The screen of my ipod 5th generation broke what can I do?

the screen of my ipod 5th generation broke what can I do?

You'll have to get it serviced, contact Apple Support or visit an Apple Authorized Service Provider or Apple Store next to your place.
Apple - Support - Service Answer Center

Similar Messages

  • How do i get the screen on my ipod 5th generation fixed

    My daughter dropped her iPod 5th generation and now the screen is shattered. How and where can I get this fixed?  I don't know if I have any kind of warranty. Please help

    Apple will exchange your iPod for a refurbished one for $99 for 16 GB one and $149 for the others. They do not fix yours.
    Apple - iPod Repair price              
    Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar 
    The following will void the remainder of the warranty
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the screen yourself if you are up to it
    iPod Touch Repair – iFixit

  • I tried downloading the iOS8 to my iPod 5th generation and when it finished downloading it shut down completely and it said there was an error and no the iPod is in recovery mode. What can I do to restore it and update it? Please, I need help.

    Hello,
    I recently tried downloading the IOS8 to my iPod 5th generation and when it was almost done the computer said there was an error. Right after that, the iPod shut down completely and now it's on recovery mode. I plugged it in and it said that I had to restore it and update it so I could use it again but it doesn't let me. What can I do? I even did a backup before the update.
    I really need help.

    What happens when you connect to computer and restore via iTunes?
    Without knowing that:
    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Hello everyone I touch the screen of my iPod fourth generation what can? I do?

    Hello everyone I touch the screen of my iPod fourth generation what can?

    Was something lost in the translation? I can touch the screen of my iPod too.  That is how you use a touch-screen device like the iPod.
    Please clarify your problem

  • The screen of my iPod Touch is broke

    Hello. The screen of my iPod Touch is broke. How much will the price to repair ? Thanks.

    Apple - Support - iPod - Repair pricing

  • Given an older ipod , 5th generation and 30GB, can't restore

    I was given an older iPod, 5th generation 30GB, I can't reset or restore it using windows 7 based computer even with the most current iTunes download. Is anyon e else having trouble resetting older iPods with windows or is their something wrong with the iPod itself. And if there is a problem with the iPod, does anyone know the approximate cost to get it repaired. I can't get anyone at Apple to tell me anything without it being looked at by a 'Genius' first. I don't want to waste my time driving an hour each way to an Apple store if I would better off just buying a new one. Any help would be greatly appreciated.
    Here's more information on error message, it just says 'unknown error' and won't go into disc mode.when following the '5 R's' in technical support.

    Zac henderson wrote:
    ...Couldnt restore ipod, error code (9) " ...
    Try here  >  Configure security software

  • It looked like a small bug going up and down on my screen then it stopped about 12 o clock a quarter of the way from the top, now it seems to be burned in to the inside of the screen, anyone seen this before?  And what can be done about it,  macbook pro

    I have what looked like a small bug that ran up and down the screen and then sudenly stopped in center upper half of screen and now appears to be burned in to the inside of the screen, anyone had this probelm before and what can be done about it?

    Thanks for the suggestion, the next step was to call Apple, who gave me a claim number, which I discovered you must have to get anything done with them.  They refered me to a Apple store or repair center, after some reseach took it to the Computer Store in Mobile, Alabama and they were excellent.  They took pictures of the screen with bug submitted it to Apple who denied the claim but they kept kicking it up to the next level and finally Apple agreed to sent new cover.  The Computer Store had the cover the next day, they changed it out and now I am bug free.  If your in the area of Mobile Alabama you can feel good about getting help from the Computer Store.  For the two folks that responded to my note, Thank You, good comments and good advice.

  • The screen on my iPhone 5 is broken, what can I do??? My AppleCare is still effective.

    The screen on my iPhone 5 is broken, what can I do??? My AppleCare is still effective.

    In some cases, theGenius Bar at the  Apple Store can replace the screen on the iPhone 5.  Don't attend the reservation under the notion that what I wrote is a guarantee.  Assume that your device will be replaced and make a backup prior to your visit.

  • HT1349 The screen of my Iphone 5 crashed. What can I do?

    The screen of my new Iphone 5 crashed. Can I change it? How much would it cost?

