The "sign document" function is not working in Adobe Acrobat X 10.1.8?

I had an issue with Adobe Acrobat erroring with an error message relative to the Crypto file in Windows.  I attempted to do the file folder renamaing to 'old', etc. to no avail.  When I tried to restore everything to it's original state, the sign document window appears (see below), but when I click on the sign document buttone, nothing happens at all.  I have tried this in multiple documents, through multiple siging routes, and all the same non-result.  I have also reinstalled Acrobat to no avail; advice?

This is the Reader forum; the Acrobat one is here:
http://forums.adobe.com/community/acrobat

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