I can't do the whole "put in recovery mode" deal. My screen only says "tap the home button 3 times" and it has my screen locked until I hit the home button but since it is broken I can't get in my phone at all. I have all of my work info in my phone so I'm screwed and can't get any help. PLEASE let me know if you find a way around this...!!!
Thanks! -
i have connected it to itunes like i was told to do and it wont do anything because its locked with a passcode and its frozen on the lock screen and will not let me enter myt passcode and after a while it just shuts off, it has been doing this for almost 48 hours. I was told to hold the home button and power button to shut it down and that I could then restart it and it would work... Nothing has helped, What can I try???
Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
If that does not resolve, restore the device via iTunes on the computer.
If all else fails, take the device to Apple (or whomever provides support in your country) for evaluation and possible replacement. -
iPhone 4s will not turn on, a screen shows up telling me to connect to iTunes to restore and update to iOs7, but when I try to restore error 2001 comes up and will not let me restore. I still cannot turn my phone on. None of the troubleshooting tips work, help??
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process.
FollowTroubleshooting security software issues to resolve this issue.
In rare cases, these errors may be a hardware issue.
If the errors persist on another computer, the device may need service. -
My iMessage screen is locked horizontally and will not rotate. When I access the camera through iMessage it will not rotate either. Any help with this will be very much appreciated.
Hi MikeyGway,
If you are having rotation issues on your iPad, you may find the following articles helpful:
iOS: Screen does not rotate
http://support.apple.com/kb/ts3805
iPad: Understanding the side switch
http://support.apple.com/kb/HT4085
Regards,
- Brenden -
I have an iPhone 5, and when i try to set a picture as my background it super enlarges it and will not let me shrink it down to the size it needs to be. help
Hello Tholc
The reason for that is the screen motion that is enabled. With certain photos and how they were taken, they will be zoomed in so that there is no black space on the photo.
iOS 7: How to reduce screen motion
http://support.apple.com/kb/HT5595
Regards,
-Norm G.
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