The screen to my iPhone 4 went completely black. Ive tried turning it on and off, plugging it in, restoring it from my iTunes but the screen stays black. It connects to iTunes and when i plug it in, it vibrates like I have a text.
Why does the screen turn black? I was using it normally and it all of a sudden faded to black and hasnt come back on since yesterday. You can see the back light but no image on the screen. Ive plugged it in and it vibrates that its connected but still the screen stays black. I left it alone while I slept and tried again in the morning but still nothing.
So weird mine is doing the same thing. I didnt drop it or anything. I was texting and it suddenly went white and then turned black. It says its plugged into itunes but the screen comntinues to stay black.
Similar Messages
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i just updated to the new ios version, and now i cant set my phone up as an existing one. i have put it in recovery mode and tried to restore it but it wont work. Itunes will let me set it up as an existing phone and back up all my data but once i unlock my phone it goes through the setting up options and then asks me to either set up as a new or existing phone and when i choose existing it just says connect to itunes and does nothing. can anyody help?
Seems like you are restoring from a blank back up if it is still asking you those 3 options of set up as new, restore from itunes or icloud back up. Set the iPhone up as new then manually restore from a back up. Follow the steps foriTunes 10.7 or earlier in the article below as it is the same process for iTunes 11:
http://support.apple.com/kb/ht1766
When you do this you will be able to check for backs showing date and time. Be sure to choose a back up made before you restored to factory settings. -
my ipod is disabled ,it says to connect to itunes when i connect to itunes it says i have to have a password to connect to itunes. So how do i connect the ipos to itunes when it is disabled and wont let me type in a password?
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
batmanlovesyou wrote:
that dont work -
Hi. I lost my phone and i get s5 iphone . I made restore backup and i get all my old phone contine but the photovaulet back is empty . I had a lot of photo there . Is there any way to get back my photovault pic. Thnx alot
Back from where?
You choose to not copy them off to a computer as they are designed to be.
If they are no longer showing in iCloud, they are gone. -
My iphone went completely black . What do I do ? Ican't recieve calls or anything
My iphone went completely black . What do I do ? Ican't recieve calls or anything
Connect iPhone to Wall Charger for 10 minutes, it may turn ON itself. If still nothing, keep on Charger and Reset, hold both home and power buttons for about 20 seconds until the iPhone begins to respond.
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While playing a game my iphone went completely frozen, it does not respond to any input, not even to holding down the on/off hey. Any ideas?
Try a reset. That is holding the sleep/wake and home button together until you see the Apple logo and release. That will reset the iPhone, but will not affect your data.
Thanks! It worked just fine!
MRP66 -
While updating the iPhone 5 software from 6.1.3 to 6.1.4, the power failed. iTunes had just finished the backup and was beginning the software update. Now the phone screen says to connect to iTunes but the phone is not recognised when plugged in. Using Windows 7 and phone not recognised by computer, let alone by iTunes.
Any suggestions? Happy to take it off to the the Apple genius people but would prefer to get it running myself.
Regards.Try this
iOS: Device not recognized in iTunes for Windows -
i update my 3gs to 6.1 from 4.1 after installation of software it shows connect to itunes or connect to wi-fi when i connect it to itunes it shows the iphone tab in itunes bt after some times it say we are unable to complete your request please help me
That would be the wireless number assigned by AT&T when the purchaser of the iPhone signed up as a customer with AT&T. If neither you nor your uncle ever activated the iPhone with AT&T, click the "non customer" button.
Note that jailbreaking often renders it impossible to get an iPhone officially unlocked, so don't be surprised if it fails. If it does, then you may have to buy a new iPhone, this time one that is officially unlocked.
Regards. -
Can someone help please..? After down loading to the latest software verssion 5.0. My iPhone went completely dead. Can't swith on any more. What can I do?
Hi, thank you very much for your reply. No my phone was never been jailbreak-ed. Never been dropped in water or in any wet surface. Dropped on the floor while texting yes, but it was just a one time incident, last year august i can clearly remember, but after that no more (phone still works fine even after.) restored the phone again earlier, but problem still occured. Will try to go to Apple also to ask and have it checked. Just worried because my phone is already out of warranty. Will keep you posted. Again, thanks. If you have any more advice just let me know. It would mean a lot.
Cheers,
N -
my iphone 4 screen has gone blank and its still on it vibrates when i put it on charge ive tried turning it off and the screen is still not showing anything please help
Hi Ellen,
Welcome to Apple Support Communities.
It sounds like your iPhone 4 has a dim or blank black screen but responds to some commands like enabling vibrate. I understand this may be a frustrating situation, but the troubleshooting suggestions in the article below will help you solve the issue.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If your screen is too dim, too bright, or you see only faint images
Try to adjust the brightness. If the screen doesn’t respond when you adjust the brightness, open several apps to make sure it’s not an issue with only one app.
If you have a screen protector, try removing it. Try removing your case if it includes a screen protector.
If you see the issue in multiple apps, restart your device.
If restarting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
Take care,
-Jason -
My ipad went blank last night for no apparent reason. It was on one minute, and then completely dark. I didn't touch it, it just seemed to have died. I tried turning it back on/off, but nothing happens. Anyone else have a similar situation?
Thansk for the reply King_Penguin...let me elaborate and see what you think...I had the ipad2 in the office and saw the battery was getting really low. I tried charging it with the iphone charger (connects to my pc at work). It took a while, but it got enough juice in the ipad2 to bring it back to life. when I got home, I hooked it up, and got to about 50%. All was fine, then I was attempting to hook it up to my TV with the AV adapter (or VGA adapter, whatever it is), left the ipad alone for a minute, came back to it, and that's when it went dark. I tried the home/sleep buttons, but only for about 5 seconds...any other suggestions in case that doesn't work? Thanks again...
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It will play in iTunes but just gives a black screen when I try o email. I get an error message when I try to upload. Any Ideas?? I've already reinstalled OS X
Not sure if this Term is Relevant towards an iPhone but, my iPhone won't Post unless if it's plugged into a Charger.
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I forgot my password and my ipod says disabled. I tried to plug it into iTunes but my screen says cannot find device because it is locked. What do i do to restore my ipod.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
If I preorder an iPhone 5 will it arrive at my house on the 21st or is that when it'll ship? I would like to have it the day it comes out so if it would be faster to order it online and then pick it up from the apple store, let me know! Thanks
My experience is with the iPhone 4S and the "new" iPad, both of which I ordered early on the opening pre-order day. In both cases the wording from Apple during the media event was "pre-orders will start on ABC date for delivery on XYZ date" which was also the same day they were to go on sale in stores. In both cases, the UPS truck rolled up earlier than usual XYZ date as promised to hand me my new iPhone/iPad. In both cases there were instances of confusion due to some pre-order confirmations stating incorrectly "SCHEDULED SHIPPING DATE: XYZ". In both cases that caused much fear, panick, and trepidation that fed upon itself as it permeated a widely scattered forum linked community of "adults" that seem to collectively revert to a state of childish impatience and ultimately child-like glee as they obsessively refresh their dedicated tracking browser window; become convinced that there is no hope of escaping the dread delayed shippment, and then finally receive their new toy exactly when they were supposed to. Not that I personally would ever succumb to that of course. Er uhm ... it's just what I've seen you know .. nothing I can really relate to.
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I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this? -Stu
Hi StuNYC,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that cause an alert like that to appear in when starting the Mail app.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
I hope this helps.
-Jason
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