The simplest information can´t be found!

Hi.
I want to have a Skype telephone number that people can use to call my Skype, and I want to be able to call others aswell. How to get such an account seems to be absolutely impossible to understand from the different prescription alternatives on the homepage, without spending days reading the different foras and options. One might think that this would be a slightly more interesting option for most people than how to integrate your Skype with Facebook. And there is no phone number to the support. Can someone help me?

Hi, and welcome to Apple Discussions.
Chances are that the crash did some damage to your hard drive (which may or may not be the cause of your microphone problem).
Try booting into Safe Mode. This will take quite awhile longer than a normal startup because it does a file check and repair of the hard disk.
You will see your normal desktop. Once completely started up in Safe Mode, try to restart normally, and go to Applications/Utilities/Disk Utility. Click on the top hard drive icon in the left sidebar and note the S.M.A.R.T. status at the bottom right of the pane. What does it say?
Select the named boot volume in the left sidebar, and repair permissions on it.
See if a little hard drive maintenance helps things out.
Every time you have to do a forced shutdown (as when a crash occurs) instead of a normal one, there is a chance of hard drive damage and you should repair the hard drive, either by booting into Safe Mode or starting up from the Mac OS X Install Disk by inserting the disk and restarting your computer, holding down the C key at the end of the startup chime. Then choose Installer>Open Disk Utility and select the disk in the left column. Choose the First Aid tab. Click Repair Disk to test and repair the hard drive. Once you have repaired the hard drive with either Safe Mode or the Install CD's Disk Utility, then start up normally and repair permissions from Disk Utility in the Utilities folder on your hard drive.
If repairing the hard drive and repairing permissions does not correct the problem, you may want to consider upgrading your OS to 10.3.9. There was a certain version of OS 10.3 that did exhibit problems with the microphone not being recognized, but I'm uncertain as to which version that was, and if yours was recognized in 10.3.4 and then not, that probably isn't your problem. But an upgrade to 10.3.9 wouldn't hurt, following F.J.'s suggestions in the User Tip, Upgrade! But do it right!

Similar Messages

The alias "Lacie2" can't be opened because the original item can't be found

A very strange problem just developed. I have a Time Capsule with two external drives attached to it (they are actually two drives in a single enclosure) via USB. When I navigate to the drives, an alias is placed on the desktop. When I click on the alias, I get the message, "The alias “Lacie2” can’t be opened because the original item can’t be found." (I get the same message for the other drive, "Lacie1"). Now, here's the kicker: when I navigate through to the drives in a Finder window, everything is fine! I can access the drives and all contents. I do NOT get this same problem when I navigate to the Time Capsule itself, i.e., the alias placed on my desktop to the TC works fine when clicked. One more bit of information, the enclosure containing the two apparently misbehaving drives accidentally came unplugged a few days ago, so the drives spun down without being unmounted, etc. However, I don't use the drives every day, so I am not even sure they were mounted at the time. Also, I can't be certain this current problem started IMMEDIATELY thereafter, again because I don't access the drives every day and just can't remember.
I have opened "Volumes" and cleaned out all the ghost/phantom drives in there, and it did not help (none of the ghosts referenced either of these drives). In case it makes a difference, I am booting the 64-bit kernel. Any ideas?

I checked /Volumes again, but no ghost drives. When I select one of the aliases on the desktop and enter command+i, here is what the "server" field says in the popup:
afp://Time Capsule Kay.afpovertcp.tcp.local/Lacie2
When I open a finder window and navigate to the drive, here is the path to one of the folders there:
afp://Time Capsule Kay.afpovertcp.tcp.local/Lacie2/Steve
I don't know if this makes any difference, but when I mount that same drive on my G4 running OS X 10.4, the path is different:
afp://Time-Capsule-Kay.local./Lacie2
The G4 has always been plugged into the TC that the drives in question are also plugged into. Until recently, the MacBook Pro that is giving me the problems connected to my network via AirPort. It is now connected via Ethernet, plugged into an AirPort Extreme which the TC feeds off of via Ethernet as well. Perhaps that's why the paths are different.

