The screen turns off suddenly full black

Hi,
Have a problem with my screen she turns off suddenly full black for nothing.
John

The question is "when does the screen go black"?
Is it black when you are looking at it, or when it's up to your face? If the latter is the case, thats the way it was designed. The proximity sensor turns the screen off so your cheek does not terminate or make other changes during a call. The sensor is located directly above the screen. Make sure the case, if you are using one, does not block it.

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