The share button disappeared from my Facebook add-on just before I upgraded to Firefox 5.0. I thought by upgrading and reinstalling the add-on it might come back, but it didn't. All other FB buttons are there, near as I can tell. Any ideas? I'm using XP3.

The share button disappeared from my Facebook add-on just before I upgraded to Firefox 5.0. I thought that maybe by upgrading and reinstalling the add-on it might come back, but it didn't. All the other FB buttons are there, near as I can tell. Any ideas? I'm still using XP3.

Hello,
I had the same problem with finding this file.
There's no such file in Mac OS X version of Skype. But there's a directory for your Skype user account in /Users/%current_user_name%/Library/Application Support/Skype/
try:
quitting Skype
renaming old folder
signing into the Skype

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My inbox is suddenly empty & won't retrieve new emails (use Thunderbird / Windows 7). All other boxes/folders are there just nothing in the inbox .

From my main computer, all old emails that were in the Inbox are suddenly gone & I cannot receive new emails. All other folders/boxes are there (nothing has happened to those files) and I can send emails. I can see the emails in the inbox through my providers site. I have a laptop and the Thunderbird email account on it is working fine. I've compared all the email settings between the main computer & laptop & both are the same. Can you please tell me how to get the old & new emails on my main computer?

After trying lots of other ideas (including removing a mail account and recreating it), I have deleted my preference files and my Library/Mail folder. Starting over completely from scratch seems to have fixed it.
I'm disappointed that I could find a better solution.

HT204370 I tried to download a movie on my iPad but it didn't work... Is there some way I can access it on my computer now to download it? When I go to purchases in my iTunes it doesn't come up :-/

I tried to download a movie on my iPad but it didn't work... Is there some way I can access it on my computer now to download it? When I go to purchases in my iTunes it doesn't come up :-/

I tried to download a movie on my iPad but it didn't work
Could you walk us through what happened when you downloaded the movie?

Purchased and charged for a song today via my ipad. it's in the cloud and on the iphone but it did not make it to the imac. all other purchased songs are there. any ideas? thanks

the song is in the cloud and on my iphone but not on the imac. all other purchased songs are on the imac. any ideas? thanks

ITunes menu, preferences, store. Check off show iTunes in the cloud purchases. Return to your music library. Click the cloud icon to download it. You must be signed into iTunes under the store menu.

What happened to my app store icon i've done everything that was told that it would come back but it didn't help me please

i've done everything that they said to do but my app store won't come back i've tried resetting my ipod nothing, even the home layout nothing help me plesae it's really frustrating me

Go to Settings>General>Restrictions and see if the restriction that hides the App store/prevent purchases is set.

HT201412 Facebook is no longer working on my iPad. I've tried updating my software and reinstalling the app but it doesn't work.

My iPad no longer allows the Facebook app to work. How do I fix this?

Thanks for getting in touch! It’s so frustrating to have a new phone and not be able to use one of the most important features.
When I try to turn the camera on, the screen goes black for a couple seconds, almost like the camera is turning on, but there’s something blocking the lens. Then the camera just turns off, and the screen goes back to my home screen.
I have tried uninstalling the Flashlight app, but that did not resolve the issue.
One other thing I have noticed in recent days is my battery is draining really fast. I can’t even get through the day without charging my phone. That was not the case a week ago. In fact, that was one of the best things about this new phone. It could go all day, and the battery not need recharging. Could there be an app running that is zapping all my battery power and using that LED???
MayGirl8286

I just changed my I tunes ID to reflect a new email address and made some new purchases. Now when I go to my library all my previous downloads are missing (over 30 gig worth!). What's going on?

Need help please

I have been having the same issues!
not to mention... some of the albums are missing songs and some of the songs are pair with different ablum art and under different artist. My Itunes library is a mess now
I DON'T KNOW WHATS GOING ON!?!?!
PLEASE HELP!!

Hi there, i installed a system update earlier on my MacBookPro and now it wont connect to wi-fi, working through Network Diagnostics hasn't solved the issue. all other devices here are connecting normally. any ideas?

hi there, i installed a system update earlier on my MacBookPro and now it wont connect to wi-fi, working through Network Diagnostics hasn't solved the issue. all other devices here are connecting normally. any ideas?

Hi, this has worked for a few...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
10.4 instructions...
Is that Interface dragged to the top of Network>Show:>Network Port Configurations.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
Click OK.

As far as I know, the iPad cannot presently playback a full length movie from a DVD or any other source. Are there any plans to add such a capability to the iPad in the future?

