The screen on my 8gb Creative Zen is distorted and unreada

I have used the reset button, reformated the player and reloaded the firmware (.2.0). Nothing seems to work. Any suggestions?

Looks like you have a defecti've Zen. Contact Creative.
This is my canned statement: There could be a million things that could go wrong with your Zen player so you will not be the FIRST or LAST to have a problem. Keep in mind, there are many, many others that have a Zen with no problems whatsoever. Things happen, but Creative is there to help. Contact them!

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