The screen only shows itunes and a usb picture with an arrow pointing to itunes
I reset or reset the factory settings onmy ipod touch and now when i turn it on it only shows a screen w/a pix of a usb cord and an arrow pointing to an itunes logo. I'm not sure what to do next.
If the Device has been modified, this will not necessarily work...
See Here...
http://support.apple.com/kb/HT1808
Similar Messages
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I plugged my iPhone 4 into my computer with the USB charger cable, and the screen went blank and came up with a picture of the usb cable with an arrow pointing to iTunes....Can anyone help get this fixed????
Connect your iPhone to iTunes and restore or follow the prompts.
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I was attempting to update iphone 4s today, laptop went flat during the last stages. The iphone now only displays USB cord, with an arrow pointing towards iTunes emblem. iTunes will not accept/read the iphone. HELP??
If you have the latest version of iTunes you should not have to download the ipsw file separately as jalp suggests. iTunes will download it automatically.
This error (9) most often means that your antivirus or firewall (or router) is blocking access to Apple's servers. In rare instances it can also mean that the phone was hacked (or "jailbroken") to unlock it. If this is the case you must do a DFU restore, not Recovery Mode, as follows:
Reboot your computer
Disable your antivirus and firewall. If you has Kaspersky you may actually have to uninstall it, as it can never be turned completely off.
Connect the USB cable to a USB port directly on your computer, not to a hub. DO NOT connect the other end to the phone
Disconnect all USB devices except for mouse, keyboard and iPhone cable.
Launch iTunes
On the phone hold the HOME and SLEEP buttons at the same time for EXACTLY 10 seconds, then release the SLEEP button but continue holding the HOME button. The screen should be black. If it has an Apple logo this means you held both buttons too long. Release the HOME button and do it again.
While holding the HOME button connect the free end of the cable to the phone.
After a short while iTunes should recognize a phone in "recovery mode" (iTunes doesn't know the difference between DFU and Recovery modes, but the phone does)
Release the HOME button and don't touch the phone or the computer until the process completes or you get an error message. Ignore any displays on the phone.
If the error recurs the phone was probably messed up when it was hacked. This is not a hardware problem, or if it is, it isn't one you can fix.
You can try repeating these steps with a different computer and a different cable. If that fails also the phone is probably not repairable. -
My Ipod is stuck with a picture of a USB chord with an arrow pointing to an itunes logo....what is this and how do I fix it? I did look at the "printers and devices" section on my computer. It shows an un identified "apple" device that is in "recovery mode" but that is. I tried to trouble shoot it there but no help....
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
One of my users let his wife use his iPad 3 and now the device is forzen with the itunes icon appearing on the screen along with the USB charging/interface cable with an arrow pointing to the iTunes icon.
How do a reset the device or clear the message?
BillyDOhMyPizzaPie wrote:
...the device is forzen with the itunes icon appearing on the screen along with the USB charging/interface cable with an arrow pointing to the iTunes icon.
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps... -
I installed the latest update to my iphone 4 and now all I have is a display of the white usb cord with arrow pointing to ITunes with a clue circle with the musical note in it displayed. I can't access my phone at all. I tried calling it and it says unavailable. I don't know how to restore it...it says it is in recovery mode but when I try to recover, it says no iphone found.
I have no idea how what to do to restore my phone. It's fully charged.
GRRRRPut the device in DFU mode (Google it) and restore.
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I downloaded the update to my phone and now it won't go beyond the Itunes screen?
Happen on my iPad. When I plugged it back in to iTunes I got a message that it needed to restore. I tried restoring and got "Fatal Error 20008". At that point I called Apple. They are shipping me a new iPad.
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i have already tried:
deleting itunes completely
reinstalling itunes
charging my ipod
calling support (no help)
turning it off and turning it back on
switching USB ports
switching USB cordsYes, I connected the phone to my iMac which is the original computer it is backed up on. From iTunes I had no option except to restore, which I did. Still no luck. Still just see the graphic. :-(
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what do i do
Why did you disconnect it when it showed that screen? That is just one step in the update process. You need to complete the update; that is what that screen says. Just plug it in and let it finish. If it doesn't see this article: http://support.apple.com/kb/HT1808
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i would appreciate help with this situation.
thanks Theo mDo you have iTunes installed on your PC? What level? Itunes is at: http://www.apple.com/itunes/
If you have iTunes but your iPod is not recognized read this: http://support.apple.com/kb/TS1538 -
iphone is frozen. the screen only shows the usb plug icon, the word itunes and the itunes logo. the whole phone is frozen
Connect it to your computer and open iTunes, it will probably prompt you to restore it.
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HT1414 the only thing apearing in screen is itunes symbol and a usb connexion with an arrow
the only thing apearing in screen is itunes symbol and a usb connexion with an arrow and if you connect the Iphone to the computer and open Itunes, it says that it has not been possible to connect to the server of updatings of iphone.
Thnks for your prompt helpIf the Device has been modified, this will not necessarily work...
See Here...
http://support.apple.com/kb/HT1808 -
my iphone is detected in itunes as normal, but screen on the phone only shows apple logo??? restored and everything but no difference its weird, it restores successfully and stuff but once done the screen only shows apple logo.. note:while restoring everything goes through as normal on the phone it shows the bar loading etc.. but once complete just stays on apple logo.
It can take a few minutes to reinitialize, but if it stays on the Apple logo for as much as 10 minutes there is something seriously wrong. Try restoring again, and set up as a new phone rather than installing your backup. If this fixes it you have a corrupt backup. If this doesn't fix it the phone is broken. Or possibly jailbroken.
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one fine day yesterday, my i phone just hangup lost all contact detail. The screen only show a picture depicting cable connection to iTune. I have tried to restore iphone to factory setting but not working . May i know how to proceed to recover lost contacts.
I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.
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I have a brand new Ipod touch with front facing camera. Not sure which generation it is. My wife connected the iPod Touch and chose the restore option when connecting to iTunes. It was a mistake and by the time I got there, I saw the screen with USB cable with an arrow facing towards iTunes logo. I cannot get the iPod out of this state.
Try here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
Also reset the iPod.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
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