As far as I know, the iPad cannot presently playback a full length movie from a DVD or any other source. Are there any plans to add such a capability to the iPad in the future?

alvwill wrote:
Phil0124: Sorry, I guess that I may not have communicated clearly initially. The reason that I asked about the DVD reading capability in the first place is that I would like to be able to watch a movie "stand-alone" (like on an airplane) on my iPad without having an internet connection. If VUDU is strickly a streaming service that wouldn't satisfy my needs after all. After looking into the iTunes store offerings, I can see that I can either purchase a movie or rent one from them. Either way, as I understand it, the content would then reside in a file in the iTunes folder in my computer (if rented, this would just be temporarily) and could be viewed on my computer and/or transferred to my iPad for viewing. Considering the legal question, isn't there a copy being made and transferred into my possession. So,what's up with that?
Yes Vudu streams. iTunes does not. If you buy or rent a movie on your computer through the iTunes store, then you are legally entitled to transfer that movie to your digital device as long as that device is under the Same Apple ID used to download it to the computer, and is authorized to view the content. Usually this is the case if your device is synced with iTunes on the computer This is legal and covered by the terms of use of the iTunes store.
If your rent a movie on your computer you can also transfer it to your iPad but it will be removed from the computer as rentals can only exist in one place at a time. When the rental period expires the movie will be automatically removed from your computer or device, wherever it is when the rental period expires.
If you buy a movie on your iPad these can be transferred to your computer using the Transfer Purchases button on iTunes on your computer while the iPad is connected to it. Rentals on iPads or other mobile device cannot be transferred and must be watched in the iPad or device that download them.
All of these methods through the iTunes store download the complete movie to the device or computer, so no internet connection is required for watching at a later date.
Rentals have a 30 day life as long as they haven't begun to be watched. Once the movie has been started then it has a 48 hour expiry period. That is you must finish watching the rented movei within 48 hours of rental as after that it is removed from the device. You can watch it as many times as you want in that period of time though.
iTunes Store: Movie rental frequently asked questions (FAQ)
http://support.apple.com/kb/ht1657
How to rent a movie from the iTunes Store on your computer
http://support.apple.com/kb/HT1390
Purchased movies are yours, and never expire. If you delete the movie from your device or computer it can be re-downloaded at no extra cost provided the Movie is still available in the store.

When I try to print sth I can´t choose my printer. Adobe Reader only shows a printer I used years ago.I aleady deleted and reinstalled the Reader and deleted all other printers from the computer.How can I add a new printer to Adobe Reader?Thanks for help!

When I try to print sth I can´t choose my printer. Adobe Reader only shows a printer I used years ago.I aleady deleted and reinstalled the Reader and deleted all other printers from the computer.How can I add a new printer to Adobe Reader?Thanks for help!

Hi,
I would suggest you to uninstall Adobe Reader using the cleaner tool and then re-install the latest version.
Adobe Cleaner Tool:- Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs.
Latest version of Adobe Reader:- http://get.adobe.com/reader/
If you still experience the same issue, please share the following information:-
- Screenshot of Adobe Reader showing printer options
- Screenshot of Microsoft Word showing printer options
- Screenshot of control panel- Control Panel\All Control Panel Items\Devices and Printers
Regards,
Nakul

HT1349 Apparently you can have 5 computers registered for iTunes. I have 3 active computers but I guess I have other computers that are still activated that I no longer use. Is there a way to delete or see what the others are? Please help!

Apparently you can have 5 computers registered for iTunes. I have 3 active computers but I guess I have other computers that are still activated that I no longer use and I no longer have as they crashed. Is there a way to delete or see what the other computers are so that I can go in and delete them? I've tried to email Apple directly but apparently I need my hardware # and obviously I do not have that # since I don't have the equipment any longer. Any help is greatly appreicated. I am trying to add another computer and it won't allow me to as they say I'm at my limit. Please help!

Sure.
Just open up iTunes on your computer -> Go to the iTunes Store -> Click your e- maill address (top right corner of the window) -> Type in your password for your Apple ID -> Under Computer Authorisations (underneath your Apple ID account balance and address) -> Press 'Deauthorise All'
-> This will deauthorise all computers and devices from your iTunes account -> you then need to re- authorise any computers/ devices you would like to use with your Apple ID for iTunes content -> to do this, select the Store tab along the menu at the top (where 'File', 'Edit', 'View' etc..... are) -> Then click 'Authorise this Computer' -> Type in your Apple ID -> Voila!
For any iOS devices (non- computers) you wish to re- authorise, these will automatically do so when you go to play iTunes content, download an app or anything like that on those devices!
Hope this helps!

