The second question about Apple ID

The second question is : i have a apple id but my staff he make it , now he get out of my store and he change my apple password and e-mail rescue , how can i got the new password

Hi dam sumo,
Welcome to the Apple Support Communities!
I know you are not able to reset the Apple ID password by email because the rescue email address has changed. Have you tried resetting the password by answering the security questions? Please refer to the attached article for information on resetting Apple ID password.
If you forgot your Apple ID password
http://support.apple.com/kb/HT5787
Have a great day,
Joe

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HT5312 HOW TO KNOW THE SECURITY QUESTIONS ABOUT APPLE ID?

HOW TO KNOW THE SECURITY QUESTIONS ABOUT APPLE ID?HOW TO KNOW THE SECURITY QUESTIONS ABOUT APPLE ID?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use
For future info typing all in capitals is considered shouting and makes posts difficult to read, and may mean that people don't reply

The 1st question about Apple is Do they like their customers?

Unbelievable

I'm trying to talk to someone in the Corporate Consumer Affairs Dept., and here's a summary of how it's been so far (short version - already been hung up on TWICE):
08:07 - Disconnected while on hold.
08:08 - Called back and put on hold.
08:25 - Patrick Answers
- Said that Apple is offering no price compensation for the original purchasers.
- Suddenly put me on hold with no warning while I was in the middle of speaking.
Anthony - 08:34
- Apologized for Patrick but didnt know who that was.
- Wanted to hear what I'd spoken to Patrick about and listened for a while, and then I was disconnected at 08:37
08:40 - Called back operator and asked for a Consumer Affairs Supervisor
08:57 - Still on hold
I've worked with Consumer Affairs staff at a job, and I've never seen actions like this before. I'm hoping to speak with a supervisor to resolve this, but I'm really disappointed this morning.

TS2446 I forgot the security question about what was my first car and what is my favorite car! What is the solution to change that? please help me, thank you in advance Leo

I forgot the security question about what was my first car and what is my favorite car! What is the solution to change that? please help me, thank you in advance Leo

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

How can be reset the security questions in apple account if it been disable

How can be reset the security questions in apple account if it been disable

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

HT201269 Have new iPhone 5s and older iPad ( looking to buy new iPad ) question for both is should I hook them up to mu computer and back up the computer on each devise and sink and than the next one. The second question is should I do the I pad first ca

Have new iPhone 5s and older iPad ( looking to buy new iPad ) question for both is should I hook them up to y computer and back up the computer on each devise and sink and than the next one. The second question is should I do the I pad first cause it has photos in my email that have not been downloaded and it is one of or is the first model

No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that.

I forgot the answer to the secret questions on APPle Store also I lost your E-mail account to regain the answers?

I forgot the answer to the secret questions on APPle Store also I lost your E-mail account to regain the answers?

If you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account or you don't have access to the email account, then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update/add a rescue email address for potential future use :
http://support.apple.com/kb/HT5312

Why charged me twice for the same item? They have withdrew money from my bank account for the second time about half an hour later after the transaction was completed leaving me overdrawn.

Why charged me twice for the same item? They have withdrew money from my bank account for the second time about half an hour later after the transaction was completed leaving me overdrawn.

Hi Benjamins,
I've checked your account—you have two ExportPDF subscriptions. One placed on October 20 2013, and the other placed on October 11 of this year. So, you were probably charged the auto renewal for the subscription placed in 2013, and then the new charge for this year's order.
Please Contact Customer Care so that an agent can help get things situated for you. There's no reason to have two subscriptions to the same service, so an agent can help you cancel one, if you'd like.
Best,
Sara

Plz help me to answer the security question of apple id

plz help me to answer the security questions of apple id coz i have a great problem that i couldn't buy the itunes music with out using security questions.

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(110908)

What are the bad things about Apple Remote Desktop

What are the bad things about Apple Remote Desktop? Need it for my assignment

Is your assignment about managing a classroom full of Macs?
Otherwise, Screen Sharing, or a VNC client/server, or TeameViewer.com, or LogMeIn.com might be better, and less expensive.
ARD is intended for managing a classroom or office full of Macs. It is overkill for remotely accessing a remote Mac or two.

I want to restore the secret answer to the secret question for Apple Store I can not buy because of programs

I want to restore the secret answer to the secret question for Apple Store I can not buy because of programs

Hi there,
If you need to reset the security questions for your Apple ID then I would recommend taking a look at the troubleshooting steps found in the article below.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
-Griff W.

I don't know the answers to my security questions, I always put in the 2 answers that make sense but this is the second time that Apple has made me give security questions and I'm very upset that I've had to complain twice now!