In finder folder..all my files... there is a large question mark in the status bar. When I click it I receive the message Item can not be found

What does the question mark mean in the states bar of ALL MY FILES window and how do I rectify the situation? When I click the question mark I get the message "Item can not be found"

Please post a screenshot that shows what you mean. Be careful not to include any private information.
Start a reply to this message. Drag the image file into the editing window to upload it. You can also include text in the reply.

I recently tried to burn some photos to a disc. It did not work, but then I ended up with a .fpbf folder on my desktop. Can't trash it, and when trying to burn again, I get this "... can't be burned because the original items can't be found". Help???

I recently tried to burn some photos on a CD. For some reason, It did not work. Now I have a .fpbf folder on my desktop. I can't seem to get rid of it. I tried dragging it to the trash, but then I get a box asking my to type my password it, so Finder can make the changes. Doing so, does nothing at all. And when I try to burn another CD from the same .fpbf file, I get a the following message: "There are 35 items that can’t be burned because the original items can’t be found. Skip the items and continue burning?". When I skip and continue burning, nothing shows up on the CD. In the meantime, the .fpbf folder is still in my desktop. I tried changing the aliases on each pic, but it still doesn't work. Any ideas of how I can remove this folder from my desktop?
Thank you.

Beavis2084,
Thank you for your detailed explanation but something is seriously wrong with my computer. Although the method you have described is very similar to the one I tried in step 2 from my second post, I have since "done things" which may have complicated matters—or suggests that my computer has a more serious problem.
Here's what I did:
1). Installed Onyx and discovered that I had a .plist file (com.apple.iphotomosaic.plist) that was causing a Syntax error: "Conversion of data failed. The file is not UTF-8, or in the encoding specified in XML header, if XML." After doing some research online, I was given the understanding that downloading the iLife update 9.0.3 (I installed the more recent version, 9.0.4) would solve this problem because it would also fix some system issues. So, I downloaded it...and when it didn't solve the problem, I decided to just deleted that .plist file.
2). I read your knew post and decided to follow your directions, even though I realized they were basically the same steps I followed in the 2nd method I mentioned earlier. I say "basically" because, for some reason, after inserting a blank disc, my computer does not open the disc in the Finder. Instead, it places the blank disc's image on the Desktop, even though the Finder's Preferences and the System's Preferences are set to have it open in the Finder—nothing should be on my Desktop! (Note: When transferring the items (all folders) I want to burn to the blank disc, I did not use the Option-Click-Drag method as before, I used the Click-Drag method, which created the curved arrow in the lower left corner of each item.)
Now, for the result of "method 2," the method we basically have in common, the computer goes through the burn stage but, in the verify stage, tells me that it is unable to verify the disk, suggests that my DVD may be unreliable and that I should try another disc, and then tells me about some "fork" (?) error (-43).
I don't know what to do anymore...

I can't connect to the drive on my airport time machine and am receiving the message: "AirPort Time Capsule" can't be opened because the original item can't be found.

Time capsule has been working perfectly for months.
Suddenly I can't connect to the drive on my airport time capsule and am receiving the message: “AirPort Time Capsule” can’t be opened because the original item can’t be found.
Time machine appears to be still backing up (last backup within the last hour), but drive is not visible and I have files stored on it.
I have tried rebooting everything in order as suggested for other issues, anyone got any ideas how to see the drive again??

What OS are you running??
It is very typical Yosemite issue.
1. In airport utility does the TC show up.. if so click it.. and see the summary page which will include its IP address. That is what you are after.
From my screenshot you can see the TC address is 192.168.2.57
It might well show up briefly after a reboot or in ipad / iphone version utility. Yosemite is hopeless. The airport utility hardly works.
2. In Finder use Go, Connect to server.
Type in SMB://192.168.2.57 (replace with IP you discover).
If it is possible it will request a password.. type that in and DO NOT FORGET.. to store it in your keychain.
This will work until the TC changes IP which won't happen if it is main router.. but will happen if it is bridged.. so you need to tell me the whole network setup.
Mavericks is nearly as bad and the above instructions should be universal except I would use AFP instead of SMB. Apparently Yosemite is now totally Windows oriented.

I am trying to open iTunes on my Windows 7 PC and am getting the following message...the itunes library can not be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder. Any ideas?

