The screen on my ipod touch 3rd generation will not respond to touch, it will not work at all.

My ipod touch 3rd generation fell off of a chair, it worked ok fow a while then the bottom half of the screen would not work, now the entire screen is not working
I'm not sure what to do.

You can try the following to rule out a software probem:
- Reset:
Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to  factory defaults/new iPod
If you still have the problem they yu very likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Similar Messages

  • If the screen on my ipod nano 5th generation was crack, how much would it cost to replace the screen?

    if the screen on my ipod nano 5th generation was crack, how much would it cost to replace the screen?

    Call the Apple Store or an AASP & ask! 

  • The screen on my ipod nano 2nd generation turns black. It still plays music. I've tried resetting the ipod to clear the black screen and the screen goes back to it's normal state but after a few minutes the screen goes black again.

    The screen on my ipod nano, 2nd generation, turns black. It stills plays music. I've tried resetting the ipod to clear the black and the screen goes back to it's original state. But after a few minutes the screen turns black again, while the music is still playing. What can I do about this?

    That's just the iPod's backlight timer going off, signaling the iPod's backlight to turn off to conserve battery power.
    B-rock

  • The screen on my iPod Nano (6th generation) has gone totally black.  When I plug it in to my Mac, iTunes can see it.  I've charged it for 3 hrs

    The screen on my iPod Nano (6th generation) has gone totally black.  When I plug it in to my Mac, iTunes can see it.  I've charged it for 3 hrs and tried restoring it via iTunes.  Still no joy.  Any suggestions?

    He iPod most likely died or broke on its own

  • The screen on my ipod nano 7th generation went blank

    the screen on my ipod nano 7th generation went blank, I can do, and try to restore in Itunes, but it makes the restoration and nothing happens the screen remains blank.
    I can do that

    Hello eramosf,
    I would be concerned too if my iPod nano had a black screen.  I recommend following the steps below:
    Will not turn on or screen remains dark
    Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
    If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Press and hold the Sleep/Wake button and the Home button until the screen goes dark. The Apple logo should appear after a few seconds, then the Home screen should appear.
    If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
    If the screen remains dark and will not turn on, then your iPod may need service.
    I got this information from the following article for the 6th generation iPod nano.  The steps are the same, except I updated the second step with the reset for the 7th generation iPod nano:
    iPod nano (6th generation): Hardware troubleshooting
    http://support.apple.com/kb/ts3474
    How to reset iPod
    http://support.apple.com/kb/ht1320
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I have this problem as well. The screen is black . i can.t get it to respond.Power   home soft reset didnt work. Itunes could detect any sync apps. I used my home phone to call my iphone and on my home phone i can hear the calling tone.But my iphone didn'

    The screen is black . i can.t get it to  respond.Power + home soft reset didnt work. Itunes could detect any sync  apps. I used my home phone to call my iphone and on my home phone i can  hear the calling tone.But my iphone didn't ring/screen did not light  up. Its a iphone 4. Any ideas how to fix this?

    If the basics (restart, reset, restore from backup, restore as new) don't work, you'll need to bring the phone to Apple for evaluation

  • I am getting rid of my Ipod Nano 3rd Generation.  How do I delete my name and make sure all personal info is gone?

    I was able to restore my Ipod Nano 3rd Generation back to factory settings, but the ipod is still personalized with my name.  How do I remove or change that?  And, how can I be sure all music, personal info is completely gone because I am giving it to someone?

    There is a rather large database in Apple Support for all iPod Nano models, though
    a quick look through did not provide a simple direct answer to the question of how
    to prepare an iPod Nano for a new owner, or for a new user; also to de-personalize
    the product so it would not be locked or broken.
    •iPod Nano - How To - Apple Support: (main)
    https://www.apple.com/support/ipodnano/how-to/
    This kind of question comes up in similar form across most iDevice sections; usually
    after someone has bought or was given one, and it won't work. At least you are in
    the right track, to try & clear it ahead of a problem, so a new owner can use it.
    Be sure to deauthorize the unit in the process of removing your identification from it;
    and also check to see how the AppleID affects the next owner experience. It will.
    There should be a way to accomplish most of this within iTunes from a Mac.
    Rather again, too general:
    https://www.google.com/?gws_rd=ssl#q=how+to+reset+ipod+nano+3rd+generation
    Sorry to not have the single answer in my reply.
    Good luck & happy computing!

  • How do I rotate the screen on my iPod nano (6th generation)?