It wouldn't bother me if this was the first time, but it's not. I don't know if I supplied an emergency email or not, if I did I have no idea what it would be. It might even be my dad's and talking to him about this would be a nightmare. The first time this happened I just sent an email explaining what was going on and then they made it so I didn't need to supply a security question to use my iPhone but now it's making me supply one for my iPod, even though it's older than my phone and I've never had to supply one before on that device. It'd be nice if I could have the security questions emailed to my actual email instead of some other bogus email that I have forgotten about. Sorry this isn't the most polite complaint, but I'm pretty frustrated and would like an answer that doesn't involve call apple. I think I have social anxiety because I'm not all that great talking to strangers, even if it's on the phone.

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can get a clue to what it is, and potentially use it, by going to https://appleid.apple.com/ and clicking 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have, or don't want to use, your rescue email address (you won't be able to add/change it until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset (which will be by phone as they need to verify your id - we are fellow users here on these forums).
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to add/change rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

Hi guys, I have a question about Apple is that which industry and sector does Apple belong to? I have read some news on the Internet but I haven't found out which industry and sector that Apple really participant in. So could you me to answer this please?

Hi guys, I do need your help to answer this question please. I wonder that which industry and sector does Apple belong to? I have read some news on the Internet but there haven't provided with specific source. So could you help me to answer this question please? Thank you very much <3

Welcome to the Support Communities. Apple Inc. (AAPL) is listed on the NASDAQ exchange where it is categorized as follows:
Industry: Technology
Subsector: Computer Manufacturing
(Source)
More info from Apple can be found here:
http://investor.apple.com

Two questions about apple mail

hey everyone. i'm getting to learn a little more about apple mail these days; smoothing out Gmail IMAP synching and whatnaught. i've stumbled into the mail directory on my macbook and had some questions.
1. the "mail downloads" folder (home/library/mail downloads). what is the significance of this folder? in the preferences, i have my default downloads saved to the main "downloads" folder. yet there is a random number of files in there; i don't think they constiute the totality of every message i've received that has a file to download, so what is the logic of those files? if i delete them will the downloads not be available from individual mail messages any longer?
2. i see some older IMAP mailboxes for two accounts that i don't even have access to any more. they don't, however, show up on the mail app itself. is there some way to reintegrate these mailboxes (just for archival purposes, and the ability to see their messages) into the mail program?
thanks so much!
quin

Aaron,
The Mail Downloads folder contents are redundant to what is kept with the messages. The most typical ways that content results in that folder are:
1) quickly clicking the Save button on a message, rather than using a click-hold to then have the option to choose a target location of the Save;
2) you open an attachment with another application. There Mail Downloads is only meant to be a temporary storage location. Attachments are kept as originally received with the message itself. Also, in the more recent version of Mail, it is redundantly kept in a folder within the INBOX.mbox folder named Attachments -- this is a behind the scenes behavior. It first appeared only for IMAP mailboxes, but more recently in Mail 4.x is also the case with a POP account. If unedited, then depending how you have your preference set up, attachments may be removed when Mail is quit, etc.;
3) Mail in 10.5.x and 10.6.x seems to require the Mail Downloads folder to be created, rather than use the Downloads folder. The latter is mostly used as the location of items you click to load from a remote server, whether in a Browser or in Mail.
With respect to your old IMAP account folders or mailboxes, where have you found them? I would assume any old IMAP accounts have been deactivated in Mail Preferences/Accounts/Advanced if in the Mail folder, but not showing in the Sidebar to Mail? It would problematic to activate an IMAP account if it can no longer contact the IMAP server. Any xxxx.imapmbox folder can be dragged from the Mail folder (after quitting Mail) to say the Desktop, renamed as xxxx.mbox folder, and then back in Mail imported to be an On My Mac mailbox for archival.
More info, please.
Ernie

HT5621 I hve two email addresses and I cannot add the second to my Apple ID as it says it has been assigned to another person - me! I cannot update my apps on iphone 5 as there is conflict between the two addresses - password not working.

Re the above problem now that I have more space to type. My purchased apps seem to be in one ID and the phone and ITunes is in another. I didn't have this problem before the recent update and it is very frustrating. Before, I was able to use the same password for both IDs but now it is being rejected. Any ideas please? Will the phone shop be able to sort it out for me?

Laura Quitugua wrote:
I had to change my apple id email address.
Changed meaning created a new Apple ID or updated the existing Apple ID to use the new email address?
The first method is incorrect.
The second will allow the user to continue having access to the previously purchased content and app updates.

The second question about Apple ID

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