I am trying to open iTunes on my Windows 7 PC and am getting the following message...the itunes library can not be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder. Any ideas?

Let's try this first. Hold down the Shift key while you try to launch iTunes. You should eventually see the following dialog:
Click "Choose library". Browse to inside the following location (depending on what operating system you're running):
Operating System
Default location of iTunes library
Microsoft Windows XP
\Documents and Settings\[your username]\My Documents\My Music\iTunes\
Microsoft Windows Vista
\Users\[your username]\Music\iTunes\
Microsoft Windows 7
\Users\[your username]\My Music\iTunes\
... and open the iTunes library you find in there.

Time Capsule / Leopard 10.5.8 / Time Machine / Disk can't be opened because the original item can't be found / OSStatus error -6602

Hi,
I'm facing a big issue with Time Machine on my Mac Book running Leopard 10.5.8 (build 9L31a) and my Time Capsule (firmware 7.6.1 (76100.4)).
I have searched a lot (during 3 days !!) to find a solution but no luck !
I have the same syntoms as described by LUNY in this thread: https://discussions.apple.com/message/9364556#9364556
To quickly summarize:
My MacBook was configured to use my Time Capsule as backup disk. Everything went fine during 2 years and then one day I suddently got problems with time machine !
Time Machine was unable to access my Time Capsule. Moreover it was drastically slowing down my MacBook !
So:
1. I stopped Time Machine and tried to change the backup disk: every time I chose my Time Capsule Disk, I got a OSStatus error -6602
2. Then, I tried to access my Time Capsule from the Finder -> slow and then got this message 'Disk can't be opened because the original item can't be found'
3. I searched in the logs for the specific reason and I found:
   - system.log (/var/log) :
      myMacBook kernel[0]: disk0s2: I/O error.
      myMacBook /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder[198]: NetworkNode::handleMountCallBack returned -6602 (the same error)
      myMacBook ReportCrash[358]: Saved crashreport to /Library/Logs/CrashReporter/kextload_2012-12-30-112946_myMacBook.crash using uid: 0 gid: 0, euid: 0 egid: 0
   - In CrashReporter (/Library/Logs/CrashReporter/): i see the problem coming from kextload with this exception:
       Exception Type: EXC_BAD_ACCESS (SIGBUS)
       Exception Codes: 0x000000000000000a, 0x000000000122d000
4. I tried to mount the time capsule disk with Terminal (AFP protocol):
   > mount -t afp afp://admin:[email protected]/Data /Volumes/termAFPData/
   result -> mount_afp: AFPMountURL returned error 19, errno is 19
These errors (6602 and 19) are neither documented anywhere nor associated to a clear description of the problem. The only thing I have found is that errno 19 is an IO error -> http://www.opensource.apple.com/source/CarbonHeaders/CarbonHeaders-18.1/MacError s.h
On the other hand, and this is the really weird part of the issue, my time capsule disk works well when I mount it with SMB protocol !!! (Or when I access it with a Windows XP machine).
So, the workaround is: mount -t smbfs //admin:[email protected]/Data /Volumes/termSMBData/
Or, in Finder -> Connect to server and there use the URL: smb://xxx.xxx.xxx.xxx/Data
Not sure what is going on ... but I pretty sure that's a bug and not a hardware problem.
Is there someone who has already found a solution for this kind of behaviour ?
It would avoid me a lot of headaches and improve the support for this kind of problem.
Thanks !!!
Greetz
A Belgian boy

JoBidun wrote:
Thanks a lot for this really quick reply.
When you say: "I would though go back to 7.5.2 firmware." Do you mean a reset to factory default ?
Greetz
NO, your time capsule is running 7.6.1 but it is built with AFP following increased security for LION.. that is not required or available in Leopard.. so there is no point.. it is also not as stable on the older hardware.. at least in my experience.. I have repaired about 200 of the suckers so I do see a few.
When you select firmware update in the airport utility.. hold the option key.. all valid firmware versions for your TC then show up.. not only upgrades.. select 7.5.2 and upgrade to that.
Do a factory reset when you do it is a good idea though.. start off again.
And do reset of TM.. A4 in pondini.
See if it helps.
Oh, the TC will continually complain about needing a firmware update.. turn off automatic checking of updates.. it will still annoy you for fun every few weeks but that is better than daily.

