The settings app is showing that there is an update but when i go to software update it says its full up to date. HELP?!
my settings app has got the red 1 to say that there is a notification/update, but when i go to update it it says that i am on 6.1.4 and i am full up to date, what else could this notification mean?
If the MBP is new why do you think it needs updating to 10.8.4? What version is currently installed?
Similar Messages
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I really need HELP!!! I have a laptop that runs with windows vista, and I have been having issues trying to get it to download the new version of itunes that would be compatible to the new version of ios 7 that I have already updated on my ipad. I have downloaded this three times, it shows that the download is complete, but when I connect my ipad to my laptop it is still telling me that I have to download the new version again and it will not sync with my ipad until I do. Does anyone else have this issue and can anyone help me figure out how to correct it? I would be most grateful!!
sign out from the creative cloud and then sign back in
Sign in, Sign out | Creative Cloud desktop app -
Using the App Store, it shows that there are two upgrades. When itap upgrades, nothing comes up.
Using the App Store, it shows that there are two upgrades. When itap upgrades, nothing comes up.
I'm sorry that you ran into trouble with syncing fonts to your Creative Cloud application. Please try these troubleshooting steps:
http://help.typekit.com/customer/portal/articles/1649149
If that doesn't help, send the log files mentioned in that page to [email protected] and we will look into it further. Thank you,
-- liz -
i work for a retailer who sends out e-receipts as pdf attachements. When the email arrives on any apple product, i see the email with the paperclip icon showing that there is an attachment but i cannot ever see or find the actual attachment. Any ideas?
i have scrolled left, right, up and down on iphone4, iphone5 and ipad and the attachment simply does not exist. It has to be something with the apple mail client setup because for any mail client, if they go to the webemail thru safari, the attachment is there and it can be viewed without issue.
I know there are plenty of people out there with this issue with the mail clients set up that you access thru the email icon on the iphone and ipad but i cannot find anyone with a resolution. I cannot find any settings in the mail client setup that has anything to do with attachments or for what attachments can or cannot be read or seen.
Hopefully someone out there has figured something out because this is an odd one. -
My ipod has had a previous owner How do I change my ipods email address so that when I try to down load anything it asks for the previous owners password but when I go to my account it says its my email my account but not when I try to download can anyone please help me ????Plus it still has some of the previous owners pictures and videos on it that I want to delete and can't????? Also is there a way to kill the apps that u have used throughout the day the battery doesn't last long at all ??????
- How did you dlete stuff from the iPod? If you have a 1G or 2G iPod and deleted the stuff by going to Settings>Genera.>Reset>Erase aall contents and settings without being connected to a power source, the battery dies before he erase was comleted since it can take hour.
- In any event try the following:
- Connect to a chaging sour for three hours.
- Reset the iPod and then connect to the computer and try to restore va iTunes.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next try placing the iPod in recovery moe and then try to restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Last try DFU made and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I have done my updates and itunes is no longer recognizing my iphone as a device. My phone shows that it is plugged in but when I open itunes, my iphone doesn't come up as a device.
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
-Griff W. -
Some sites(like youtube for instance) want me to update Safari but when I go to Software Update under the apple it says there are no updates. What do I do now?
Upgrade the computer’s OS, or switch to a product such as Firefox.
To upgrade, open the Mac App Store and try downloading Yosemite. If you get told it's incompatible, choose About this Mac from the Apple menu, check if the computer has at least a Xeon or Core 2 Duo(not Core Duo) CPU and 2GB of RAM, and if it does, click here and order a download code for Lion 10.7.
Back up your data and check your applications for compatibility before upgrading. In particular, Mac OS X 10.7 and newer don't support PowerPC programs such as versions of Microsoft Office prior to 2008.
(125625) -
I have an ipod touch 8gb that is disabled. on the screen it reads ipod disabled connect to itunes. But when i connect it to itunes, it says that it cant work with the ipod because it is locked with a passcode. what now?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
The previous responses did not say how to place in recovery mode or DFU mode -
I updated my iphone to IOS 6 which means i also need to update my itunes. When i tried to do this it said I need to update software but when I click on software update, it searches and then says no updates available. Can anyone help me please? thankyou very much
10.5.8 is the final version of Leopard. After that you need a paid-for upgrade to Snow Leopard - if your Mac can run it:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
Whilst Apple have withdrawn Snow Leopard from download, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $30. You can also purchase the code to use to download Lion from the same number.
If you are outside the US call your national Apple Helpline:
http://support.apple.com/kb/HE57
If you're in the UK, use this number: 0871 508 4400
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard. -
I have app updates but when I try to do them it says mail is open and unable to restart quit mail to continue. I cant see mail open to quit...
Hi Sarahhh90,
If you need to force Mail to quit to continue with your updates, you may find the following article helpful:
OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/ht3411
Regards,
- Brenden -
how can i change the email from previous owner of the computer to mine?
The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1a. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
1b. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
2. Partition and install OS X
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
Launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In thePartition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. -
Hey guys,
I am having problems with charging my mac Air. Sometimes it charges perfectly but then at times much as it shows that it's getting the power from the charger, it says "not charging" and the led light on the charger does not light up. Any help?
Rgds,
Kido-VjThat can happen when you are Taxing the system. No Apple supplied AC adapter supplies enough power to both power the system and charge the battery at the same time when the system is under Heavy Load, when you are Taxing the system heavily. At those times it will draw power from both the AC adapter and the battery at the same time. So if it is drawing power from both it can't charge the battery while it is drawing power from it.
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HT201343 The Apple TV icon shows up on my macbook pro, but when I click it, it won't connect.
I just bought Apple TV today. The Apple TV icon shows up on my Macbook, but when I click 'Apple TV,' it turns blue for a few seconds, and then a 'Could not connect to Apple TV' pop-up comes up a few seconds later. I've tried restarting my apple tv, computer, router, TV, and have made sure all software is up to date. 'Apple TV' is turned on in the settings and my firewall is off. Everything else seems to work on the Apple TV. I updated my macbook to Mavericks last night. Why won't it work?
Hi rhersco,
If you are having issues with Airplay Mirroring on your new Apple TV, you may find the following article helpful:
iTunes: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/ts5209
Regards,
- Brenden -
Ever since I updates to mountain lion I can' use gotomypc because it says I need to install java. When I follow the instructions to install by going to software update there is nothing to update in the app store. How do I manually install java?
just found an answer on another feed
Re: mountain lion java
In spotlight, type in Java, and click on Java Preferences in the list - it will then start downloading and installingthe new version. (my java version is now 1.6.0_33-b03-424) -
I'm currently connected to a Motorola sbg 941 gateway modem. The modem says that it has Internet connection but no pages will load in safari. What happens is that it will try to load for a while then safari will tell me that the server where the web page is located isn't responding. Also the Internet connection works fine on my iPhone and the other windows computers connected to the wireless. Any help would be greatly appreciated.
This can be caused by a number of issues.
Was everything working and then suddenly stopped??
Or is this a new clean setup and has never worked.
Do you have a cable modem which is not a router and the TC setup in bridge? That will cause it. The TC must be in router mode, ie dhcp and nat.
Check the IP the MBP gets including dns and gateway..
Then check the ipad/iphone.. post what IP dns and gateway (router in applespeak) they get.
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