    You can work through the remaining five 5 R's of troubleshooting.
    http://www.apple.com/support/ipod/five_rs/
    It might also be a good idea to let the iPod's battery fully drain. Then charge it back up and restore it once more in iTunes.
    Otherwise, it's likely a hardware issue with the iPod's LCD display, meaning you'll need to take or send your iPod in for service either via Apple or a third party repair service. Here is Apple's repair pricing.
    http://www.apple.com/support/ipod/service/prices/
    Note that they don't actually repair the device, but exchange it for one of the same generation, model, and capacity.  A third party service will actually replace the damage part for a little less.  Google "iPod screen repair" and you should get a number of results to work with.
    B-rock

  • The sound of my iPod 5th generation is no longer working

    The sound of my iPod touch 5th generation is no longer working. I did not drop it or anything like that. I just noticed that the sound was no longer working but when I plug in my headphones I can hear the sound perfectly. I called Apple today and they told me that I still have a 19 day warranty, they also scheduled an appointment to see if they can replace the iPod. My question is what are the chances of my iPod getting replaced? And if there is something wrong my iPod will they replace?

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
    Try the following to rule out a software problem
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar
    If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price                  
    A third-party place like the following will replace the jack for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the jack yourself
    iPod Touch Repair – iFixit

  • Would  it be more expensive to replace the screen on my iPod nano generation 6 or purchase a new one?

    Today I dropped my sixth generation iPod nano which cracked the screen, and my "Apple Care" has runout. Would I be better off purchasing a new iPod or having the screen replaced by a Springboard Apple Specialist.

    AppleCare does not apply to accidents, so it would not have helped.
    You can get an Apple Certified Refurb iPod nano (8GB) for $99, which has the same one-year warranty as a new one.  And it looks new.  You'll have to get a quote from your repair specialist and decide if it's an economical repair.

  • I just bought the a iPod 5th generation and I can't delete my email it keeps down loading back on my inbox over and over it's very annoying what can I do to fix the problem I've reset my mail and it still keeps down loading over and over what can I do?

    I just bought the 5th generation iPod my email keeps downloading over and over when I go to delete my email what can I do I've even reset my email and it still keeps doing the same thing it's annoying what else can I do to fix the problem?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    -Delete the account from the iPod and reenter the settings. I do not know what you mean by "reset my email ".
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             

  • How do you play YouTube audio with the screen off with iPod 5th gen?

    I used to own a 2nd gen iPod touch, which ran on an ios 4.2.1 system, that allowed me to play YouTube with the screen off. Ever since I got iPod 5 which came with ios 7, let's say I am kinda still getting the hang of how everything works. I still would like to play YouTube while the screen is off, but seem to not know how. Does anyone know how to solve this problem? It's running on ios 8, so if you could help me with this, I would gladly appreciate it!

    Hi there, you can download itube, it's in the app store, and that allows you to save youtube videos for offline play. Also, you can play youtube audio with the screen off, even without a third party app. Click on a video. When it's playing, press the lock button. Press it again, to wake the device up. You should see your video on the front of the display, with a play button. Click it, and it will start playing even if the device is off. Hope I helped, ~Samuel.

  • I can use my Ipad and I husband Ipod 5gen with the new version 11 but cannot use MY own Ipod 4th generation.  What can I do.  I try everything written in the help section.

    I upgrade to I Tunes version  11.0 (163) today and since this «upgrade» when I connected my I Pod (4th generation) I tunes open, the screen sayind conected on my I pod is on but my I pod will not synchronysed neither will it appear on the bar or the left column.
    My I Pod work very well, I do not want to change it yet. It was working very well with the previous version of Itunes.
    What can I do?  I try everything written in the help/ support section. (reinitialisation, etc..)

      Model Name:          MacBook
      Model Identifier:          MacBook6,1
      Processor Name:          Intel Core 2 Duo
      Processor Speed:          2.26 GHz
      Number Of Processors:          1
      Total Number Of Cores:          2
      L2 Cache:          3 MB
      Memory:          2 GB
      Bus Speed:          1.07 GHz
      Boot ROM Version:          MB61.00C8.B00
      SMC Version (system):          1.51f53
      Serial Number (system):
      Hardware UUID:          33F11070-FB1E-5288-9710-272425BC5B69
      Sudden Motion Sensor:
      State:          Enabled
      Is that what you needed?

  • Hi, I have a problem with my ipod 5,does not turn the screen, and it is talking a lot, what can I do?

    Hi, I Have problem with my ipod 5, what can I do?
    It is talking and does not turn the screen with my finger!

    sounds like a hardware failure.  Return the phone to Apple.

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