The screen is frozen
My son has a 3g i touch and a few days ago the screen froze. I have tried holding down top and main button and syncing, but it has not changed. Any suggestions?
Press command + option + esc keys together at the same time.
Wait.
When Force Quit window appears, select the application if not already.
Press Force Quit button at the bottom of the window.
Wait.
Application will quit.
If this does not help, press the power button for 7 or more seconds.
Computer will shut down.
Restart.
http://support.apple.com/kb/HT3411
Similar Messages
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How can I reboot my Touch when the screen is frozen and I cannot use the "slide to power off" feature?
Next try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
i didn't close my mac air down properly and when i tried to use it, the screen was frozen. I turned it off and restarted it, and the grey screen with the apple logo appear and the circle just keeps spinning. Can you advise?
Try resetting the SMC
Intel-based Macs: Resetting the System Management Controller (SMC) -
Ipad mini screen is frozen. Message says Not Enough Storage. Cannot be backed up ect. problem is I can not enter settings to manage storage or even turn the device off. the screen is frozen and will not allow me to do anything. Anyone got any ideas?
OMG!! Thank you, Thank you, Thank you! I did what you suggested and it worked! I know nothing about this stuff. You made my day!
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Tried restoring my iPhone 4s iTunes said it couldn't restore it and now iTunes won't recognize it and the screen is frozen on the plug into iTunes message
iOS: Unable to update or restore
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I tried synching my phone to apply an update, but the screen has frozen with the itunes symbol. Is there a way I can unfreeze the screen, can anyone help please?
http://support.apple.com/kb/HT1808
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I went into a web page I must have left My Ipad in the web sight when I went to use it again the screen seems frozen. Anything I do I can't get a response. Please help
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
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Why does my MacBook pro keep beeping 3 times. The screen is frozen.
Like my MacBook Pro keeps beeping 3 times and pausing for 2 seconds. The screen is frozen. How do I fix this and what is going on?
That is a RAM issue, do you have any spare ram you can swap to confirm? Possible causes:
a ram module going bad
installation of incompatible ram
your ram may have become dislodged
I would suggest:
- removing all ram from your MBP, and reinstall it to see if that helps.
- if you recently installed new ram, remove it, then restart the computer with the old ram to see if this helps. -
The screen is frozen while installing software updates. Say about 2 minutes and it has been more than hour. How can I cancel or do something about it? Is it ok to unplugg it? Please advise.
Really?
Is there no other option? No magic key combo that brings up a secret menu?
My imac just froze during a software update install and I too do not know what to do. -
I have carried out a restore on my iphone3gs and now the screen as frozen, the apple picture is showing and the sun dial timer but it wont do anything
You can call AppleCare and request a replacement set of the original DVD's that shipped with the computer for a nominal charge. You will need the serial number (look on the bottom of the stand) and a credit card. Click the AppleCare Contact Info link. Without knowing which iMac you have it's very difficult to say if a new SL disc would work or not.
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My iPod shows emails but the screen seems frozen
My iPod will not allow me to open emails or delete them. The screen seems frozen and touching it to open an email, edit etc., does nothing at all. I use my iPad to access emails and this activity is picked up on the iPod, but If I tap on an email to open it, nothing happens at all. Mail works okay as do other functions. Any suggestions greatly received.
Thank you
Tony BrockettTry:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>Mail and turn off and then back on the accounts
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I attempted to install iOS 7.0.2 on my iPad (3rd gen). The screen has frozen. Have tried resetting and restoring (via iTunes). Error mssg says that my iPad cannot be restored. Now what do I do?
Hi there hhcd92!
I have an article here for you that can help guide you through troubleshooting this situation:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
My iPhone 4 is not working since I upload the ios7 software. The screen is frozen iTunes with an arrow from a plug (as if asking me to sync with my computer, which I no longer have). Cannot turn phone off.
Restore.
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I have 47 emails in my inbox, but when l open mail App the screen is frozen & no emails are visible. Can anyone offer advice?
On you iPad, force close all the Apps in the multitask window.
Follow these steps to force an app to close:
From the Home screen, click the Home button twice.
Tap and hold on the app.
When it starts to jiggle, tap the to close it on eby one until all cleared
Now do a Soft reset of your iPad:
Hold both Home and Sleep button for around 10secs until you see the Apple logo then release. After it returns to Home screen, check and see if this resolves the issue. -
I need some help with my ipod-the screen is frozen on do not disconnect
this morning i went to sync my ipod with itunes to update it but when i plugged it in to my computer it said do not disconnect but the screen froze before it even connected to itunes.... now the screen is frozen on do not disconnect and the ipod won't even turn off. anyone have any suggestions?
Try Resetting your iPod. Toggle the hold switch off and on a few times then hold down the MENU and SELECT (centre) buttons for five or ten seconds until you see the Apple logo appear then the menu button to go to the normal display: iPod isn't responding it appears to be frozen
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My ipad 2 16GB says your device does not have enough memory to support this function and the screen is frozen, what happened and what can I do?
Try a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
Also, See Here > 'Not enough free space' alert when trying to sync
If no joy... Try a Restore...
1: Connect the device to your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode
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