The screen on my iPhone turned into an xray like display. With the assistance from Apple Support, I Upgraded the software version. But still did not resolved the issue.

Probably a setting. Look at the manual.
iPhone User Guide (For iOS 4.2 and 4.3 Software)

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Since updating to iOS5, the delete buttons on all my apps are missing. I did a hard shutdown, but that did not resolve the issue. Would appreciate any suggestions to restore this feature.

Since updating to iOS 5, the delete buttons on all my apps are missing. I did a hard shutdown, but that did not resolve the issue. Would appreciate any suggestions to resolve this issue.

There is No Pre-installed Youtube App in iOS 6.
http://itunes.apple.com/app/youtube/id544007664?mt=8

HT1386 I copied my my iTunes music from an old computer to a Macbook Pro, but it did not copy the playlists on my nano. How can I transfer the playlists and their content from the nano to the Macbook

I copied my iTunes music from an old computer to a new Macbook pro but it did not copy the playlists that are on my Nano. How can I copy the playlists and their content on the nano to the Macbook? If I automatically sync the nano from the Macbook, will it scrub the content and existing playlists on the nano?

You need a third-party program like one of those discussed here:
https://discussions.apple.com/message/2901170#2901170

HT1386 Recently Itunes updated on my computer and I have not been able to sync to my Iphone 4 since. Anyone else have this problem? I even uninstalled and re-installed Itunes and it still did not fix the problem.

I cant figure out how to fix this, I cannot add or delete songs from my Iphone. hellllp

If your iPhone no longer recognized by iTunes - not available under Devices in the iTunes source list when connected, check this link.
http://support.apple.com/kb/TS1538

The screen of my iPhone turns yellow~!why?????

The screen of my iPhone turns yellow~! Why?????
I want to change another one! But apple said no!!!!
I am very angry!!!!!!!!
The screen is too bad!!!

Try a reset: hold down the home button along with the sleep/wake button until you see the apple, then let go. (No data loss)

HT4061 The screen of my iphone turned to blue and then shutted down. And it couldn't power on for few days.

The screen of my iphone turned to blue and then shutted down. And it couldn't power on for few days.

Try this First... No Data will be Lost..
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
More > Frozen or unresponsive iPhone

My mac hung up while installing an update. It took hours and still did not complete the update. I restarted my mac. Upon turning it back on, a wheel has been spinning on a grey screen. I tried to reinstall OS X from utilities, but encounter an error. Why?

My mac hung up while installing an update. It took hours and still did not complete the update. I restarted my mac. Upon turning it back on, a wheel has been spinning on a grey screen. I tried to reinstall OS X from utilities, but encounter an error. What do I do?

