The serial number for my product is not valid, why?
Hi, the S/No. for my Adobe Acrobat XI which was sent via email and also on the downloaded products page when applied is coming up not valid for this product? Please assist?
First see:
My serial number doesn't work : http://helpx.adobe.com/x-productkb/global/my-serial-number-doesnt-work.html
Then, if that doesn't help:
You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/
Similar Messages
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I want to find out how to retrieve the serial number for my product. i can't find it in my email
i want to find out how to retrieve the serial number for my product. i can't find it in my email
Find your serial number quickly
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Hi, when i buy the Canon 5D mark III I was given a version of Adobe Lightroom 5, I install Lightroom and when I go to put the serial number tells me it's not valid, do not know what I can do. Thank you.
Try serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I am trying to move Indesign CS6 to a new computer.
To do this I need the serial number of the license.
It seems I did not register the number on my Adobe account as nothing is there.
I bought the software in August 2012 - and no longer have the invoice.
i think we got the software by box but am not sure.
Please help!Hello Karen,
in this case you should search for Adobe's staff members by writing a personal message. They can often help better than we, we the users like you. Please have a look in the forum to persons with this icon under their avatar:
Hans-Günter
P.S.
Very often Preran works as the "good spirit". -
I didn't receive the e-mail with the serial number for my product.
I bought Acrobat XI Pro Subscription Edition (one-year) on June 11 and I never got the e-mail with the serial number in it. How do I get it ?
Jumuzzo please also see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install your copy Adobe Acrobat Professional included with your subscription.
Kglad https://creative.adobe.com/ redirects to http://www.adobe.com/. For those looking to install I would recommend the previously referenced document which has been updated for the recent changes. -
Why is my serial number for design premium ess not valid when I downloaded CS 5,5 design premium?
Is it because the disk I bought is an education edition? My new macbook pro cant read a disk so how do I install? can I download the education edition somewhere? if this is the problem?
please help me!!Hi KarinOscarsson
Please download CS5 Trails from below link : http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
Follow the instructions to Start your Download ...
Use your Serial Key to Activate them .... -
I am trying to retrive the serial number for installation and I keep getting error codes.
I am using theredemption code but its not working
Hi Daniel ,
Please refer to this link to retrieve the serial number for your product.
https://helpx.adobe.com/x-productkb/global/find-serial-number.html
I hope this will help.
Let us know if you still get any error message.
Regards
Sukrit Dhingra -
Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please ( this is the trouble they tell us )
can't buy anything application on appstore, i bought this iphone from my friend , and this iphone actived ( 2012-11-05)
IMEI: ****
<Edited By Host>Instead of posting your IMEI in a public forum, contact iTunes Customer Support.
FYI, they do not want/need your IMEI number. -
I have a horrible time with my new Iphone-4, No SIM card found issues and while i tried to contact customer care with device serial number getting a messgae of "Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us."
What step should i take next.Where did you get the phone?
That phone was replaced by Apple or an AASP and was not returned to Apple as it should have been, or it was stolen from Apple or somewhere in the supply chain.
You can not get support from Apple for that phone.
Return it to wherever you got it and get your money back. -
CS4 Upgrade, the serial number you have entered does not match the product you have selected
I have a valid CS2 premium license and have installed CS4 upgrade to a new machine but get the dreaded error "the serial number you have entered does not match the product you have selected" Now I got this error when I originally installed in 2009, back then I could call customer service and get the problem resolved but now when I phone I get an automated message saying phone support is not available for CS4? Does anyone know of a work around or a UK number where I can get this resolved? Any help would be appreciated.
Please see: http://www.hp.com/country/us/en/mda/windows7/upgrade/index_ww.html to select your correct country or region.
Carey Frisch
Microsoft MVP
Windows Expert - Consumer -
What do I do if I can not find the serial number for lightroom?
What do I do if I can not find the serial number for lightroom?
If youv'e already registered it, the My products and services page should have your serial number.
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I need to how can I have Mac OS Lion, as I bought my Macbook Pro in beginning of June 2011 from Apple Store in US.
The serial number of my product is C0*******H2M. Please confirm me that I can have it for free, and how could I install it. Many Thanks.
<Edited by Host>Sorry, but that opportunity has long passed. Your options now are:
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer)
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
3. MacBook Pro (Mid/Late 2007 or newer)
4. MacBook Air (Late 2008 or newer)
5. Mac mini (Early 2009 or newer)
6. Mac Pro (Early 2008 or newer)
7. Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion. -
I bought my iphone 4s in usa apple store
ihave trouble with my iphone wifi that is gray and cannot connect any wifi network.
i want to support for this issue.
but when i write my serial number to support center i see warning like that. What is the problem ?
Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us.Nobody here would know. Contact Apple and ask them
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Hi,
i have purchased iphone 4s 16GB in india yesterday and when i m checking warranty status of my phone from https://selfsolve.apple.com/agreementWarrantyDynamic.do
i got responce
Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us.
Please helphi
if it is from gray market is there any harm on that please let me know
my phone is working fine and even when i connected to itunes it got registered with my id, -
Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information.
hi
if it is from gray market is there any harm on that please let me know
my phone is working fine and even when i connected to itunes it got registered with my id,
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