The serial number I was given is "invalid" when I try to install my Lightroom download.
I bought and downloaded Lightroom, but when I try to install it and activate it, I type in the serial number I was given but it says it's "invalid". Help!
Error "The serial number is not valid for this product" | Creative Suite
Similar Messages
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I have LR5 student on my iMac but need it on my laptop, when I try to install it wont accept the serial number I was given last Feb. Does this mean I can no longer use/install this product?
No, you should be able to use/install LR5. Make sure you are using the correct number. If the problem continues explain the details of what you do and what happens.
You should try contacting Adobe Support thru chat and see if they can resolve this with you. or the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I just purchased LR5 online and installed it on my PC. I entered the serial number I was given and it said "this is an upgrade serial number. The serial number from your previous version of LR is also required." Since I just bought it I don't have a previous serial number. What do I enter?
You return the upgrade version since it was purchased in error
Return, cancel, or exchange an Adobe order
Purchase a full version. -
Why won't the serial number I was given for Elements 12 work?
Why won't the serial number I was given for Elements 12 work?
First be sure it is a serial number and not a redemption code. The serial number will have 24 digits (no letters) beginning with 1057. If that's not what you have, here's how to use a redemption code to obtain a serial number:
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html -
Trying to liscense my Student version of Lightroom, but serial number I was given is "invalid"
The title pretty much sums up my problem; every time I enter it the number in, it says the serial number is invalid and tells me to contact customer support. I tried getting help in chat; the representative looked up the number, and apparently the number I was given is fine and they left immediately
I directly copied and pasted the number from the validation email after a few failed tries. Still no dice.
I own the physical version of Lightroom, but my laptop doesn't have a DVD drive.
Help?There are two different “newest versions” of LR 5.6 that are licensed differently. One, from the Updates page, is a standalone version that is licensed via a serial number. The other is licensed by a cloud login. It may be that you have the cloud-licensed version and need the serial-number-licensed version.
I’d suggest that even though you have what you believe is the newest version, you uninstall what you have, and install the one from the Updates page. -
The Acrobat manager does not accept letter formation while entering the serial number. Where my serial number does contain letters and numbers. How do I enter my verified code ?
Was this a purchase from Adobe?
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I AM HAVING ISSUES GETTING MY NEW ADOBE PHOTOSHOP ELEMENTS 12 TO ACCEPT THE SERIAL NUMBER IT HAS GIVEN ME. SEVERAL MONTHS AGO I FINALLY MANAGED TO FIND THE ONLINE HELP AND THEY SPENT AN HOUR OR SO TRYING TO HELP ME AND THEN WHEN I WENT TO USE IT AGAIN AND SIGN IN IT WAS THE SERIAL NUMBER AGAIN AND SAYS IT DOES WORK. I NEED HELP. I'VE HAD THIS FOR NEARLY A YEAR AND CAN'T USE IT.
Error "The serial number is not valid for this product" | Creative Suite
if that fails to help you click 'still need help' at adobe support, https://helpx.adobe.com/contact.html -
I am trying to install Lightroom and I am OK until it asks for a serial number. I purchased Lightroom from B&H and the have entered the seal number on the the B&H invoice. Nothing happens, not all the entry boxes are filled with the serial number that was provided by B&H. I looked for a serial number on and in the box it came in, nada. Need a bit of help here, what can I do?
RJ@Try to connect on Live chat one more time.
Still not connected , better to contact Adobe Phone Support
Click on Phone option and check once :
Contact Customer Care -
I have Adobe Acrobat 7.0 Professional that I want to migrate to my newer laptop running Windows 7. I downloaded the file 22020134.exe to reinstall it on my new computer and I go through the hops and when I put in the Serial Number it tells me its invalid.
22020134.exe is the file Adobe say you must download and run to instal Acrobat 7.0 Pro. I went through the process, the one described in your link, I downloaded the file, ran it, it runs well, except it tells me my serial number is invalid. Now what? Does this mean I now have to discard my Adobe Acrobat 7.0 Professional and start again with a $500 purchase? All I want to do is transfer what I have to another computer.
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My Services are from 3 Network UK, what should i do to get my phone number corrected in iTunes as it is displaying still the old number I was given at the time of purchase wheras it is now changed on my request
Try Settings > General > Reset > Reset Network Settings on your device.
Note you may have to re-enter stored Wi-Fi passwords after using this feature.
tt2 -
I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?
The standalone version and the CC version are both the same exact program, but the licensing is completely different. It will be necessary for you to uninstall the creative cloud trial version and then install the one you purchased from Amazon. After you install, you will be able to open the same catalog and continue from where you were.
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i am trying to re install my lightroom student addition. I have the serial number and was told to do the trial again and then update to purchase. i am unable to figure out how to do this
Emily5lexi which version of Lightroom are you wishing to install? Also what operating system are you using?
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When i install adobe acrobat 7.0 with the CD, i have to put the serial number. Then he says 'invalid serial number' My info from CD= ser nr 54016802TR
Find your serial number quickly
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Installation: hello, I am trying to install my adobe elements twelve. I have a serial number, which contains no letters (only numbers), from the box. I use a mac. When I try to install it, it says it's unable to validate my serial number. I have already checked the spelling. What should I do?
Does it begin with 1057? If not, it's a redemption code. In which case, see here:
Redemption Code Help
If it is a serial number, go to system preferences>security & privacy>firewall>firewall options and be sure that PSE is allowed to call out. -
I loss the serial number for my Final Cut Pro. I just traid instaling before that upgrade my Mac G5 2004 Computer. Could anybody help me?.
These are user forums. You are not speaking to Apple here. You may contact them:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support visit online support site.
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