How can I relocate songs from my Itunes? Itunes tells me that the original files can not be found! can someone help?

How can I relocate songs from my Itunes? Itunes tells me that the original files can not be found! can someone help?

punzete wrote:
I can't do it that way. I erase these songs from the iTunes Library, but when I sycronize the iPhone, all these songs are copied again to the Library. Isn't there any way to stop that? Everything I buy on iTunes Store through my iPhone cannot be erased from the iPhone?
WHY can't you do it the way 100 million people do it?

Error occured while converting the file track #1 the required disk can't be found

I have old CDs, I have new CDs and I have a relatively new MacBook Pro (3 years old) running current software on 10.9.4 OSX Mavericks. My updates are good on my iTunes but it won't let me import ANY CDs that I OWN! Is this the new Apple and it's iTunes update?
Can we not legally put our CDs onto our phones or iPad/iPods any longer? Must I go garage sale-ing for a personal CD player? The code reads; "Error occured while converting the file track #1 the required disk can't be found". My cd drive is fine btw. It reads and shows on my desktop and will also play when I double click the CD icon and play the .aiff file.

I kind of have the suspicion if you were no longer allowed to put CDs on iPods it would be front page news, not something you alone would discover. Anyway, there would probably be a clear message to that effect rather than a technical error message. I would take the technical problem route first rather than suspect you have been targeted for persecution.
Have you restarted iTunes? Have you tried restarting your computer?
Personally I prefer third party rippers such as XLD and Max and you could certainly try one of those to at least isolate the issue to iTunes.

I'm trying to sync my ipod classic with itunes but the error message says that it can't be synced because the required disck can't be found. What does this mean?

I'm trying to sync my ipod classic with my itunes library, but I get a message saying it can't be synced because the required disk can't be found. How do I find what this disk is? I have over 2,000 songs in my itunes library but only 497 sync. Help!

Could any of the music have been sourced on an external USB drive or a network drive? In iTunes, go to one of the songs that won't sync. Bring up the info page, and look at the location of that song on the disk. Does that file and path exist? That could be your problem, especially if they were on a USB drive you forgot about.

Please help! The alias can't be opened because the original item can't be found. Portable Hard Drive, Macbook, OS 10.7

Hi folks,
Desperate for some help!
I have a very cluttered, slow Macbook Pro running 10.7.5. Bought a 2TB WD My Passport for Mac (2TB) with the intention of transferring my many, many files and folders over to it, to increase my memory and boost the performance of my Macbook. (Also handy to have files on the go).sktop
I transferred everything (all files off desktop, documents, photos etc) using drag and drop.
Then I trashed all the files, but did NOT empty Trash because I wanted to check the process had worked
Now, when I plug in my hard drive, and open it up, all my files and folders are there, but with little arrows on the bottom left of the file/folder. When I go to open any one of them, I get this message:
"The alias “X” can’t be opened because the original item can’t be found."
I don't know what to do. Is this because of the way I dragged and dropped the files? I'm guessing so. Or is it because I still have the items in my Trash? (I'm obviously petrified of emptying the Trash now though) Is it because of my OS?
Apologies, I'm a novice to this (hence why my 4 year old mbp is running so slowly; it's got 4 year's worth of work on it, and now I obviously don't even know how to transfer files properly to an external HD) but I'd really be ever so grateful for your help. I just want to successfully back up my files to this HD so my mpb runs faster. I'm now terrified I've corrupted my files. I don't even understand what an Alias is.
Would love to hear from you! I'm totally new to these forums so hope I've posted right! Thanks!

sibby22 wrote:
...Now, when I plug in my hard drive, and open it up, all my files and folders are there, but with little arrows on the bottom left of the file/folder. When I go to open any one of them, I get this message:
"The alias “X” can’t be opened because the original item can’t be found."
It sounds like what got created on your external is a collection of aliases which point to the original files and folders but aren't actually copies of the files and folders themselves. The original items have been moved to the trash so even if they could be found, they couldn't be opened. As a test, pick a file (not a folder) on the external that should be large and see what size it actually is (Get Info). Aliases are smaller so you can tell the difference apart from that little arrow (the Get Info box will also identify the file as an alias). Dragging the files to the external should have automatically created copies rather than aliases unless you held down the Command and Option keys while dragging.
In any case, you were wise not to empty the trash; to be safe get those important files back out of the Trash so you can start over. But this time, try moving a few at a time and let us know what happens.

