The screen on my Iphone 3gs is showing a usb plug and a picture of itunes with an arrow pointing to itunes
I have a iphone 3gs and it will not turn on. all it's showing is a picture of a USB plug pointing up to a picure of Itunes. what can i do to fix this
Plug your phone into your computer via USB that came with the phone.
Similar Messages
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can someone help with the new software update? It has my phone froze
http://support.apple.com/kb/HT1808
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the screen of my iphone 3GS has permanently zoomed in.. i tried tapping it twice but it didnt work. any one knows how to zoom it out?
Double tap with THREE fingers to turn zoom off. Then go into Settings>General>Accessibility and turn it off for good.
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Sometimes the screen on my iPhone 3GS randomly enlarges so I cannot see or manipulate the touch screen controls. Anyone know what causes this?
Double tap with THREE fingers to turn zoom off. Then, go into Settings>General>Accessibility and turn it off for good.
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HT201407 my iphone 3gs is showing a usb sing that i should connect to my itune
my iphone 3gs is showing a usb sing that i should connect to my itune
sounds like your phone needs to be restored with itunes, what where you doing before this started happening
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I plugged my iPhone 4 into my computer with the USB charger cable, and the screen went blank and came up with a picture of the usb cable with an arrow pointing to iTunes....Can anyone help get this fixed????
Connect your iPhone to iTunes and restore or follow the prompts.
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A USB plug picture is on my screen with an arrow pointing to ITunes. When I connect the Ipod to my computer, it is locked and is asking for
a security code. I do not know the security code.Place the iPod in recovery mode and then restore it via iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
I was attempting to update iphone 4s today, laptop went flat during the last stages. The iphone now only displays USB cord, with an arrow pointing towards iTunes emblem. iTunes will not accept/read the iphone. HELP??
If you have the latest version of iTunes you should not have to download the ipsw file separately as jalp suggests. iTunes will download it automatically.
This error (9) most often means that your antivirus or firewall (or router) is blocking access to Apple's servers. In rare instances it can also mean that the phone was hacked (or "jailbroken") to unlock it. If this is the case you must do a DFU restore, not Recovery Mode, as follows:
Reboot your computer
Disable your antivirus and firewall. If you has Kaspersky you may actually have to uninstall it, as it can never be turned completely off.
Connect the USB cable to a USB port directly on your computer, not to a hub. DO NOT connect the other end to the phone
Disconnect all USB devices except for mouse, keyboard and iPhone cable.
Launch iTunes
On the phone hold the HOME and SLEEP buttons at the same time for EXACTLY 10 seconds, then release the SLEEP button but continue holding the HOME button. The screen should be black. If it has an Apple logo this means you held both buttons too long. Release the HOME button and do it again.
While holding the HOME button connect the free end of the cable to the phone.
After a short while iTunes should recognize a phone in "recovery mode" (iTunes doesn't know the difference between DFU and Recovery modes, but the phone does)
Release the HOME button and don't touch the phone or the computer until the process completes or you get an error message. Ignore any displays on the phone.
If the error recurs the phone was probably messed up when it was hacked. This is not a hardware problem, or if it is, it isn't one you can fix.
You can try repeating these steps with a different computer and a different cable. If that fails also the phone is probably not repairable. -
I installed the latest update to my iphone 4 and now all I have is a display of the white usb cord with arrow pointing to ITunes with a clue circle with the musical note in it displayed. I can't access my phone at all. I tried calling it and it says unavailable. I don't know how to restore it...it says it is in recovery mode but when I try to recover, it says no iphone found.
I have no idea how what to do to restore my phone. It's fully charged.
GRRRRPut the device in DFU mode (Google it) and restore.
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I am trying to upgrade to lastest release. It seems to have stuck because I have an image of he power supply plug with an arrow pointing to the iTunes on the screen. I have never seen this and want to reboot or restart or something. Anyone help?
I have this very same problem, have you gotten any thing to help? I hit update on the iPad and then it froze...rebooted and got the screen you described.
"I am trying to upgrade to lastest release. It seems to have stuck because I have an image of he power supply plug with an arrow pointing to the iTunes on the screen. I have never seen this and want to reboot or restart or something. Anyone help?"
Message was edited by: rfdeaton -
One of my users let his wife use his iPad 3 and now the device is forzen with the itunes icon appearing on the screen along with the USB charging/interface cable with an arrow pointing to the iTunes icon.
How do a reset the device or clear the message?
BillyDOhMyPizzaPie wrote:
...the device is forzen with the itunes icon appearing on the screen along with the USB charging/interface cable with an arrow pointing to the iTunes icon.
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps... -
White dot appearing at the screen of my iphone 3gs
there is a very tiny white dot at the slider of my iphone screen, and i do not know the problem... can anyone pls identify the problem for me and provide me with a solution? is it a dead pixel? i juz got my iphone 3 days ago.
nachdenki wrote:
you won't get an exchange for a single stuck/dead pixel, so I guess you have to live with it. I mean you can try, but no company except nintendo exchanges a single dead pixel as far as I know.
sure you can, I did. I would book a "genius" appointment and see what they say. -
Parts of the screen on my iphone 3gs do not respond when touched
Parts of the screen on my i-phone 3gs do not respond when touched. Most of the screen works fine, there is just a section along the bottom that doesn't respond.
This explains how to troubleshoot touchscreen response and what to do if you can't fix it: http://support.apple.com/kb/TS1827
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Now my iPhone is non-functional and only shows the chord pointing to the iTunes logo.
What do I do? I'm not sure what happened to make it lock or to get the "Recovery" message.
Please help...Either the iPhone has crashed in some way to cause it to corrupt badly enough to need restoring to work (either hardware issue or software corruption) or it has been connected while holding down the Home button.
Try resetting the handset (Hold Home & Power together for 15secs until Apple appears) and if it still goes back to recovery mode it means there's a major software issue or a hardware fault -
My iphone is showing a screen with an arrow pointing to itunes....it will do nothing! HELP
Slight correction....the image is a usb plug pointing to the itunes logo. It also does not show up on the itunes page as it normally does. (Note: I did try going through the trouble shooting section of iphone....but shutting it off and on DOES NOTHING to change the image shown or function of the phone. It seems to be LOCKED up. HHHHHEEEEELLLLLPPP....PLEASE!!
Have you tried plugging it into your computer? It wants to be restored with iTunes.
Hope you've been syncing and backing up on a regular basis, because in the state it's in now, anything that was on it is gone.
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