Hey Manaskala,
First point of call on all grey screen issues is the following:
http://support.apple.com/kb/TS2570
Given this issue has appeared after a software update, I'd advise you do the following instead though:
1. Get an external hard drive, with enough space to put the entire hard drive of your Mac onto. Make sure you've safely copied any data you have off of it, as the next step will erase it.
2. In the recovery HD of your machine, use Disk Utility to format you EXTERNAL hard drive with the partition table as GUID, and the format as Mac OS Extended (Journaled).
3. Get out of Disk Utility, and click Reinstall Mac OS X.
4. When asked where, choose to install onto your external hard drive.
5. When the download and installation is complete, your Mac will reboot into a clean fresh setup screen. Make your user account an administrator, and make up a name and password; I use 'Test' and 'test'.
6. Your machine is now running from the external hard drive, not the internal hard drive, so don't be alarmed when you don't see your files.
7. Open the finder, you should see 'Macintosh HD' in the sidebar. This is the internal hard drive of your computer.
8. Open Macintosh HD, and copy out the following folders into a new folder on your desktop:
-Users.
-Applications.
-Library. (This only needs to be done if you use 3rd party software that saves things in the /Library, do a quick google and see if it does e.g. Photoshop, Protools).
9. When these have copied (it'll take quiet a while), you can now use Disk Utility to erase your hard drive. Don't erase Macintosh HD but the ENTIRE hard drive on the inside of your Mac, and as Thomas A Reed mentioned, there was likely an existing issue on your HDD so please go to Security Options and choose 'Zero Out' before clicking erase. This will rebuild the partition table which was a possible cause of the failed update.
10. Reboot the machine holding 'Option', go to recovery HD.
11. Choose 'Reinstall Mac OS X', this time onto your INTERNAL hard drive.
12. When this is complete, make another admin user called test and password test, like you did last time.
13. Run Software Update from the  menu of your Mac.
14. In the Finder, you should see your external Hard Drive. open it up, inside that you should see your desktop etc, and on the desktop will be your folder containing Library, Applications and Users.
15. Go to Finder up next to the  and choose File -> New Finder Window.
16. In your second finder window, open up Macintosh HD (through the Go -> Computer menu), and go to your Users folder.
17. Open the Users folder in your first finder window, and copy your user folder (has your name on it) into the second user folder (the one inside Macintosh HD).
18. This might take a while.
19. When complete, go to System Preferences -> Users and Groups and unlock the padlock.
20. Click the '+' sign, and make a new administrator user.
21. Now, the fun bit. Note the name of your user folder you copied, e.g. 'Nathan', containing all of your stuff. Note the difference between your user folder (has your name on it) and the Users folder (contains YOUR user folder, guest folder and shared folder).
22. Make the ACCOUNT NAME of your new adminstrator user the EXACT name of your user folder (normally lower case and without spaces), this is case sensitive folks. Your full name can be whatever you want, usually your full name.
23. Then click create. You should be informed that a home folder with that name in it already exists in the Users folder, would you like to make your new account from that folder? say YES!
24. When this is complete, log out of the Test user, log into your new account we've just made, all your stuff should be there.
25. ???????
26. Profit.
There's a few little bits that may need to be cleaned up afterwards, applications folder from your external hard drive should replace the applications folder on your internal hard drive, if the previously mentioned /Library folder contained important goodies then that should replace the /Library folder on your new Mac.
Hopefully that will help you out, straight after that is done make sure your stuff is there, erase your external hard drive and turn on time machine!

Stupid Question :) I took some video on my iphone but I did not flip the phone horizontally - have I screwed up the sizing and it will never import into imovie to edit it?

Stupid Question I took some video on my iphone but I did not flip the phone horizontally - have I screwed up the sizing and it will never import into imovie to edit it?

You can do this using Quicktime Pro 7:
Open MOV file in QT Pro (QT 7.6.6)
Window -> Show Movie Properties
select "Video Track"
select "Visual Settings" from lower window
check "Preserve Aspect Ratio"
Click on appropriate rotation icon (MOV rotates!)
Click back on the open MOV in Player Window
FILE -> Save
You can also do this using TransformMovie, available here:
http://www.macupdate.com/info.php/id/21859
Also, MPEG Streamclip can rotate video while maintaining the aspect ratio as well as the interlacing when converting to DV, which is what iMovie prefers as an input:
http://www.apple.com/downloads/macosx/video/mpegstreamclip.html
There is also a plug-in for iMovie from GeeThree called rotate/scale that might do the job:
http://geethree.com/slick/index.html
Further useful information here:
http://www.sjoki.uta.fi/~shmhav/SVCD_on_a_Macintosh.html#vert-horiz_rotate
http://www.sjoki.uta.fi/~shmhav/SVCD_on_a_Macintosh.html#43-169

Is there anyway i can find who stole my ipod touch i have the serial number but i did not have the find my iphone app

is there anyway i can track my ipod touch with just the serial number because someone stole it but i did not have the find my iphone app

You can only track it if you turned on Settings > iCloud > Find My before it was lost/stolen, and then registered it in iCloud's Find My Phone service. You must then log in to iCloud, click Find My Phone and see if it shows up. If it is turned off, not connected to the internet or been reset to factory condiditon it will not show up. There is no way to track it except in that way.
Report it to the police, insurance and cell provider in case the will blacklist the iPhone so it cannot be used.
Change your passwords for accounts on the iPhone.