    Pretty much as the title says. It is currently stuck upside down, however before then it was stuck the right way up. Have had it for about a week now
    Have also tried resetting it, with no luck.
    Anyone experience anything similar/have a fix?
    Thanks a lot
    Tom

    Don't feel alone, might want to browse through this: http://manuals.info.apple.com/enUS/iPod_nano_6thgen_UserGuide.pdf

  • I am trying to restore my Apple TV.  I followed the instructions in the article "Apple TV (2nd and 3rd generation): Restoring your Apple TV", but iTunes does not display devices. What do I need to do to see it?

    I am trying to restore my Apple TV because when updating, it showed the USB cable point an arrow to the iTunes app icon. I call the apple support team and they said to connect the micro usb cable to my computer. But iTunes isn't showing the devices screen so I cannot do anything. Maybe it's the cable or something. Help.

    Have you tried the following:
    Disconnect the HDMI, power and USB cables
    Wait for 10 seconds
    Reconnect the USB cable
    Immediately hold the menu and play buttons on the remote for 15 seconds
    Apple TV 2 should now start flashing the LED wildly and appear in iTunes with the restore button.
    If it still doesn’t show up, maybe it's your cable (even if it works just fine with other devices). Sometimes you need to wiggle the USB plug or put a little weight on it in order to have a reliable connection. Or just try another cable if you have one, sometimes that helps too.
    If that still doesn't work, try the above but add the power cord after step 3 (and before step 4).
    @Hecumi: this goes for your 2nd gen Apple TV as well, incl. the last tip concerning the power cord.
    Hope this helps.

  • Safari and mail app not working on my iPod Touch 3rd generation.

    I have an iPod touch 3rd generation and my safari and mail app won't work and it's driving me crazy! My safari app keeps crashing when I open it so that's not working, and my mail app opens up but doesnt load then crashes. Can somebody tell what to do?!!!

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             

  • IPod Nano 3rd generation. Black spot in upper right corner.

    Any way to fix this?

    Greetings Sonphan100bot,
    Welcome to the Apple Support Communities!
    I understand that you are having some difficulty with the display on your iPod nano (3rd generation) staying dark even while playing music. To begin troubleshooting this situation, I would suggest working through the steps in the attached link. 
    Apple - Support - iPod - iPod nano (3rd generation) Troubleshooting
    Cheers,
    Joe

  • Broke the screen on my ipod 4 and I have warranty you can get right?

    broke the screen on my ipod 4 and I have warranty you can get right

    Apple will exchange your iPod for a refurbished one for this price. If a 4G the price is $199 for 64 GB one and $99 for the other 4Gs. They do not fix yours.
    Apple - iPod Repair price                       
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the screen yourself if you are up to it
      iPod Touch Repair – iFixit          

  • Does anybody know why my ipod touch 3rd generations screen does not show anything? The screen is all black but my ipod synchronises to my iTunes library. Please help!

    Does anybody know why my ipod touch 3rd generations screen does not work show anything? The screen is all black like it is switched off, but my ipod synchronises to my iTunes library. It is fully charged. Please Help!!!

    Try here:
    iPod touch: Hardware troubleshooting

  • Does anybody know why my ipod touch 3rd generations screen does not show anything? The screen is all black, when I try to synchronise my ipod to my library it comes up with a message saying "iTunes could not back up the ipod because a session could not be

    Does anybody know why my ipod touch 3rd generations screen does not show anything? The screen is all black constantly. When I try to synchronise my ipod with my iTunes library it comes up with a message saying " iTunes could not back up the ipod because a session could not be started with the ipod. Please help and reply if you know an answer!!!

    Try this previous discusssion:
    https://discussions.apple.com/message/12518406#12518406

  • I have an iPod touch, 3rd generation, and when I push the button to put it to sleep, my iPod takes a screen shot.  It's really annoying.  Is this a result from updating to iOS 4.3.3?  Also, my screen is EXTREMELY sensitive-breathe on it and it turns on.

    I have an iPod touch, 3rd generation, and when I push the button to put it to sleep, my iPod takes a screen shot.  It's really annoying.  Is this a result from updating to iOS 4.3.3?  Also, my screen is EXTREMELY sensitive—breathe on it and it turns on.

    - Are you also having problems with the Home button?  Maybe it is sticking a little since to take a screen shot you depress the Home and Power/Sleep buttons at the same time.
    - I have not seen your problem discussed here before.
    - I would first try resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next would be to restore the iPod via iTunes.  First from backup and if problem persists, restore to factory defaults/new iPod.

Maybe you are looking for