I cannot sync,back up or add songs to my iPod Touch 5th generation 32 GB-whenever i make changes and click the apply/sync button it takes hours but still it doesn't sync and i can't add songs to my iPod

i cannot sync,back up or add songs to my iPod Touch 5th generation 32 GB-whenever i make changes and click the apply/sync button it takes hours but still it doesn't sync or add music to my ipod............i thought there was a problem with itunes so i uninstalled it and downloaded the latest version but still the problem continued....the picture below shows how it looks after 28 minutes of syncing........
The picture below shows all the apple software that i have installed

- Reboot computer
- Try another cable and USB port
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

I am new to mac. just purchaased it 3 weeks ag along with MS office for mac, i notice that all my outlook email are in this finder folder, can i delete these email files from this location? why are they there anyway?

I am new to mac. just purchaased it 3 weeks ag along with MS office for mac, i notice that all my outlook email are in this finder folder, can i delete these email files from this location? why are they there anyway?

Cherry63 wrote:
I am talking about the icon on the docking row, that's the guy with the smily face. When you click on him it brings up a bunch of files of what I seem to have store/created on my Imac. There are hundreds of emails and some other documents. I tried to delete a few of them when I first got the MS office but it did not like that, it said it have to rebuild oulook. Why cant i delete these files? is this Apple version of Window outlook PST files?
These file extenssions are listed as
olk14_message or even or ccontact. I wish I could send a screen print but I dont see that on the key board. Maybe I should have stuck with windows..
Oh the ...olk14_message's. Do not delete them behind Outlooks back, i.e., from the finder. Those are the various messages that you sent, received, or deleted in Outlook. They are indexed by Outlook so if you delete behind Outlook's back Outlook will get confused trying to access those messages.
You can delete them however using Outlook itself. In outlook select a mailbox (Drafts, Sent Items, Deleted Items, etc.) by clicking on the mailbox on the left. It will show you the messages in that mailbox. You can now select all or selected items in that mailbox. The click the Edit menu and select Delete. You will get a dialog asking if you really want to delete the selections. Answer "Delete" and the messages will get deleted.
The olk14_message's you are seeing are the actual messages shown the Outlook mail boxes. When you actually delete them the way I just described the corresponding olk14_message files will also be deleted.
Note Outlook's Deleted Items mailbox is where all deleted messages go when you click the Delete tool in the Outlook toolbar. Thus using the Delete tool from the toolbar does not permanently delete the messages. So if you been using that for months or years you are going to have a very large Deleted Items mailbox. And every one of those items in there is going to have a corresponding olk14_message file for that message.
So if those olk14_message files you are seeing are from the Deleted Items mailbox you can get rid of all those corresponding olk14_message files by selecting all the messages in Deleted Items and using the Edit menu's Delete.
Alternative ways to the Edit/Delete to do the permanent delete is select (all) the messages to delete and control (right) click to bring up the Outlook contextual menu and select Delete from it.
Finally if you use the Delete tool in the toolbar for messages selected in the Deleted Items mailbox you will be able to permanently delete those too. It's an exception since using the tool on the Deleted Items means there's no place to put those messages except to "oblivion".
So, in summary, using the Delete tool in the toolbar on messages in every mailbox except the Deleted Items mailbox just moves messages to the Deleted Items mailbox. But using the Delete tool on items in them Deleted Items mailbox permanently deletes the selected items in there. And only permanently deleting items removes the corresponding actual ...olk14_message files.

My iphone was stolen and we actually recovered it! Is there a way I can tell what the thief might have looked at in the interim? I know about hitting the home button twice to see recently used apps, but what if they then swiped to close them? TIA

My iphone was stolen and we actually recovered it using the find my iphone app! Is there a way I can tell what the thief might have looked at in the interim? I know about hitting the home button twice to see recently used apps, but what if they then swiped to close them? i just want to know if this <bleep> was looking through my private info. TIA

Sorry marcia,
There is no way to tell what activity went on on your device when it was out of your hands.
Sorry,
GB

Have an Adobe PRO 11 user converting a word Document to PDF using PDFMAKER and all of the numbering is disappearing from left column,. Has anyone had this happen and if so what is the fix?

have an Adobe PRO 11 user converting a word Document to PDF using PDFMAKER and all of the numbering is disappearing from left column,. Has anyone had this happen and if so what is the fix?

Is it possible to post a sample page some place for us to try out (dropbox or acrobat.com)? Is your Acrobat updated? What version of WORD are you using?

The share button disappeared from my Facebook add-on just before I upgraded to Firefox 5.0. I thought by upgrading and reinstalling the add-on it might come back, but it didn't. All other FB buttons are there, near as I can tell. Any ideas? I'm using XP3.

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