HT1399 My songs can't be played because the original files can't be found. What can I do?

I can't play my songs on my computer because the original files can't be found. I can, however, play them on my ipod. I tried to re-download my purchases but itunes won't allow me to do so. What can I do to retrieve my music files on my computer?

If you still have the 'pointers' to the tracks on your computer's iTunes (even if the files themselves aren't on there) then it won't let you re-download them as it assumes that they are still there - if you delete the 'pointers' then you should be able to copy your Apple purchases back from the iPod via File > Transfer Purchases, and depending on which country that you are in you might also be able to re-download them for free. For music bought from other sources or copied from CDs you will either need to copy them back onto your computer from a backup, or you need to get a third-party program that can copy them off the iPod

The alias can't be opened because the original item can't be found - After USB Flash Drive transfer

I've seen a couple of threads about this message, but none dealing with my simple issue:
I get this message: "The alias can't be opened because the original item can't be found" -- AFTER TRANSFERRING THE FILE IN QUESTION VIA FLASH DRIVE.
I thought, maybe the "original item" hadn't been completely copied from the drive, so I tried opening the file again this time with the drive still plugged into the laptop--but again, the message came up and I couldn't open it.
What's the deal?
The files I'm transferring:
a 1.2GB MKV file of a movie I downloaded, which I had no trouble viewing on my desktop
a 105MB application
(btw, the application is called "VLC", which is a file playing app that works on my desktop, and I want it on my laptop so that I can play movie files like .mkv, which is the other file I'm transferring...but that doesn't make any difference, I think. No, I can't just download the movie and the app right onto the laptop...I don't have wifi right now...='[...)

I had been dragging straight from the desktop into the USB window. Eventually, I opened up finder and went to Desktop there, and when I dragged the files from there into the USB window, it worked. Now it took a while to move the files into the USB, which was a sign that they were actually being moved.

When Syncing, got error msg "iphone4 can not be synced as the required file can not be found", When Syncing, got error msg "iphone4 can not be synced as the required file can not be found"

i've upgraded to IOS5 and also my iMac to latest iTunes.
i now found Itunes frequently issued a error during syncing "iphone4 can not be synced as the required file can not be found". i have connected the iphone4 to my iMac using USB (i.e., wired). but without doing any thing further, i go to iTunes and just hit the button to "SYNC" the iphone4 again, it will work.
so, why am i getting that error usually first time around when i connect the iphone?

Hi folks. Am REALLY struggling here and hoping for some help. I too am constantly getting the 'iPhone can not be synced' message since upgrading to a new MacBook and trying to sync my iPhone 3GS. Have tried updating to latest iPhone software and hasn't helped. Have tried all the stuff mentioned above (dumping that file etc) and no luck. When I go to my sync page for photos, even if i un-tick the sync photos option altogether, this error keeps appearing. Very odd and very frustrating. Can't sync - seems to stall at last step of the process every time.
I'm guessing it is photo related as the pics on my iPhone are now all lowres and blurry, and it is asking for sync to iTunes to get high res images onto the phone.
Also have problem going the 'other way'! WHen I go to iPhoto on Mac and try to download new photos taken on iPhone.. I keep getting the message 'The following file could not be imported. The file is an unrecognized format."
help please
Nick

I restored my ipod, when I went to put everything back on it, I got a message that said, "an error writing to the device, can not sinc. Then it said the required disc can not be found. Now what do I do, I have all of this music and apps that I can't get

Before I restored my ipod, I backed it up then I updated and restored. The problem is when I went to put everything back on it, I got a message saying that an error writing to the device, can not sync. Then another message appeared saying that "the required disc can not be found. Now what do I do?

Try resetting the iPOd. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Also, delet the iPod Phot Cache folder for the second error. For its loation see:
iTunes: Photo sync creates iPod Photo Cache folder

The simplest information can´t be found!

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