The setting "use touch ID for iTunes & App Store" isn't turning on..help?

please help i'm new to ios7 and im very confused

Have you first gone to Settings > iTunes and App Store to ensure that you are signed into iTunes with your Apple ID? The following quote is from http://support.apple.com/kb/HT5883
If you haven't already, ensure that iTunes & App Store is enabled in Settings > General > Touch ID & Passcode > Touch ID. If you can't enable this setting, ensure that your Apple ID is signed in under Settings > iTunes & App Store.

Similar Messages

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    When I try, the feature is grayed out. I looked at my settings for iTunes & App store and my Apple ID is entered and when I click it i have the option to 'sign out' so I believe I am signed in. Any ideas on how to enable this feature?

    I have went in and enabled restrictions - it didn't work. I then enabled restrictions and disabled iTunes Store, Installing Apps, Deleteing Apps, and In-App Purchases and I am still not having luck with getting the option to tun this on. The 'requrie passwork' is also set to 15 minutes. See pictures as maybe I am in the wrong place.

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  • HT204587 I can't use touch id for purchasing app from iTunes in India

    I can't use touch id for purchasing app from iTunes in India

    Hi Love Apple,
    If you are having issues with using Touch ID for purchases, you may find the following article helpful:
    iPhone 5s: Using Touch ID
    http://support.apple.com/kb/HT5883
    Regards,
    - Brenden

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    I try to select PayPal as my payment option for iTunes/App Store, but when I select the PayPal icon and click the "continue" button, as directed, nothing happens.  Why can I not select PayPal?  All of my payment information is stored in PayPal, and I would like to keep it that way.

    Thanks for the pointer Lesnes.
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    I really don't want a passcode but I love not having to enter my complex password on the small keyboard.  Why does this option have to be linked to a passcode?  Doesn't make a lot of sense.

    From the article:
    You can set up Touch ID in iOS Setup Assistant or by tapping Settings > Touch ID & Passcode. To set up Touch ID, you must first set a passcode. Touch ID is designed to minimize the input of your passcode, but you need a passcode for additional security validation, such as enrolling new fingerprints.
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    Regards,

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    No, TouchID can't be enabled for just the App Store. Personally, I find TouchID to be faster and easier than swiping to unlock the screen. Also, I know that if my phone is lost or stolen, there is much less likelihood that my personal data will be accessed by anyone else.

  • How to switch country for iTunes/App store on iPad?

    I have an iPad 3 and took it on vacation in Europe and the UK.  Now that I'm back, if I try to update my apps on the iPad it indicates:
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    Go to the App Store and tap on the featured tab. Swipe to the bottom and tap on your Apple ID. Next tap View Apple ID. Then enter your password. Go to Country/region in the popup window and change to the U.S. store in there.

  • Problem signing up for iTunes app store account without a credit card (cred

    I'm trying to test my friend's (free) iTunes app, and followed Apple's own instructions to get an app store account without a credit card:http://support.apple.com/kb/ht2534
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    You can only choose None for credit card if you switch to USA AppStore.
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    Im not sure if this is the correct post to put in here but there are so many to choose from!!
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    Thanks for the help. 
    I just spoke with an apple rep and they walked me through a ton of stuff. 
    Ended up restarting a couple times they had me move the file "com.apple.appstore.plist"  from Library/Preferences to my desktop and restart. 
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  • Apple deducted Rs.60 for changing Country location for iTunes & App Store Accounts

    Dear Apple product representative,
    I would really appreciate if you could stop being thief and stop deduction money from my account.
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    2
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  • "iTunes & App Store" fingerprint option disabled in Settings

    Using iPhone 5s with iOS 7.0.1 and after going into Settings -> Passcode & Fingerprint -> Fingerprints, the option "iTunes & App Store" is disabled and grayed out, not allowing me to turn it on. Passcode Unlock is enabled and working fine.
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    I was having the same problem.  I power cycled the phone and it was still happening, then left the phone alone for about an hour to go run some errands.  Now it's working. Weird, huh?

  • ITunes App store down? Maybe something significant happening at Apple?

    iTunes app store (purchase or updates) has been down (via iPhone access or computer WiFi) since last night (12+) hours.
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    I wasn't able to view the Free Apps on I-Tunes but I was able to view all Apps.
    I have stop downloading or updating Apps because I believe all the problems everyone including myself are having with the I-Phone all has to do with the Apps because I have never had any problems with my phone or I-Tunes until I started to get Apps. I have the G2 I-Phone and since putting Apps on my phone I have reception problems, Phone crashing, Speaker problems, phone Freezing up, alot of drop calls, ETC. I could go on and on but since I have removed almost all of my Apps bringing the phone back to its normal state a lot of the problems I was haing are disappearing and even the I-tunes back up that would take up to an hour to complete is back to almost normal of about 3 - 5 minutes
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  • Using Touch ID for App store when you have seperate Apple IDs for iCloud and iTunes

    My wife and I each have a new iPhone 5S.  We share the same Apple ID for iTunes and the App Store.
    In addition, we each have our own unique Apple IDs for iCloud.  This enables us to use iMessage to text to each other.
    Can the iPhone 5S be setup to use the Touch ID for iTunes and App store purchases when there are separate iCloud and iTunes ID on the same phone?
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    This is the screen that pops up when I attempt to purchase an app.  It does not allow me to use my Touch ID.

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