The screen is frozen

My son has a 3g i touch and a few days ago the screen froze.  I have tried holding down top and main button and syncing, but it has not changed.  Any suggestions?

Press command + option + esc keys together at the same time.
Wait.
When Force Quit window appears, select the application if not already.
Press Force Quit button at the bottom of the window.
Wait.
Application will quit.
If this does not help, press the power button for 7 or more seconds.
Computer will shut down.
Restart.
http://support.apple.com/kb/HT3411

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