The serial number is invalid what next?
how do i get Adobe to recognized the serial number? This is my second disc ordered from Amazon. Who is at fault?
What version?
Did Adobe say serial number invalid? If so it is counterfeit.
Similar Messages
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i replaced my hard drive and then tried to reinstall adobe creative suite and it tells me that the serial number is invalid, what do i need to do?
You will need to contact Adobe directly:
Contact Customer Care
What version? -
I own a mac and I downloaded an used the trial first and am now trying to down load using the serial number but it keeps saying it invalid.I have tried uninstalling and reinstalling and nothing is working. I have two photo shoots I desperately need to edit. please help.
double check your serial number, Find your serial number quickly
and Error "The serial number is not valid for this product" | Creative Suite -
My hard drive went out one of my Macs and I am trying to install logic studio on another Mac but the serial number is invalid. What are my options?
Check that the serial you are using is the correct one..
Typically the problem is either you are misreading the serial and therefore typing it in wrong. Check you are correctly entering zeros or O.. and so on....
or...
You bought the LP9 upgrade version.... which requires the LP8 full serial as well.
If it is the LP9 upgrade serial.. (and not the LP9 full serial) you must enter your original LP8 full serial first and then the upgrade serial for LP9.. when it asks for it.
Failing that.. you can obtain a replacement serial from Apple.. using this form.....
https://ssl.apple.com/support/proapps/serialnumbers/ -
I have CS6 master collection. After update from Windows7 it didn't work. When I try to install again, it says the serial number is invalid. What to do?
Please refer to the steps in Re: cs6 serial suddenly invalid.
It should help you.
Regards
Rajshree -
I bought Adobe CS5.5 Design Standard. Acrobat Pro X is there included. But when I want to start it, it says that the serial number is invalid. Like a test version which is finished. What do I have to do?
Refer to this:
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number. When I enter my CC serial number, it indicates that the serial number is invalid
>enter my CC serial number
I don't know how that is possible, since Cloud accounts do not use a serial number... you download & install & activate Cloud programs with your Cloud log in to your paid account
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
-Install, update or UNinstall, and launch after installing -
Hello! I am attempting to register a product, my iPad, to my adobe products with its serial number and I am being told that the serial number is invalid. I am certain that the serial number is correct, and am unsure how to proceed.
apart from the fact there's no way I could have answered your question confidently, I was also not able to supply my non-answer within your very tight time constraints.
what happened? how'd you get on? -
Sat A200-1AE: Toshiba Hardware Utility - "the serial number is invalid"
Dear Sirs,
I install Vista Business to my A200-1AE (originaly it was Home Primium). I install all drivers exept TOSHIBA Hardware Setup Utility . Then i try to install it is says "the serial number is invalid"
Can some one help how to install it and what can be a problem?What I did - I walk thru the original drivers that were added on the cd with Home Vista.
I found out that Toshiba Hardware Utility version is 1.48.0.8c, it is not the same as it is on a download drivers presented by toshiba for downloading v.1.48.0.9c.
1.48.0.9c - this is the version wich didnt want to be instaled -"Serial number is incorrect". So i found it in the net and install 1.48.0.8c
Plus it was mentioned that all drivers from the beginning have to be installed in order - given by toshiba, but by number 8 it was mentioned *TI Multiple Digital Media card Reader* - only after Jeffrey msg i found out that it is the same ->Flash Media Driver - the one i was installing right after Flash card Support utility - since i coudnt figure out what they mean by T*I Multiple Digital Media card Reader*.
I tryed it on my girlfriend notebook and it worked.
Right now I will try it on my Notebook - after usefull help by you Jimi regarding incorrect ROM size i will try it and let you knoiw if it worked.
I just dont understand why it is important to install drivers in the strick order + different versions appears.
One more thing, I have a problem with Robson Package - it is all the time against me -no instalation :-( but it is appears with the rest of drivers presented by toshiba for my model. -
I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before). It says the serial number is invalid. Do older versionsnot work on Windows8, or do I need to uninstall it from my old computer first?
You are allowed to have two activated installations. If you happened to have one on this Windows 8 machine before, it is possible that the activation used for it was never deactivated (did you deactivate it before you upgraded Windows?). Talk to Adobe support thru chat. They might be able to resolve this with you:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
After my macbook was serviced, when I tried to open CS6, it prompted me to key in the serial number. After keying in, I got error message saying the serial number is invalid. However I have checked that it is correct.
First be sure login and password are OK. Sometimes the address starts wit "http://..." and sometime starts with "ftp://...". Try both normal FTP access and Scure FTP access (SFTP). At the end, contact the site's provider.
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I got a serial number from Leica. After registered and downloaded LR from adobe, it said “the serial number is invalid”. Anybody knows how this happens?
thanks!Did you get a serial number for Lightroom, or a redemption code?
Please read Find your serial number quickly -
I licensed the on-year membership for After Effect, everything all right, logged in, download content (after effect) with desktop apps, and open it, than Trail period is stop, and i need to write the serial number?! What can i do?
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
or
Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html -
I can't register Photoshop Elements 9 as it states the serial number is invalid.
I bought Adobe Photo shop Elements 9 over a year ago and have never used it. Just the trial. Now I am trying to register it with the serial number on the back of my dvd holder and it says my number is invalid. It IS bought and paid for and I do not recall ever registering it. Now what do I do? The serial number is [ removed by moderator ]. Thank you.
Judi ScholdYou need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/ -
I bought a new computer and want to install lightroom 5 in it. when I put in the serial number, it says the number is invalid. what is the problem? Do I have to uninstall lightroom 5 from another computer before I can install in on a new computer?
Hello Jim, I got this solved. Thank you for responding the question to me.
Have a good night.
Sincerely,
Liguang Huang
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