TS1814 Most of the songs on my iPod Classic no longer dshow up on iTunes on my laptop. I deleted iTunes & installed the latest version but this did not change anything. For example on 1 playlist I have 66 songs but only 1 shows on the iTunes screen. Th

Most of the songs on my iPod Classic no longer show up on iTunes on my laptop. I deleted iTunes & installed the latest version but this did not change anything. For example on 1 playlist I have 66 songs but only 1 shows on the iTunes screen. Thanks you for any help.

See Empty/corrupt iTunes library after upgrade/crash or
Recover your iTunes library from your iPod or iOS device.
tt2

TS3988 My icloud account is not verifying it says check my mail witch I have done and I get a message say your iPhone for has been used to set up and Icloud account but still can not use the icloud can anybody help me.

My icloud account is not verifying it says check my mail witch I have done and I get a message say your iPhone for has been used to set up and Icloud account but still can not use the icloud can anybody help me.

Be sure you are checking the email account that you used to set up the Apple ID you used to create the iCloud account. Also, be sure to check your spam/junk folder as well as your inbox. The email you should receive looks like the image below. When you get it, click the Verify Now link.
If it still isn't there, try going to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right look for a link to resend the verification email.

Have been here before but still have not resolved a fix for a black screen when I try to access a PDF file...Now I've got a new iPad and need the User Guide which is only available inPDF

Have been here before but still have not resolved a fix for a black screen when I try to access a PDF file using Safari...Now I've got a new iPad and need the User Guide which is only available in PDF and FireFox will not work.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

I have the iPhone 5 and iPad 3. I will travel to Europe and would like to know if I need a current covertidor 220-110 for my equipments. I have an adapter, but that did not change the flow and do not want to risk it. Thank you.

I have the iPhone 5 and iPad 3. I will travel to Europe and would like to know if I need a current covertidor 220-110 for my equipments. I have an adapter, but that did not change the flow and do not want to risk it. Thank you.

All you need is a physical plug adapter, not a voltage converter. All Apple chargers work on any voltage from 110 - 240 worldwide.

TS4510 Updating to the latest iOS on my iphone 5 did not resolve this issue, I have had to switch it off

Updating to the latest iOS on my iphone 5 did not resolve this issue, the only way I've found round it is to switch the mode off

Do Not Disturb mode stays on after scheduled time

My airport extreme (generation 5) was set up using wifi and has worked flawlessly (on macbook pro 2 iphones and window 7 HP pc)until recently. I have reset to factory defaults over and over but still cannot get on the internet. Any suggestions?

My airport extreme (generation 5) was set up using wifi and has worked flawlessly (on macbook pro 2 iphones and window 7 HP pc)until recently. I have reset to factory defaults over and over but still cannot get on the internet. However I can then take my DSL cord and insert it in a different Ethernet port other than the WAN port and I can get internet on my Mac and iphones but only wifi on my husband's PC. I hate to spend another $179 if this is just something I'm doing wrong. Please help

I'm having a bit of trouble confirming that the ZyXEL is a combination modem & wireless-N router. If it is, then you really won't get any advantages of using the 802.11g AirPort.
If the range of your ZyXEL is limited, you may find that doing either or both of the following will help: 1) Move the ZyXEL so that it is higher vs. lower in the room, that is away from any closed areas or placed in a metal cabinet, and 2) Changing radio channels. The latter is especially important in you live in an area where there are a number of competing Wi-Fi.
A good utility to find out, is iStumbler. You would use this to find these other Wi-Fi and find which have the strongest signal value. Those that do, you would also want to note which channel they are operating on, and then, change yours to one that is at least 3-5 channels away. So, for example, if you find strong ones on channels 1 & 6, change yours to 11.

The screen on my iPhone turned into an xray like display. With the assistance from Apple Support, I Upgraded the software version. But still did not resolved the issue.

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